We were greeted kindly and joy speaks excellent English. We had charming apartment with a small kitchen overlooking a side street near a deli. The rooms were well appointed and comfortable. Our had a lot of stairs to climb so keep that in mind. Breakfast was fair, serving coffee, yogurt, homemade torte and packaged pastries. Wifi was not available in all the apartments but joy will give you the password and you can use the Internet by her office. We love Siena and would stay here again.
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