We arrived at 6pm, they said we can not get a room for the 1st night, because bathroom was damaged. We could not see it, we were told it would be "dangerous". Why could not they fix it during the day? They said the room is ready on day 2 at 11:30ish, but not for sure.Later we found out they overbooked the hotel and that's the real reason we were moved.They put us into an "exactly same villa" -no castle, no vineyard, no olive grove, no view from room etc.There was no manager on duty who we could have talked to, just over the phone (I had to pay for internat. call!). First the manager said they pay for 1st night, but before I could answer him, he hung up the phone. In the morning of day2 we were informed that VC cancelled our room because I was too agressive on the phone. Well, drive 950km!!! for the perfect Tuscan castello+vineyard experience, don't get the room you booked 2 months ago!, talk to an incapable manager... How would you feel??? In the end we did not get any compensation, they totally destroyed our vacation. There are 100s of other villas nearby, choose another one!
- Official Description (provided by the hotel):
- At 3 kilometres form the Siena city center you can find VILLA CAMBI, a Residenza d’Epoca with three elegantly redecorated rooms in a building dating back to the Xll century and apartments remind you of the human heat of old Tuscan farm houses. It is part of the Castel di Pugna Chianti winery and you can taste Villa Cambi's wine and oil.The pool has a panoramic view on the Chianti hillsFrom each room you have a beautiful view: two of them overlook the Villa’s private garden “all’italiana” (Italian style) and the other one has a view of the city of Siena and the surrounding countryside. ... more less
- Reservation Options:
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