This hotel was wonderful. Beyond the great location, clean room, beautiful views of the Duomo and surrounding hills, the staff were excellent! They were so helpful and accommodating with all of our requests. We arranged a ride with Alessandro to and from the Tuscan countryside, he was very timely both times - what a great service, for people who don't want to rent a car, but still want to get out and explore areas off the beaten path. We would definitely stay here again, when returning to Siena!