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“Really liked hotel and location”
Review of NH Siena

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NH Siena
Ranked #18 of 40 Hotels in Siena
Certificate of Excellence
GreenLeadersSilver level
Reviewed 7 June 2012

I had read reviews of this hotel and was a little leary of staying here, however, no need to worry. I was surprised by how nice the staff was and they went out of their way to help. When we checked in there was a huge fair going on in Piazza La Lizza as well as the fort behind that. Lots of carnival rides and music, so I asked if our room would be on that side of the hotel. Well, it was, but they offered to move us. Gave us a room on -2 which I was worried was underground, but it was not. It was a huge room with a great bathroom and was very quite (on opposite side of carnival). I had problems with my phone and the internet and they let me use their computer. I was very happy with the service we received and the hotel itself is quite awesome. We stayed at all B & B's except for this hotel and I loved it. The breakfast was by far the best we had during our 2wks in Italy with a huge buffet and lots of choices. We loved the granola cereal, but they had eggs and bacon, fruits, pastries, juices and more I am forgetting! I would not hesitate to stay here again. Oh, the location is nice--right next to the bus station and only 5min to the Campo. No complaints here!

  • Stayed: May 2012, travelled as a couple
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1  Thank karensSouthernIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 29 May 2012

This was a nice hotel with a beautiful breakfast spread and nice rooms. It was conveniently located to all of the sights in Siena, however, we felt that it catered to businessmen more than tourists. The desk staff was helpful, but didn't have that same enthusiasm that we experienced at hotels in Rome, Florence and Venice. More like they were just doing their job--and that they didn't really care if we enjoyed our experience at their hotel or not.

  • Stayed: May 2012, travelled with family
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2  Thank Susan Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2012

The rooms were modern and very clean and we enjoyed the buffet breakfast and dinner. However it is located directly across from several bus terminals and bars and we found it difficult to sleep from all the carousing following a soccer game. Shopping was a five minute walk away and it led to the main square.

Room Tip: Ask for a room that doesn't face the street to avoid the noise at night.
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  • Stayed: May 2012, travelled with family
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Thank Sally1943155019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2012

This hotel has a great location. And the included breakfast was wonderful. The reason for mixed review title? The personnel who checked us in were not friendly and our room was 2nd floor directly above the crosswalk to the bus stop. There was a lot of noise all hours of the night - especially when the bars closed. Next day we asked for a different room, were given a room on the same floor facing the soccer field and loved it! The room was quiet all night! Also, the desk person was very friendly. Another desk person, a friendly young man who knows the small towns, gave us great driving directions to our destination.

The restaurant staff were all friendly and efficient. We had our best ravioli of our trip at the Excelsior Restaurant.

Room Tip: Ask for a room in the back if you like to sleep with the window open.
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  • Stayed: May 2012, travelled with friends
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1  Thank Ready2Go4it
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2012

The lobby is very big, all the hotel interiors is very modern and clean. The room are good sized and modern, clean and functional. The hotel staff was very helpful for taking care of our luggage as we arrived too early for our room to be ready, and also after check-out, as we wanted to stroll around the city a little bit more, before leaving to another city. Very recommended.
Be aware WiFi is not free.

Room Tip: Opt for at least the Superior type of room to have some more space and a quite nice view.
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  • Stayed: April 2012, travelled as a couple
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Thank tari_manga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2012

The best feature of this hotel would be the location, which is in the elevated old city, and quite central to many of the more interesting features of this exciting city. The hotel has a worn, business-man-I-just-want-to-go-to-sleep quality, and many of the public spaces were either abandoned or completely unstaffed, like the lobby bar, or closed off to use by guests. Although we were there at a peak time, a few days before the summer Palio, the general feeling was of a disinterested host, which may be characteristic of this chain. Room quality was acceptable but undistinguished, views from all rooms are marginal, and there is a large soccer stadium at one side of the hotel wing that could become raucous during games. Other than the prime location and convenience to the many outstanding historical features of this charming city, there is no compelling reason to choose this hotel for your visit.

  • Stayed: August 2011, travelled as a couple
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1  Thank CUinSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2012

Hotel has a very good location but try and get a room at the back - not facing the square and the coach terminal. Rooms are a reasonable size and comfortable. Check in was easy (possibly because I have stayed before.
Breakfast is OK but it would be nice to be able to make coffee/tea in the room.
What lets the hotel down is the resteurant - the food is bland, little choice and the staff although friendly prefer to talk lowdly to each other and check there mobiles. But you can eat out - hotel is only just 10min from the cental piatza.
Overall for a buisness trip it is OK

Room Tip: Get a room facing away from the coach station - early morning church bells are preferable to engines...
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  • Stayed: April 2012, travelled on business
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Thank TJB00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Siena

Address: Piazza La Lizza | Stadium, City Centre, 53100, Siena, Italy
Phone Number:
Region: Italy > Tuscany > Province of Siena > Siena
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Siena
#5 Luxury Hotel in Siena
Price Range: £66 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Siena 4*
Number of rooms: 129
Official Description (provided by the hotel):
Beyond the rolling hills and plentiful olive groves of the sweeping Tuscan countryside, Siena's NH Siena (previously NH Excelsior) welcomes visitors with a striking blend of natural elegance and historic charm. ... more   less 
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Also Known As:
Nh Excelsior Siena
Nh Excelsior Hotel Siena

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