The Excelisor is just a plain hotel, there is absolutely nothing special about it which would warrant any praise. Besides being well located, it offers nothing else besides a bed, internet and TV.
The breakfast is very poor. Being in the heart of Tuscany one would expect some sort of amazing selection of cheese, vegetables and meats. For the whole week of my stay, the buffet did not even offer tomatoes. Instead a lot of white bread, sweets and cereals.
The breakfast staff could also do with some training as they push before you when you are carrying your plate (would not write if it was a one or two off scenarios, it seems like a normal thing). I agree with some of the other reviewers, the staff is not friendly - night manager laughed at me for asking if there is a night shop near by (I'm just a tourist :))
Unique experience at the hotel: being woken at 2am, 3am and 6am each day by the electrical system which reset supply on the fourth floor and caused all the lights, air conditioning and appliances which beep to switch on. For some reason, the fuses were going out and for an hour each night until the end of my visit I was woken. The hotel manager assured that the situation was resolved each morning, only for a repeat the following night. I don't know if they fixed it in the end. The management could not change my room as the hotel was booked out.
- Official Description (provided by the hotel):
- Beyond the rolling hills and plentiful olive groves of the sweeping Tuscan countryside, Siena's NH Siena (previously NH Excelsior) welcomes visitors with a striking blend of natural elegance and historic charm. ... more less
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- Also Known As:
- Nh Excelsior Siena
- Nh Excelsior Hotel Siena