Siena is worn, expensive and lacking in facilities so the NH Group are simply reflecting the fact they can get away with low standards, lack of staff and a lack of investment. And I don't want to wait for 5 minutes until the front desk staff finish a call to the family/friends.
So have a look through the other reviews and look for comments such as
"This NH hotel is quite disappointing. The rooms are old and tired. Bathrooms are in need of repairs and some fresh paint or floor repairs. We stayed two nights, the bathroom was not refreshed with toilet paper or new plastic cups even though it was required. Towels are old and worn."
"The breakfast is good but commonly overrated!"
"It may not have old world charm" - or any charm at all.
But there are positives
"Right next door to the football (soccer) stadium."
If you are interested in soccer, Siena are currently in Serie C (third tier) so you can watch their match from the rooms at the rear of the hotel. Like the soccer club, the hotel is third tier too.More
- Free Wifi
- Free Parking