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“Freindly, comfortable hotel with good service in a good position”
Review of Hotel Garden

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Hotel Garden
Ranked #11 of 40 Hotels in Siena
Certificate of Excellence
Reviewed 21 June 2014

We have just returned form a holiday in Siena. This hotel ticked all the boxes for us. We did not want a hotel in the centre but a little bit out of town. One that had a restaurant , a pool and car parking. The centre is about 30 minutes stroll away or there is a bus right outside that will take you into town. It is a busy hotel but they make you feel welcome and valued. All the staff are very helpful and friendly. The rooms are clean and comfortable, some do not have a bath so make sure you request if you need a bath. It is set in a quiet position with some nice gardens and view of the centre from the terrace. Plenty of seating. Lovely supervised pool, a little on the chilly side and good sunbeds. Tennis courts on site if you are feeling the need to expel some more energy after all the sightseeing. Atla the barman has an excellent way with all the customers and he was pleasure to watch, a lovely relaxed manner with a nothing is too much trouble attitude. The restaurant manager introduced himself to all the customers and made you feel welcome. Reception staff were helpful and suggested things to do and were very knowledgeable. The fact that we could only speak a little Italian was not a problem. There is also a bus just a few yards from the entrance that takes you to Florence in about an hour and 15 minutes. It was the ideal location to stay to explore the chianti region and some very interesting towns. We stayed 7 nights and could have still found lots more to do. The breakfast was complimentary on our deal and it was good with a selection of items including fresh fruit. Better than other hotels we have stayed at in Italy. We would have paid much more if this hotel was in the UK so we thought it offered very good value.

Room Tip: Rooms in the block that was unattached to the main hotel were quite dark due to tree cover. Ask for...
  • Stayed: June 2014, travelled with friends
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1  Thank MiltonKeynesgreenbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 20 June 2014 via mobile

Stayed here due to business, and would recommend to anyone thinking of staying in Siena. Bus outside the door, so very handy location - but just as easy to walk anywhere as well. Great breakfast, clean rooms, amazing view, housekeeping was very friendly and efficient, front desk staff were very helpful, management was attentive - and then there was the barman Atla. He was the icing on the cake! Best mojitos in town, extremely friendly and so very good at his job. A real asset to this hotel! Thank you to all the staff who made this work trip just that extra bit more enjoyable - and a special thanks to Atla!! You really made our stay fun.

  • Stayed: June 2014
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Thank Spliced
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014

Beautiful hotel. 15 min walk to walls. Regular bus service. Fantastic swimming pool and large grounds. Loungers that don't collapse, always a bonus. The staff are extremely helpful. The 2 stars are the manager Donato and barman Atla. They know how to make their guests feel special and looked after. Other hotels could learn a lot them. We will be back!

  • Stayed: June 2014
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Thank GambiniJJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

Positive:
- Quiet location within a big garden
- Style of the hotel (70' or 80')
- Good location near Siena
Negative:
- Mass tourism, crowded
- Too expensive for the quality
- Not enough staff e.g. during breakfast (too many tables not cleaned or not dressed)

  • Stayed: June 2014, travelled as a couple
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3  Thank femto2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

We decided to choose this hotel due to the location and free parking as we had rented a car. We had iniatly intended to simply use this hotel for sleep however the service received was exemplary, the staff was very helpful and polite. I have the opportunity to travel a lot for business and vacation and must say i was satisfied with the rooms and service. The view was spectacular and would stay at the hotel for drinks or take a break on poolside, the bartender and waiters as well as management staff went the extra mile without even making any special request. Our stay was enjoyable experience. Public transportation to Siena was also very convenient as it stops in front of the hotel.

I want to thank everyone at that hotel for a great service, well done, I will definitely return!!

  • Stayed: June 2014, travelled as a couple
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Thank Pascal L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Garden Si... D, Responsabile relazioni pubbliche at Hotel Garden, responded to this reviewResponded 18 June 2014

Dear Pascal L,

thank you so much for the recent stay at the Garden Hotel in Siena and very kind from you having such a nice review.
As you said " the bartender and waiters as well as management staff went the extra mile without even making any special request...." we always try to do the best for all of our customers.

we are waiting for your next visit
Our best regards
Gianluigi Rubbioli & the Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2014

Great hotel 15 minutes fast walk from the city centre. Great view from the terrace. Big garden with nice pool. Nice bit room in the annex called Casa Bianca. Good breakfast. Onliy irrritation was that we had to pay for wi-fi extending one hour. Don't kone many hotels with this practice in 2014.

  • Stayed: June 2014, travelled as a couple
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1  Thank trondpg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

Although this hotel isn't close to the centre of Siena, the bus route is fairly frequent and quick.
Views over the city are great. The barman is generous. The food was good in the restaurant.
We stayed in the main building, the room was a little small but ok.
We did ask for wifi access a few times and were old it was down, didn't seem right for it to be down for 2 days as we saw others using it.

Anyway it was a good hotel near the end of our tour of Tuscany..

Room Tip: It seems the rooms in the annexes are better.
  • Stayed: June 2014, travelled as a couple
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1  Thank run2thesun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Garden

Address: Via Custoza 2, 53100, Siena, Italy
Phone Number:
Region: Italy > Tuscany > Province of Siena > Siena
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #11 of 40 Hotels in Siena
Price Range: £51 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Garden 4*
Number of rooms: 122
Official Description (provided by the hotel):
Prestigious Villa dated back to the 1700, located in the north part of the city, just 10 minutes form the historical centre. The large rooms are divided between the main building; different in style and colours with classic refined furnishings. The restaurant “ La Limonaia” offers typically Tuscan tastes with panoramic view. Halls will surroundyou with their frescoes in the reading room and bar area. A large ancient oaks park and a roses garden host an open air swimming pool and a tennis court. Large meeting and banqueting area. Private parking for cars and buses. ... more   less 
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