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“Lovely Hotel! ”
Review of Hotel Italia

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Hotel Italia
Ranked #8 of 40 Hotels in Siena
Certificate of Excellence
Reviewed 29 April 2014 via mobile

My husband and I made this hotel our home base for 3 nights in Sienna while on our honeymoon! We were not disappointed! The "executive" upgraded room was very comfortable and the marble bathroom was beautiful. The shower was large and there was a huge flag screen tv in the room. The staff was very helpful... They even sent us cookies and a note to congratulate us. It's about a 15 minute walk into the center of town and very close to the train station. The free Breakfast was the best breakfast we had in all of the hotels we stayed on on our 14 day trip.

Stayed: April 2014, travelled as a couple
1  Thank beach567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-italia-siena, Direttore at Hotel Italia, responded to this reviewResponded 2 May 2014

THANKS!! Grazie dear beach567.

I'm so glad you enjoyed your stay so much during your anniversary!!!
Me and the Staff we want to send you awarm regard from Siena with the hope you'll visit us again for the next occasion to celebrate :-)!!!
Kindest regards,

Federica Fiochi and the Staff

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369 - 375 of 2,160 reviews

Reviewed 22 April 2014

I travelled with my parents, this was our first time in Italy. The hotel was very comfortable, clean and well located. Breakfast was very good and the staff was very helpfull and kind. I will recommend this hotel 100%,

  • Stayed: March 2014, travelled with family
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Thank Andrea_TA232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-italia-siena, Direttore at Hotel Italia, responded to this reviewResponded 2 May 2014

Dear Andrea,

many thanks for sharing this nice review.
I'm glad your stay was pleasant and comfortable.
My Staff and I want to send you a big regarrd and thank from Siena awaiting to receive your next visit.
Sincerely,

Federica Fiochi

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Reviewed 20 April 2014 via mobile

We had two rooms for 4 nights over Easter week.

Check in was flawless. They expected us and greeted us by name as we walked in the door. Rooms are well appointed, spotless and comfortable. Service is excellent from the front desk to the kitchen to housekeeping.

Special notes: we have a gluten free (celiac) son and the kitchen had gluten free bread and muffins for him daily. The front desk called each restaurant we visited and explained the gluten free need and made sure they could serve us. We were always greeted by everyone on staff with a smile and friendly word.

I would definitely stay here again.

Stayed: April 2014, travelled with family
Thank AlwaysAcadian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-italia-siena, Direttore at Hotel Italia, responded to this reviewResponded 21 April 2014

:-) :-) :-)
Don't know if I can find the right words to answer your great comment.
Maybe the best way is to say GRAZIE. A simple word full of meaning.
Your review filled in our hearts, many thanks for choosing Hotel Italia and for sharing this comment.
Staff asked me to send you a warm CIAO...and I join their greeting.
We all really hope to see you soon again.
Kindest regards form me and all the Staff,

Federica Fiochi

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Reviewed 19 April 2014

We started our two-week holiday with three nights here. The hotel is very convenient for the railway station, busses, and a short pleasant walk to the town. Staff are friendly and professional, without being impersonal. Very good breakfasts, necessary for the walking which will undoubtedly follow! Really couldn't fault it.

  • Stayed: April 2014, travelled as a couple
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Thank L1049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-italia-siena, Direttore at Hotel Italia, responded to this reviewResponded 21 April 2014

Dear L1049,
grazie!!!
Many many thanks for sharing your amazing comment about us.
Me and the Staff we are really glad to read your satisfaction and we all really hope to welcome you again in the future.
Please accept our warmest regards,

Federica Fiochi and Staff

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Reviewed 17 April 2014

Stayed in an upgraded room. Beautiful and clean bathroom and soaking tub.
Overall room was fine....bed was not the most comfortable.
Great and friendly staff and great breakfast with gluten free options. Free parking and a 5 min walk into the walls of Siena.

  • Stayed: March 2014, travelled as a couple
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1  Thank Jdon16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-italia-siena, Direttore at Hotel Italia, responded to this reviewResponded 21 April 2014

Dear Jdon16,

many thanks for sharing your comment on Trip Advisor.
I'm sorry you found the bed not so comfortable. We chose very high quality mattresses but it's really very subjective...hard, soft, but I'm really sorry you couldn't rest well.
On the other hand I'm so glad to read that you enjoyed your stay, staff and breakfast...that's what we work for...our guest satisfaction.
I hope to have the opportunity to welcome you again and give you that time a perfect accommodation.
Kindest regards,

Federica Fiochi and Staff

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Reviewed 17 April 2014

Extremely helpful and friendly staff : Jannicke and Davide .Special thanks for them. Nice rooms , good location ( very close to train station and bus stop ) and rich breakfast .A definite come-back .
Susana - Romania

  • Stayed: April 2014, travelled with family
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Thank 93Susana1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-italia-siena, Direttore at Hotel Italia, responded to this reviewResponded 21 April 2014

Dear Susana wow!!!
What a wonderful review...many many thanks.
Davide and jannicke want to thank you personally for you nice words...it's very kind of you.
We will wait for your next visit then....
Sincere regards from me and all the Staff,

Federica Fiochi

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Reviewed 16 April 2014

Not too far outside the gate of old Siena. Lovely hotel. Clean, very helpful staff, nice breakfast as well. Only complaint was our rooms faced the Main Street and the street noise was excessive. Especially on trash pick up day which seemed to start around 6am. Seek a room off the Main Street.

Stayed: April 2014, travelled with friends
2  Thank Mylze2Go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-italia-siena, Direttore at Hotel Italia, responded to this reviewResponded 21 April 2014

Dear Guest,
many thanks for sharing your comment.
I apology for the noise. Rooms facing the main street are soundproof, but unfortunately it seems not enough for the trash pick up, I'm really really sorry.
I really hope to have the chance to give you a perfect accommodation next time...
Me and the Staff, we send you a great and warm regard from Siena.

Federica Fiochi

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Additional Information about Hotel Italia

Address: Viale Camillo Benso Conte di Cavour, 67, 53100, Siena, Italy
Phone Number:
Region: Italy > Tuscany > Province of Siena > Siena
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#3 Best Value Hotel in Siena
#3 Business Hotel in Siena
#5 Family Hotel in Siena
#7 Romantic Hotel in Siena
Price Range: £45 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Italia 3*
Number of rooms: 66
Official Description (provided by the hotel):
Friendly 3 star Hotel close to the Siena City Centre,completely refreshed, easy access from the train station by the escalator, parking (to be reserved). All comforts: Air Conditioned, Tv Lcd Sat with free Sky Channels, WiFi (free for reservation on our web site),Great Buffet Breakfast with cold and hot delicacies, dainties for the sweet tooth guests, gluten free and vegan food.From May to September enjoy the Garden Hotel’s swimming pool (free admittance, from 4 years old a 5€ drink is required). ... more   less 
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Also Known As:
Italia Hotel Siena

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