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“Pleasant stay”

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Villa Scacciapensieri
Ranked #14 of 40 Hotels in Siena
Certificate of Excellence
Reviewed 3 February 2014

My wife and I stayed here 6 nights last Oct 2013 and enjoyed our stay. Room was clean and spacious. The hotels staff was cordial and helpful. The restaurant staff was friendly and provided good service. The food was good to very good. The hotel is a short rise outside the city wall but we liked the location and the grounds. It was quiet and had good views of the city.

Stayed: October 2013
1  Thank rcyeadon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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130 - 136 of 431 reviews

Reviewed 3 November 2013

We stayed at Villa Scacciapensieri for 7 nights in late October of 2013. While it had a lot of good things going for it, I got the distinct sense that this hotel's better days were behind it and management needs to work on some issues sooner than later. This was one of the more decisive reviews I've written, and I wavered between a 3 and a 4 several times, but in the end I think the drawbacks slightly outweigh the benefits of this property.

Brief Review:

The Good: Beautiful Property, Excellent Service, Great Free Breakfast

The Bad: Awkward location, Poor Sleep Quality, Dinner at the Restaurant

Detailed Review:

We had a generally pleasant stay here, and while the issues were few, they were big.

The Good:

This property is really beautiful and almost exactly what you'd expect when envisioning a Tuscan Villa. There are quite a few gardens and outdoor terraces, and some great views. We spent two full morning just reading and enjoying these surroundings. The pool was closed for the season when we were there, but it looked nice too.

The Villa can't have more than 20 rooms, roughly split into town-home style accommodations in a detached building and more hotel-style accommodations in the main building that also houses the restaurant and lounge.

The service was top notch, for all the staff. Everyone took their job very seriously and had pride in their work, and it showed.

The free included breakfast was outstanding; I'd say it's continental plus. You have your standard fare of cold cuts and cheese, cereal, bread, etc, but you can also order a few hot items free of charge, like a hard boiled egg or a cappuccino.

The Bad:

The location of the hotel isn't really ideal for seeing Siena or touring the country side....kind of a worst of both worlds scenario. I researched this Villa before booking, and judging from the pictures I saw and satellite overviews from Google Maps, I thought it was more of a country location, ideal for a base camp for exploring the Tuscan country-side. It is not. The Villa is actually in a very urban setting, complete with a high-traffic road not more than 20 feet from one of the accommodation buildings. And remember, Italian traffic includes Vespas, with their piercing engines.

Getting to and from the Villa is challenging by car and bus. I have driven all over Italy and France, so please take my advice and plan to have patience when you are looking for this hotel....you will definitely get lost by car. Regardless of how you approach Siena, you will need to navigate through half a dozen traffic circles, some of which have very bad traffic. My best advice would be to look for the 'Camping' signs when getting close as there is a camp ground not far from the Villa.

While difficult to approach from the country, the hotel also isn't ideally situated to tour Siena. You'll spend at least 45 minutes taking a bus to and from the historic centre, when you factor in the 20 minute bus ride, an average of waiting 15 minutes for the bus, and then an additional 10 minute walk from where the bus drops you off outside the historic centre. It actually takes the same amount of time to walk we discovered.

With the bus you don't have to worry about getting lost so much as dealing with the spotty service of local buses. My experience with European buses is that their schedules usually have more exceptions than rules, and the 2 lines that run to the hotel fit that description. The lines have regular interruptions in the middle of the day, and one of the lines doesn't run past 8PM. The combination of these factors makes it difficult to enjoy a day or night out on town as getting back to the hotel is always uncertain. I would actually recommend a taxi for a day or evening trip to Siena, despite the expense.

Another negative part of the Villa is the poor sleep quality, the result of loud nearby traffic, very thin walls, and bedding that really needs to be updated. Our pillows basically felt like a bathroom towel folded in half, they had absolutely no cushioning, and the mattresses weren't much better. The thin walls basically mean you are the mercy of whoever comes home the latest and gets up the earliest, we found it quite difficult to sleep until everyone was in their rooms and down for the night. You will be getting up at 7AM every day, unless you're a very heavy sleeper.

For dinner, the restaurant served what I would say was average food given the culinary proclivity of the region. This means the food was good by international standards, but the prices were literally the highest we paid anywhere in Tuscany.

Additionally, the ambiance in this restaurant is awkward. It's exceptionally quiet and has no liveliness. They need to play some background music....it's so quiet you can hear a pin drop and as a result everyone is whispering their tables. The other guests were quite varied by age and nationality, but this restaurant seemed like it catered to very stuffy seniors exclusively.

I would not recommend this restaurant for the food unless you're stuck...in Siena you will find much more lively and atmospheric places, which serve better food for less money.

  • Stayed: October 2013, travelled as a couple
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8  Thank MykeMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2013

We stayed at this property several years ago. I was not active on TripAdvisor at the time, so was not able to review it at that time. But, I think about this inn often. For example, we had an early train on the morning of our departure. The front desk associate insisted we eat some sort of breakfast, even though serving hours had not begun. He said he could not offer everything, but had somebody roll out the cereal cart for us so we could get a healthy start to the day. Another wonderful memory was the duck we had in the restaurant on late arrival our first evening. We were so impressed that I e-mailed the hotel shortly after our return for the recipe. Caroline responded with a translated to English version of the recipe so we could try to duplicate at home (which was nearly impossible since the dish was fantastic)! The ambiance of this hotel was only surpassed by the superb customer service we received. We experience a lasting feeling of being part of the Nardi family, with the inn's extra care to make sure we had great memories even when we were leaving and after we returned home. They truly went above & beyond!

  • Stayed: November 2012, travelled as a couple
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Thank RobinTom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2013

This hotel is very difficult to locate once you get off the highway. The place itself is very attractive . Our room was poor but after a day of stressful travel we weren't about to complain. I did have a suspicious itchy feeling after sleeping here a couple of nights. There were ants in our room. Bruce was great, he helped us to plan day trips and sent us to some really beautiful places. We thought the restaurants in Siena which were recommended by the hotel were expensive and not very good.There are lots of problems with wifi in this hotel. Coverage is scarce. Guests were mostly American.The views are very nice and the gardens are most enjoyable.The hotel is about a *** but our room was very sub standard.

Room Tip: Don't accept room 42 the bathroom is tiny and there are twin beds pushed together to make a king
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  • Stayed: September 2013, travelled as a couple
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2  Thank Janaples61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2013

Positives: Lovely old Italian villa. Gardens are nice. Has English news channels - many Italian hotels do not. The staff are friendly and helpful. They originally gave us a twin bed and we wanted a double bed - but they changed it quickly when we pointed this out. The breakfast is very good and the Italian guy going around with a tray serving you is good fun. I think the owner is Scottish and he was very helpful assisting us planning day trips to the surrounding areas of Tuscany

Some potential drawbacks with this hotel: Keep in mind that you cannot walk to Siena from the hotel and must get a bus if you have no car. A taxi ride from Siena to the hotel is about ten euro. The drinks in the hotel are expensive - they know you are isolated from Siena so they charge more for things like that. The food is also a bit overpriced in my opinion, especially when you consider how well you can eat in Tuscany for reasonable prices.

Overall though, this hotel was a good experience.

  • Stayed: October 2013, travelled as a couple
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Thank Heidegger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2013

This was a great deal on booking.com I got a 200 dollar room for 116. It was hard to find but with gps it's doable. Wonderful room with gardens. It has the perk where you can get to town with the bus right in front of the driveway. No driving into town. Beds are comfortable and has breakfast With the room. They turn down your bed for you and have a place for your car to park. In the summer they would have a pool for you in. Make sure you know there are hidden charges in your room. Wifi available in rooms.

Stayed: October 2013, travelled with friends
Thank Corinne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2013

We spent a couple of days at this lovely villa while visiting Siena and had a terrific time. The rooms were very clean and comfortable and the locatioin was very convenient for access to the center of Siena. The staff had a strong focus on ensuring that we enjoyed our visit and were a real pleasure to deal with. Bruce and Cecilia were especially helpful. We had an especially early departure and they even had their kitchen staff pack us a very nice breakfast to take with us on the road.
The gardens are lovely, the breakfast was delicious, and the service was first class. We would definitely stay here again.

  • Stayed: September 2013, travelled as a couple
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Thank RobertDina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villa Scacciapensieri

Address: Via di Villaggio Scacciapensieri 10, 53100, Siena, Italy
Phone Number:
Region: Italy > Tuscany > Province of Siena > Siena
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Luxury Hotel in Siena
Price Range: £80 - £325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villa Scacciapensieri 4*
Number of rooms: 31
Official Description (provided by the hotel):
The four star hotel “Villa Scacciapensieri” is ideal for clients looking for a peaceful, warm and cordial atmosphere, an excellent kitchen and attentive service. Location : the hotel is set in its own large park and gardens on top of a little hill only 2.5 km north of the medieval city walls of Siena, 1,5 km from the train station, just on the border of the Chianti wine region ; all the main sights of Tuscany are easily reached. There is a very regular public bus service from the Villa to the historical centre every 15 minutes (on weekends twice an hour, after 8 p.m. once an hour). The main Villa, constructed in the late 1790’s – early 1800’s, has rooms on the two upper floors, while the reception desk (24 h.), the restaurant "Altri Tempi", the cosy bar-lounge with open fire place and library, the private little chapel and the media-room with Internet access are all located on the ground level. There are two annex buildings "Limonaia" and "Villino" both very close to the main Villa. All rooms are air-conditioned. The outdoor swimming pool (open from mid May to October) overlooks the Chianti hills. We also have a tennis court, bicycles and parking for the exclusive use of our guests, there is no charge for these facilities. Garages are available on request (Euro 20,-/night). ... more   less 
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Also Known As:
Villa Scacciapensieri Hotel Siena

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