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“A superb hotel with a lovely location”
Review of Hotel Athena

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Hotel Athena
Ranked #7 of 40 Hotels in Siena
Certificate of Excellence
GreenLeadersSilver level
Reviewed 7 August 2014

The hotel is lovely located in the hills of Siena, just inside of the old city walls. The building is spacious and nicely decorated.
We got at warm welcome by the front desk who explained about the sights and the city, even without us asking! They were incredibly helpful and service minded.
We got an upgraded room without paying more, and ha a room with a gorgeous view of the Tuscan countryside.
The breakfast was nice with a good selection, and the food in the hotel restaurant was delicious. Would recommend this hotel to anyone straight away!

Room Tip: Rooms at 7th floor facing the valley are spacious with a spectacular view.
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  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Tommybjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAthenaSiena, Responsabile relazioni pubbliche at Hotel Athena, responded to this reviewResponded 8 August 2014

Dear Tommybjo,

greetings from Siena! We’re so glad to read your words and all the staff wants to send you his personal thank you for the time spent reviewing your experience with us.

Let me underline that our hotel is perfectly located inside the city walls and this situation give to the guests the opportunity to discover the city without the stress of driving, even saving some money for the parking as well.

We’re glad to see that you enjoyed our breakfast buffet which rich of typical and fresh products of our territory.

Let us send you our thanks very much once again and we’re waiting for you in Siena and at Hotel Athena.

Kindest Regards

Ronny

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Reviewed 6 August 2014

We just stay only One Night which I regret don't have the time to stay more Days. The Staff is Excellent, the View form the Terrace to the Tuscan Fields and the Town of Siena is just Amazing. You have a 10 minutes walk to the center of Siena which nobody should missed. They offer Parking facilities and Rooms are Very Clean. Next year we will try to stay at least 3 or 4 Days.

Room Tip: Ask for Rooms with the view of the Tuscan Fields.
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Reinaldo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAthenaSiena, Responsabile relazioni pubbliche at Hotel Athena, responded to this reviewResponded 7 August 2014

Dear Reinaldo,

Let me tell you that is so hard to explain how your words are important for us. You make realize us that all the effort have to be finalized to the customer satisfaction and when our guests are satisfied and happy we are satisfied for the well job done.

We're so glad to see that you enjoyed all our services, from the gorgeous view to the politeness of our staff. Do not hesitate and feel free to contact us every time you desire for plan your return to Siena and to our hotel, many information and special offer can be found even in our website hotelathena.com/en/offers-siena.html

Kindest Regards

Ronny

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Reviewed 6 August 2014

Neat hotel. Front desk people were very nice, funny and knowledgable. Hotel rooms were small but well appointed and very clean. Lobby was throw back to Miami in the 1960's. We liked it. Breakfast was inexpensive (9 euro) and you could decide each morning if you wanted it. Nice stay.

Room Tip: Ask for a larger room with full shower.
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  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank MemphisMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAthenaSiena, Responsabile relazioni pubbliche at Hotel Athena, responded to this reviewResponded 7 August 2014

Dear MemphisMD,

greetings from Miami...ehm, sorry, from Siena!

good to read you! Thank you very much indeed for your review.
All the comments are really welcomed but one with this rating is so much appreciated. All the opinions about us are useful to improve the services but your words help us to let know the people how important is for us the satisfaction of our guests.

We’re so happy to see that you had a big time with us and we want to thank you once again for your beautiful words and we are all waiting for your return to Siena. You’ll be always welcome!

Warmest Regards

Ronny

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A TripAdvisor Member
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Reviewed 5 August 2014 via mobile

I recently traveled to Siena and stayed at Hotel Athena for 8 nights. The front desk staff was incredibly helpful. They helped me set up tours and answered many questions. The restaurant served some of the best food we had throughout our trip (the pici is amazing!!!) Aldo is a great server and was so friendly and helpful when I was deciding what to eat. He even recommended some sites to check out throughout siena. Definitely eat at the restaurant at least once while staying here...you won't be disappointed. Our room was large and had incredible views. Spend some time on the terrace to really take in the scenery. Also our room was impeccably clean. The maids did a fantastic job and I have never stayed in a hotel room as clean as this one was. The maids were also incredibly fast and efficient. One even ran after us as we were checking out since we accidentally left a jacket in the room. The hotel is located in a quiet section of Siena which is nice because you are away from the crowds and tourists. It's a short walk to the duomo and the center of Siena. Definitely book some tours while you are there to really take in the beautiful area of Tuscany and Siena (the front desk staff are so helpful when booking these). Overall, I would highly recommend hotel athena!! I hope to make it back there again someday!

Stayed: July 2014
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAthenaSiena, Responsabile relazioni pubbliche at Hotel Athena, responded to this reviewResponded 6 August 2014

Dear guests,

Wow! Thank you!

We appreciated so much your beautiful words and we’re so happy to realize that you enjoyed our beautiful restaurant where you can eat always typical and fresh sienese and tuscan food. Aldo, our sommelier wants to send you his heartfelt thank you.

Thank you again for all your appreciations and to plan your next stay with us visit our SPECIAL OFFERS AND PACKAGE web page: hotelathena.com/en/offers-siena.html

Kindest Regards

Ronny

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Reviewed 5 August 2014

Lovely hotel in a good location very easy to walk to centre (10 mins). Very friendly helpful staff, rooms spotless and lovely comfy beds and pillows. Stayed in standard room plenty of facilities, even a kettle!! Amazing views of Siena from rooftop bar.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank jkmt_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAthenaSiena, Responsabile relazioni pubbliche at Hotel Athena, responded to this reviewResponded 6 August 2014

Dear jkmt_12,

To read a review like yours is always a great satisfaction, we work so hard every day to take part in the construction of a wonderful holiday for our guests. We’re so happy to see that we did a very good job for you and you repaid us in the best way you could, by giving us 5 on 5 rating, which is a great result!

In fact our hotel is really 10 minutes walking from the main attractions like Piazza del Campo or the Duomo and everything is walking distance from us. All our guests can use our free parking lot and “forget” the car in there and just walk to get museums, restaurants, bars and all the beautiful sights of Siena in few steps.

We’re waiting for you and your partner here again in Siena and we’ll be so happy to confirm you the same high quality treatment. Do not hesitate to contact us directly whenever you desire to make your next reservation.

Kindest Regards

Ronny

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Reviewed 5 August 2014

Had a wonderful stay at this lovely hotel which is a gentle stroll uphill to all the main sights of Siena.
When we arrived in our room we were so surprised that staff had made 2 towel swans on our bed, surrounded by heart shaped chocolates. On top of this there was wine, fruit and sparkling water along with a personalised card from the management. What a lovely thought and very much appreciated by us both!
We had heard that some rooms had spectacular views out and so had paid for an upgrade to make our stay more special. We were not disappointed. Our room was lovely - very spacious, very clean and light and airy. The wow was when we opened the voile curtains onto the balcony as the view out over the distant countryside and surrounding Siena was wonderful. We even watched a hot air balloon go past early one morning!
Food was very good as were the staff who were always friendly and obliging in their service. This also applied to front desk who were very courteous and efficient.
We would stay here again and would most definitely recommend this hotel.
Thanks for making our anniversary stay special.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank ValSDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAthenaSiena, Responsabile relazioni pubbliche at Hotel Athena, responded to this reviewResponded 6 August 2014

Dear ValSDevon,

Your words are awesome! Thank you very much for your time to write this wonderful review!

We’re so happy to see that you appreciated the room and the amenities inside, our professional staff and our delicious breakfast buffet. We had benn so pleased to have taken part in the contruction of your "special day"! Congrats once again!

For your next reservation be sure to get the best deal booking through our website where you can find some special offers.

Best Regards

Ronny

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Reviewed 5 August 2014

I don't rate many places as 5* but here I only have two very minor criticisms; firstly the chesterfield armchairs in the lounge area are not particularly comfortable, but they look nice and the free city street map provided has a separate sheet to identify the numbered attractions when there is plenty of room to include this on the map.

Far more importantly the staff at the hotel are superb; the reception staff go out of their way to be helpful including booking tickets for local shows, communicating with a local Pilates studio to book classes, changing a broken bulb in a very short time and prompt removal of a wasps' nest being formed outside our window.

We were in a deluxe room on the 7th floor and this was a good size and had a wonderful view over the surrounding countryside, the bed was comfortable and it was kept clean and well supplied at all times.

The location is superb as it is quiet being on the edge of the walled city and you get great views of the Tuscan countryside with the main attractions within a 10 minute walk. However Siena is built over three hills so you have a stiff walk up and downhill to get anywhere. Another attraction is that the hotel can be reached by car and parking is provided at no extra cost.

The breakfasts are good with a fine range of choices including some of he best scrambled eggs I have experienced in a hotel. They use two rooms so we never had to wait for a table or experience queues to get food and drink. In the evening the hotel serves dinner on the 7th floor terrace in good weather or in the lower restaurant if necessary and the food and service are superb and among the best we had during a two week stay.

The 7th floor terrace mentioned above is another major attraction as it makes the best of the views and there is a choice of shady and sunny seating. The staff can be summoned by phone during the day to provide coffee and other drinks etc and in the evening it is staffed by a regular helpful barman.

The hotel provides free wi-fi and this is reliable but slow in the public areas including the terrace but we found the connection unreliable in our room, so that makes a third minor criticism.

As and when I return to Siena I will certainly seek to book at the Hotel Athena before looking elsewhere.

Room Tip: As stated above we were in a deluxe room and the even numbered ones have the better views but no bal...
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Ashfield531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAthenaSiena, Responsabile relazioni pubbliche at Hotel Athena, responded to this reviewResponded 6 August 2014

Dear Ashfield5,

Thank you so much for the time spent writing about your experience with us, you maked us so happy!

All the effort done is always finalized to get a feedback like your and we’re so proud for the job done. We’re so happy to see that you enjoyed all our service, what we do every day is to help our guest to have the best holiday ever! We're glad to see that you enjoyed the quality of our deluxe rooms and the view from his window.

All our staff is waiting to host you soon again in Siena and, by the way, we treat the guests as VIP just because they really are very important people indeed :-). Don’t forget to visit our website where you can find the best rate ever and always breakfast included!

Kindest regards

Ronny

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Athena

Address: P Mascagni 55, 53100, Siena, Italy
Phone Number:
Region: Italy > Tuscany > Province of Siena > Siena
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#1 Green Hotel in Siena
#1 Luxury Hotel in Siena
#4 Business Hotel in Siena
#6 Family Hotel in Siena
#8 Romantic Hotel in Siena
Price Range: £53 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Athena 4*
Number of rooms: 100
Official Description (provided by the hotel):
Hotel Athena is located in the historical centre of Siena at five minutes walking from the principal attractive of the city (300metres far from the Cathedral, 500 metres far from Campo square). Easily reachable from San Marco gate by car getting the exit of Siena west from Tangenziale and following every directions for Duomo and San Marco gate. Hotel Athena offer private parking only for its customers. ... more   less 
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Also Known As:
Athena Hotel Siena

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