What a tragedy this hotel is.There are several definite pluses but our memory is spoiled by the negatives.On the plus side the staff were charming and most helpful, the beakfast buffet was generous, the bedding and towels pristine and the bathroom though very cramped was adequate and well equipped. The location was excellent giving an almost level access to the Campo.However there the plaudirts end.We were given a twin room on the ground floor as we had asked not to have too many steps, however we still had to go up to the first floor for breakfast.Our room was very dark,and as we were very unlucky with the weather it was incredibly cold.The beds were very narrow singles and rather hard. All the doors and furniture not just in our room but along our route to and from breakfast had been painted in a coloured stucco type effect presumably in a mistaken attempt to make it look antique with some very crudely painted flowers added ,but what also caught the eye was the fact that the painting was Badly chipped and worn and very definitely needed a good wash down to remove large areas of dirty fingermarks.In addition the floors throughout the building had probably been washed but there was still a lot of inground dirt and all along the bottoms of the walls were the dirty marks where many brooms and mops had touched .In particular the stairs which could have looked wonderful had stone steps with years of dirt needing to be scrubbed out.The bathroom is our room was clean to the eye but it smelt so that we had to make sure to shut the door to avoid the smell seeping into the bedroom and in the corridor outside our room there was a strong smell of stale tobacco It is a tragedy.It could be such a lovely building, and the staff are obviously very willing and hardworking but the whole place gives an uncared for appearance and certainly doesn't show the style and attention to detail that we found elsewhere in Italy. I'm not a picky person and not particularly houseproud but I did find the state of cleanliness and the decor most disappointing.
- Official Description (provided by the hotel):
- The Locanda di San Martino is a charming boutique hotel located in Palazzo Zaicchetti an original medieval structure renovated to offer luxury standards and service. It is nestled in the heart of Siena just 200 meters from the famous Piazza del Campo. The Locanda di San Martino is the ideal place to experience the alluring charm and the atmosphere of this city that has maintained its medieval identity over the centuries. ... more less
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- Also Known As:
- Locanda Di San Martino Siena Residenza d`Epoca Hotel Siena