I am extremely disappointed that I cannot give this hotel a higher ranking. Having booked and paid a deposit for this hotel prior to Christmas and the request for the specific room on the top floor, we were very disappointed upon arrival to find out our booking had been "lost". While I appreciate that errors do occur, it was very distressing for us, particularly as we had looked forward so much to this hotel - based on other Tripadvisor comments. While every effort was made to accommodate us and we were finally relocated to another hotel - this experience unfortunately left us quite "flat" for a few days. The reason for logging this review is purely a lesson that we have learnt that when you book so far in advance, that you should also make contact prior to leaving home to confirm and check the booking. We did stay one night in one of the smaller rooms, and from what we did experience - despite our extreme disappointment regarding our booking - was the fact that this hotel had a wonderful warm homely feeling and was exactly what we were hoping and expecting to experience. Unfortunately, the hotel that we were relocated to (Hotel Fortuna) lacked this atmosphere.
- Official Description (provided by the hotel):
- Primavera Mini Hotel is a 3*** hotel on the second floor of an elegant building in the historic centre of Perugia, very close to Corso Vannucci, the main street, and to the National Gallery of Umbria. The rooms have wonderful views of the red roofs and of the Umbrian hills. All the rooms are different from each other in terms of shape and exposure to the sun, and have details that make them unique. ... more less
- Reservation Options:
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- Also Known As:
- Primavera Mini Hotel Perugia, Italy - Umbria