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Castello di Monterone
Ranked #1 of 65 Hotels in Perugia
Certificate of Excellence
Reviewed 7 May 2014

We enjoyed our stay, what a fabulous setting! Our room had a marvellous view. Our dinners at Il Postale were exemplary - thank you Chef. We thank you.

Weird was the horrible plastic beakers in our room - the lowest possible squashy quality. What the hell? We asked for glasses for water, which were then removed. This plastic rubbish, and apparent insistence on plastic, could not be more at odds with the quality of the hotel. So - constructive criticism - respect your guests! YOU wouldn't want to attempt to drink from picnic ware.

Also, no service at all after 11.30. A bit early we thought and inconsistent day to day.

If the weird plastic cups are some sort of economy measure, please stop washing all the towels every day, entirely unnecessary and unusual in our experience of hotel sustainability, please provide glassware for your guests.

We did have a lovely time, you couldn't help those sleep deprived children whose mother preferred her tablet. We suggest a bit more research into the quality norms, e.g. hair conditioner - always the mark of a good hotel.

Sorry, this sounds negative.

  • Stayed: May 2014, travelled as a couple
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1  Thank Angela E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angeiperugia, Proprietario at Castello di Monterone, responded to this reviewResponded 10 May 2014

Dear Angela E,
we are very happy that you spent a lovely time at Castello di Monterone. Thank you very much for appreciating the beauty of the building, the views, the room and the restaurant Il Postale.

We see your point about the cups in the room: we put plastic cups simply for security reasons, far from considering this disrespectful of our guests. We are thinking about finding nice glasses to replace the plastic ones, we agree with you that is aesthetically better.

It is not correct to say that there is no bar-service at all after 11:30 PM: our night concierge is available to serve drinks when the staff finish the service at the restaurant.

We always try to give high standard products in the courtesy line: hair&body wash, intimate soap, body lotion, bar soap. You also find shower-cup, teeth-brush and tooth-paste, sewing-kit, cotton for make-up removal, ears cleaning sticks, brushes, sleeping mask, earplugs. There is not a specific product for hair-care because it is usually a very personal choice, but we may think to introduce something like this. Thanks for your suggestion.
We believe that the daily change of sheets and towels is among the quality norms, it is a service that is usually well-considered in hotels of our category. We would like to say that we are available to modify the frequency of washing for those guests who care sustainability. We just need a precise request.

We hope you will keep a nice memory of the castle among the nice places you have visited during your trip to Umbria.

Francesco

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210 - 216 of 853 reviews

Reviewed 25 April 2014

This hotel is a gem.
4 Years of renovating and improvements with no expenses spared, it appears.
Everything is done and maintained with a very high standard. The rooms have been made and decorated with elegance and finesse in a style that matches the small castle from 1416. This also goes for the modern facilities that blends in perfectly. It's hard to tell what is original and what has been added on, but the result is stunning.
The restaurant: "Il Postale" is well worth a visit.

  • Stayed: April 2014, travelled on business
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1  Thank sbeckerlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angeiperugia, Proprietario at Castello di Monterone, responded to this reviewResponded 28 April 2014

Dear sbeckerle,
your review is simply beautiful, thank you very much for sharing your experience with us and with the community of Tripadvisor.
It's really nice that you have appreciated the whole restoration and the effort made to bring the castle to a new splendor. We can say that "hard work" and "passion for beauty" have been the key-words. We hope that you'll keep the memory of the castle in your heart.

Francesco

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Reviewed 20 April 2014

The charming Castello de Monterone lived up to our expectations - gorgeous location, superb views, beautiful rooms with every convenience...but what really made the difference was the helpful and courteous staff who went out of their way to make our visit unforgettable.

During our stay, we parked our rental car in a serviced car park on the perimeter of the historic centre of Perugia. Upon returning to the hotel that evening, we were horrified to notice a thin strip of yellow paint along the side of the car (we had left the keys with the car park staff). As we had a substantial excess to pay on any damage, we were not happy. We mentioned our dilemma to the reception staff who immediately spoke to their maintenance team. We were assured the problem would be fixed before we left in the morning. Sure enough, by 9.30 am the paint marks were removed and all signs of damage had disappeared! It was done without a word. That's what I call going the extra mile!

Room Tip: Wooden floors above make first floor rooms less noisy.
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  • Stayed: April 2014, travelled as a couple
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Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angeiperugia, Proprietario at Castello di Monterone, responded to this reviewResponded 21 April 2014

Dear Peter H,
Thanks a lot for your nice review!
We have so much appreciated your compliments to the staff and it's really beautiful that you remember the human component together of the castle with the exterior beauty.
We are always happy to help our guests if they are in trouble: it is another way of taking care of their stay.

Francesco

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Reviewed 12 April 2014

We had a lovely stay at Castello di Monterone. Our wheelchair accessible room, Opretoia, was exactly as pictured on the hotel's website.
The people were very friendly, though we had some communication confusion over email.
We wish we had been there in warmer months to use the pool (the sauna and steam room are not wheelchair accessible).
We had dinner each night at the hotel's restuarant, Il Postale, which was very convenient and comfortable after a day of sightseeing. We found the food at dinner to be just OK. Some dishes were quite nice, like the piglet's neck, while the pasta dishes were bland. Our local La Palazzola rose brut was a bit bitter. We stayed away from the pasta dishes the other nights, having the duck burger one night (yum!) and the steak another (OK). We did LOVE breakfasts! They had delicious artisan cheeses, breads, and meats. The scrambled eggs were good, too. The cappuccinos were a great way to start the day! Their breakfast sweets ranged from sublime (light chocolate cookies) to boring/bad (some cakes/tarts), but that's OK because I try to stick to protein anyway.
Wifi was throughout the hotel was fast, and we appreciated having our on thermostat in our room so we could control the temperature of the room.
A few annoyances:
There isn't enough space between the bed and the wall for me to pass in my wheelchair, so I couldn't open and close the curtains of the window (which is actually french doors out onto our patio), and this was a problem because just beyond our private patio was a public walkway; people can see right in!
They only have plastic cups in the room; I like a glass cup thank you very much (and the plastic ones are so wasteful!).
The roll in shower, which is quite accessible, drains water all over the bathroom floor. We got better at making less of a mess after a shower or two.
The lights in our room were bright and harsh. I felt like I was in a spotlight on stage.
Overall, I would recommend this lovely place. They have great views, our room was quiet, and we felt like we had a bit of an oasis after the bustle of Rome. Staying in a converted castle is pretty awesome, especially one they make wheelchair accessible.

Room Tip: They have pictures of all of their rooms on their website. Opretoia is wheelchair accessible.
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  • Stayed: March 2014, travelled with family
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Thank abh345678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angeiperugia, Proprietario at Castello di Monterone, responded to this reviewResponded 14 April 2014

Dear abh123456,
thank you very much for your review and thanks for deciding to have a holiday experience at Castello di Monterone.
We appreciate your compliments to the castle, the food, the staff and to other services like wi-fi connection.
Concerning the things you didn't like very much, we can say that the room Opretoia has been thought to be completely accessible for disabled people. We could not change the width of any of our rooms, so we had to work inside the existing space.
You're right about plastic cups, we make it just for security reasons - but probably we are changing our mind...
The bathroom has no step to allow the wheelchair to enter, so water has no barriers too. It probably flows on the floor for the time of the shower, then it flows away, but we think it could not be different from this.
Lights are adjustable, we will check and try to change the position of the lamps to avoid an aggressive light-effect in the room. Thanks for your advice.
We hope you will keep the castle among your nicest memories of your travel to Italy.

Francesco

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Reviewed 26 March 2014 via mobile

My husband and I stayed at the enchanting Castello di Monterone in August . What a magnificent castle! Every nook & cranny full of charm and so much history! Quiet, peaceful with breathtaking views of Perugia and the surrounding countryside. The gardens & pool area beautifully landscaped for relaxing in the sun or the vine clad shade. A magnificent Breakfast is served on the patio overlooking the valley & charming Perugia. Excellent service, wonderful rooms - ours had amazing views even from our bathroom!!! Loved our stay there!! Will definately go back.

  • Stayed: August 2013
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1  Thank Ellie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angeiperugia, Proprietario at Castello di Monterone, responded to this reviewResponded 29 March 2014

Dear Ellie S,
we can only say "wow!" and a big "thank you" for titling your review with such beautiful words! You stayed with us last year, we feel so proud that you still keep the memory of your stay at Castello di Monterone.
Thanks for describing your experience and your impression so nicely. We must say that we never get used to the beauty of this building and of the nature around it, that's the reason why we are happy to know that our guests find the same during their stay. We hope you'll keep your promise of coming back again.

Francesco

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Reviewed 26 March 2014

There is just really nothing negative to say about this Hotel. It is a beautiful castle overlooking a stunning landscape. The room are comfortable and have stunning views. They have a spa for the quests to use for FREE which includes a small pool, a sauna and a steam room. The hotel includes two restaurants, both of which serve amazing food and wine. The staff are courteous, friendly and always willing to help you. It is close to the beautiful wine country of Italy. The stay I had in Perugia made my trip.

  • Stayed: June 2013, travelled as a couple
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Thank lewis010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angeiperugia, Direttore at Castello di Monterone, responded to this reviewResponded 29 March 2014

Dear lewis010,

We are delighted to hear you enjoyed your stay at the castle last year.
Thank you for highlighting the value of this place in all of its aspects, we are very proud to be your favorite place in Italy!
Our goal is to provide each guest with a memorable experience, and it means a lot to all of us to know how much you enjoyed your room, the food and the services like our little wellness area.
Hopefully next time you return you will be able to enjoy dinner at the new restaurant il Postale (the two restaurants have now merged into one) with his renovated setting and try again its special Umbrian cuisine experience.
We look forward to welcoming you on your future trips to Perugia!

Francesco

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Reviewed 23 March 2014

Believe all the great reviews. This place is magnificent. The setting and views, the service, the rooms, the comfort -- all top notch. You are close to Perugia and a short drive from Assisi. I will only add that we really enjoyed two dinners at the restaurant. The food was fabulous and the service great. The breakfast was also very good. Overall, I would strongly recommend you go out of your way to stay here.

Room Tip: We had the Etruscan and Drago rooms which gave us our own section -- good for a family of 4 or 5.
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  • Stayed: March 2014, travelled with family
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Thank DHCWESTON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angeiperugia, Proprietario at Castello di Monterone, responded to this reviewResponded 24 March 2014

Dear DHCWESTON,
the title of your review is simply fantastic, thank you very much for enjoying your experience and for your beautiful words!
The castle is a special place as an hotel, but also a special place where to have a great food experience, thanks to our chef and all our staff. Thank you for confirming this, we are so happy that you and your family shared nice moments in our restaurant.
It might happen that you pass through Perugia again. We would be very happy to welcome you for another experience.

Francesco

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Additional Information about Castello di Monterone

Address: Strada di Montevile 3, 06126, Perugia, Italy
Phone Number:
Region: Italy > Umbria > Province of Perugia > Perugia
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Perugia
#1 Luxury Hotel in Perugia
#1 Romantic Hotel in Perugia
Price Range: £120 - £326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castello di Monterone 4*
Number of rooms: 18
Official Description (provided by the hotel):
The historic Castle, Castello di Monterone offers its guests 18 unique and enchanting rooms, each designed in a manner that respects and preserves the atmosphere of the Castle. Blending the past with the future, each room includes: en-suite bathrooms (some with jacuzzi tubs), international television channels, broadband internet access, mini-fridge, air conditioning and safe deposit box. Castello di Monterone has two restaurantsThe gourmet restaurant il Postale (1 star Michelin) showcases both traditional Umbrian dishes as well as contemporary, innovative cuisineThe restaurant Il Gradale’s commitment to local freshness is apparent in its seasonally inspired dishes and regionally inspired preparations. ... more   less 
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Also Known As:
Castello Di Monterone Hotel Perugia
Castello Di Monterone Perugia, Italy - Umbria

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