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“Great hotel with excellent staff and facilities - highly recommended.”

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Radisson Blu Hotel, Basel
Ranked #24 of 52 Hotels in Basel
GreenLeadersPlatinum level
Reviewed 25 August 2014

Thanks to - a large part to - the Radisson Blu Hotel in this wonderful city, we spent an excellent weekend in Basel to see - among other things - the Gerhard Richter exhibit at Fondation Beyeler .

Sebastian, the staff member, at the time that we checked in on Friday, was very pleasant, cordial and efficient. This really made an excellent fist impression , and subsequently made us feel very welcome to the hotel and to the city. Sebatian, for example, paid attention to small details that makes clients feel very at ease; he provided our 5-year-old daughter with a free tram/bus pass although she did not need it when traveling with us. The fact that she had one pass made her very happy and consequently she indicated to us that the next time we are in the city, she would like to stay at the Radisson Blu Hotel.

Overall, the staff was friendly and helpful, the room was excellent – well designed and structured, and the facilities were great. For example, we enjoyed the great swimming pool at the hotel: the water was very clean and the temperature was perfect.

I misplaced my writing pen, "Waterman," while at the hotel and the staff has been searching for it and I hope that they will report to me some good news soon.

We strongly recommend this hotel.

  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank QLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this reviewResponded 1 September 2014

Dear QLB,

thank you for your warm and overwhelming feedback on TripAdvisor.

We are pleased to hear that you and your daughter enjoyed our staff, the family room, our indoor pool and the free public transportation pass. Children and adults are fascinated by the Basel streetcars called "Draemmli" (nickname for small tram): very fast and about 99% on time.

Our lost & found department does the very best to return any forgotten item.

Hopefully we can welcome you again in the future.

Kind regards

Sebastian Willert, Front Office Service Manager, Radisson BLU Hotel Basel

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245 - 251 of 677 reviews

Reviewed 23 August 2014

I was only in Basel for one night therefore needed somewhere central. This hotel is very easy to find, just opposite the tram stop which is so convenient. The staff at the hotel were very friendly and extremely helpful. We were even given a pass for the transport in Basel which came in handy for sightseeing. The hotel is very modern and stylish, rooms clean, spacious and quiet - as requested. And importantly the wifi was excellent.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank whitneyuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this reviewResponded 24 August 2014

Dear whitneyuk,

thank you for taking the time and giving us your friendly feedback on TripAdvisor.

For a short stay central location, an efficient public transport system, friendly and helpful hotel staff, suitable rooms and fast, free WIFI sometimes are even more important than for a long one. We are pleased to hear that you found it all at your stay with us.

We are looking forward to welcome you again in the future.

Kind regards

Sebastian Willert, Front Office Service Manager, Radisson BLU Hotel Basel

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Reviewed 18 August 2014

This hotel is a very nice change from the Hilton. It's modern, with helpful and friendly staff in a very central location close to a wealth of fine eateries. It also features a bar with outside seating so you can enjoy the hustle and bustle infused with local trolley car. A strong recommend!

Stayed: August 2014, travelled on business
1  Thank Brad177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this reviewResponded 24 August 2014

Dear Brad 177,

thank you for your positive, benevolent feedback and your strong recommendation on TripAdvisor.

We are pleased to hear that you tried our hotel and found it modern, equipped with helpful, friendly staff, centrally located and even having an outside summertime area in our FILINI Restaurant. As a matter of fact Basel is an active city, the excellent public transport system makes it easy for everybody to be likewise.

Kind regards

Sebastian Willert, Front Office Service Manager, Radisson BLU Hotel Basel

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Reviewed 18 August 2014

What an enthusiastic team of people..!! completely satisfied with the experience and will always be my preference when I am next in Basle. True value for money. Except for the breakfast choices. Us being vegetarians had not much options on the breakfast menu. Otherwise overall excellent experience. The best thing was the very very friendly staff always eager to help. Check-in and check-out is very quick and efficient. Rooms are spacious and well furnished..!!

Room Tip: Choose a courtyard facing room. They have good inter-connecting room if you want to travel with the...
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  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Malhar D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this reviewResponded 24 August 2014

Dear Malhar D,

thank you for writing your overwhelming feedback to TripAdvisor.

Our friendly staff tries to make your stay the very best: quick and efficient arrival and departure or for example finding more vegetarian options at our FILINI breakfast buffet. The spacious and well furnished rooms give you some more benefits.

We are looking forward to welcome you again in the future.

Kind regards,

Sebastian Willert, Front Office Service Manager, Radisson BLU Hotel Basel

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Reviewed 18 August 2014

Seventies style decor, comfortable king bed and soundproofing! We were upgraded to a business club room which are located on the 5th and 6th floors. Modern, light and tastefully decorated. A nice size. The only thing I did not like was the glass door on the bathroom so one had no privacy!! There is a gym, and massage is offered. Directly opposite a tram stop (and you are given a free tram pass by the hotel), 10 minutes walk from the station and a short walk to the old town. Breakfast was substantial and catered to everyone's taste. Hot and cold buffets were available. Service was inadequate at breakfast time. Good value for Switzerland although not comparable to America or most of Europe! I would stay here again.

Room Tip: I would ask to be as high up as possible!
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank LesleyJM2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this reviewResponded 24 August 2014

Dear LesleyJM2014,

thank you for giving your positive and "warm" feedback on TripAdvisor.

We are pleased to hear that you appreciated our roomstyle, equipment, central location + free access to the Basel public transport system with high succession of trams and large FILINI breakfast buffet. Regarding the roomtypes we have bathrooms of glass and more traditional ones- whatever your preferred choice may be.

Kind regards,

Sebastian Willert, Front Office Service Manager, Radisson BLU Hotel Basel

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Reviewed 10 August 2014

Stayed at the RAD Blu for business last week. Hotel is nice I guess for Basel standards. However, I'm an US Citizen and I would maybe give this a 2 star rating. For US standards, it's more like a Travel-Inn or Comfort Inn or maybe lower

Again (For US Standards) rooms are tiny. Bathroom was a bit outdated and also extremely small I could touch the glass door to the bathroom while standing in the Shower/Tub.






If you are doing business in downtown Basel (or near Peter Merian offices), I would strongly suggest booking a room at the hotels right across from the Basel SBB Train/Tram station.

Those hotels are the Hilton or the Schweizerhof

The SBB (train/tram station) give you access to all of Basel and usually the hotels give you a free pass for your stay.

The Radission Blu is about 500 meters away from the SBB Train station And. the Radission Blu is downhill from the train statioin. Making it an uphill walk which was quite a bit while carrying luggage

I did discover that there was a Train that stopped right in front of the Hotel that takes you to the train station or all around Basel.

The next time in Basel, I will not be staying at the Radission

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Service
1  Thank big_data12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this reviewResponded 13 August 2014

Dear big_data12345,

thank you for taking the time and giving us your detailed feedback on TripAdvisor.

Even if US and european hotel standards may be different, we want our guests to feel comfortable. Our hotel consists of many different roomtypes, we have many various types of bathrooms for example modern "glassy" or classical closed ones. We try to find the best option for every guest.

Basel possesses an excellent public transport system predominantly based on fast tramway lines spread all over town. Every guest staying at a hotel gets a free transportation "mobility ticket" even valid on departure day. Wherever you want to go in town - this way you can do it usually even quicker than by taxi, cab and for free. If you are loaded with luggage: all vehicles have at least one low floor entrance and Line # 10 calling in front of our hotel will carry you within 6 minutes to the Bahnhof SBB "swiss" central station.

Kind regards

Sebastian Willert, Front Office Service Manager, Radisson BLU Hotel Basel

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Reviewed 25 July 2014

Location, friendly helpful staff, good room, soundproofing, parking facilities, very good restaurant (also for room service) and breakfast, all make the Radisson Blue an excellent choice for a stay in Basel. The various tram lines that pass right in front, together with the free pass provided by the hotel with an easy to use map, make locomotion around town maybe the easiest experienced in a trip including 14 European cities. On this trip we (couple) also stayed in various hotels of equivalent class, but this one in Basel was far the most expensive, this being the one less favourable point. Maybe in Basel one does not find better for less. The Radisson is a modern type of hotel, with good structure, which by the way we usually prefer for comfort and services to the so called 'charming' type.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Ernando A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this reviewResponded 29 July 2014

Dear Ernando A,

thank you for your positive and detailed feedback on TripAdvisor. We are pleased to hear that you appreciated our location, helpful staff, FILINI Restaurant and free transportation "mobility ticket" for easy use of trams and buses. ## 15, 16 even offer you a free of charges round trip/ city tour to start a Basel visit.

The swiss price standards are the one side, the high quality level is the other side. We hope you enjoyed your Europe visit.

Kind regards

Sebastian Willert, Front Office Service Manager, Radisson BLU Hotel Basel

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Additional Information about Radisson Blu Hotel, Basel

Address: Steinentorstrasse 25, Basel 4051, Switzerland (Formerly Radisson SAS)
Phone Number:
Region: Switzerland > Canton of Basel > Basel > Vorstädte
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Basel
#14 Luxury Hotel in Basel
#16 Business Hotel in Basel
Price Range: £117 - £279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Hotel, Basel 4*
Number of rooms: 206
Official Description (provided by the hotel):
Contemporary Six-story Hotel located downtown, near theater, banking & shopping. ... more   less 
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Also Known As:
Radisson Blu Hotel, Basel Hotel Basel
Radisson Basel
Basel Radisson

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