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“Many things to know about this newly renovated hotel”

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Pullman Basel Europe Hotel
Ranked #7 of 51 Hotels in Basel
Certificate of Excellence
Geneva2009
Level 6 Contributor
596 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
“Many things to know about this newly renovated hotel”
Reviewed 2 April 2014

1 check the rates (anything from 110 CHF to 770 CHF per night for the same single room)
2 make sure you don't pay the (slow) internet
3 expect a very average (new) fitness, no pool
4 be ready to fight for your breakfast at the buffet (staff will only stay in your way but not help - everything is in a very narrow space)
5 air conditioning at its worst (impossible to turn on or off, impossible to change the temperature for more then two (!) degrees -
6 no room service, no dry cleaning on saturday's, sunday's
7 only public parking
All in all, if you can stay for 110 CHF it is a fair deal, if you pay more, think about it.
Location is, if you are at any Fair, great - but then the price is overly high

Room Tip: Rooms on the street side might be noisy, ask for back-side (in any case no view to speak of) Consid...
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geneva2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
E B, Manager at Pullman Basel Europe Hotel, responded to this review, 7 April 2014
Thank you for taking the time to tell us about your experience at the Hotel Pullman Basel Europe.
Regretfully, we did not meet your expectations and you were not satisfied with the services.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in not too far distance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Additional Information about Pullman Basel Europe Hotel

Property: Pullman Basel Europe Hotel
Address: Clarastrasse 43 | Kleinbasel, Basel 4058, Switzerland (Formerly Mercure Hotel Europe Basel)
Phone Number:
Region: Switzerland > Canton of Basel > Basel
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Basel
#5 Luxury Hotel in Basel
#6 Family Hotel in Basel
#6 Business Hotel in Basel
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Pullman Basel Europe Hotel 4*
Number of rooms: 141
Official Description (provided by the hotel):
The Pullman Basel Europe Hotel reopened on March 1st 2014 after a sustainable refurbishment and is a 4-star hotel close to the historical center of the city, the Messe Basel congress and exhibition center is easily accessible. Whether on a leisure or business trip, relax in one of our fully refurbished rooms and enjoy free WIFI and Wired Internet access. The hotel also features a bistro and the gourmet restaurant Les Quatre Saisons. A Fit lounge aswell as 6 meeting rooms. An indoor private car park is available and hotel guests enjoy free access to all means of public transport in Basel. ... more   less 
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Also Known As:
Accor Hotel Europe Basel

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