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“top notch hotel!”
Review of Hotel Victoria

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Hotel Victoria
Ranked #25 of 52 Hotels in Basel
Certificate of Excellence
Reviewed 11 January 2014

We regretted that we only stayed here one night. It was absolutely incredible in every way. It was probably the most comfortable place we stayed on our entire Switzerland trip - with its luxurious beds and down comforters. The room was huge by European standards and the bathroom was exquisitely large and clean. The room was quiet and tastefully decorated. We had to leave early the next morning and this hotel was right across the street from the train and bus station - so convenient for us. And the hotel gave us complimentary bus tickets to the airport! The staff was friendly and helpful and I would highly recommend this to anyone visiting Basel!!! Best of all, for what it was, I was surprised that it was not as expensive as some of the other hotel we stayed in. WIN!

Stayed: January 2014, travelled as a couple
3  Thank sanguinewanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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213 - 219 of 569 reviews

Reviewed 7 January 2014

Easy to hop the train to the old city of Basel and a clean, nice place to stay. We were only there one night on our way to Strasbourg. Basel is such a nice town and we loved the Christmas Market in December. We would stay again...
L and M

  • Stayed: December 2013, travelled as a couple
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2  Thank LisaPalosVerdes_ca_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014

A good, efficient, clean hotel in the heart of Basel, opposite the main railway station and a short walk from the city centre but it has little personality. The staff were friendly and, as you would expect, multi-lingual, offering excellent suggestions for both restaurants and places to visit. The lifts are close to reception but no help was offered with luggage.
The rooms are comfortable and bright without being anything special, mine had a wall virtually entirely of glass overlooking the internal garden area. The bathroom is adequate and functional, nothing more. The restaurant food was good and the bar - the street entrance makes it one of the closest to the stations meaning a number of travellers were there - friendly and lively with a good choice. Breakfast was included with a decent choice of both hot and cold food although using a self-service machine for tea and coffee was disappointing when there were so many staff available and the quality of the beverages were merely OK.
I would certainly recommend the hotel which, by standards of several others in the city, was good value for money.

  • Stayed: December 2013, travelled on business
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Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014

Just got back from 3 nights here beautiful hotel will lovely rooms. Breakfast very good with plenty of variety. The location is perfect with all the trams right outside although this was a down side for our friends who had a front room which was very noisy at night. It has a nice little bar and very friendly and helpful staff

Room Tip: A comfort room is very big no need to pay for anything larger
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  • Stayed: January 2014, travelled with friends
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1  Thank bowiecheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2014

Basel is about a 20 min. bus ride (no. 50) from the airport to the train station. Hotel Victoria is right opposite the station, therefore, perfectly situated if you wish to travel anywhere else. The christmas markets were about a 5 min. walk away and were lovely. Being able to sit on the bank of the Rhine was great, although went in December it was warm enough to do this.
The hotel was clean and staff friendly, the breakfast was a bit of a shambles but apart from that enough to see you through the day. The only minus I would have to say was that we had a front room and could not sleep too well due to the noise of the trams, but then was only there for a couple of nights.
Would we go back ....... YES

  • Stayed: December 2013, travelled with friends
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Thank Sarah1943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2013

Enjoyed a lovely stay at Hotel Victoria.

Staff, location, quality, value - top notch.

Do not ever hesitate to stay here when in Basel!... You will not be disappointed.

A pleasant surprise from a Swiss hotel....Actually, the very first time I have ever walked out of a Swiss....( or European hotel afor that matter) and perceived that my stay was value for money!!

  • Stayed: December 2013, travelled solo
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2  Thank Jena J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2013

Reception: bureaucratic and efficient but lacking any charm or personality. Assistance with luggage not offered but none needed: good anticipation of guest's needs or lack of service?
Room, in La Residence, inward-looking and thoroughly functional: a place for everything and everything in its place.
Bathroom: adequate but certainly not luxurious. One bath towel and one hand towel is sufficient and ticks the "green" box but hardly generous.
Bar; reflects the "Swissness" that pervades the whole place: efficient service and everything that it says on the tin but just that.
Breakfast Buffet; the acme of the Victoria's Swissness. Everything is laid out with meticulous care and precision: probably without variation for years. There is wide choice across all fields of international Fruhstuck choice. Guests are permitted to spoil the display on a very temporary basis before a fierce Fraulein pounces to restore the symmetry. Shock-horror! An ignorant Brit used a coffee-cup to make tea! This prompted immediate display of signage which indicated that the glasses-with-handles were for tea.
Having returned in mid afternoon I fancied a cuppa in my room. Poised to fill the kettle, I heard a knock at the door. It was a member of housekeeping staff demanding surrender of that very item. I explained (in German) that I wanted to make tea but was assured that the kettle would be returned in just a few moments. It was delivered back twenty minutes later looking amazingly shiny but still reeking of the descaling chemical. Having boiled the kettle three times to obviate the possibility of gullet and stomach-stripping I reach down for a mug. There was neither mug nor any other receptacle suitable for tea-making! (A difficulty with housekeeping is noted in another review).
This is a satisfactory hotel with nothing by way of a positive differentiator.

Room Tip: Avoid rooms at front facing the Bahnhof.
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  • Stayed: November 2013, travelled on business
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1  Thank Martin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Victoria

Address: Centralbahnplatz 3-4, Basel 4051, Switzerland (Formerly TOP Hotel Victoria)
Phone Number:
Region: Switzerland > Canton of Basel > Basel > St. Alban
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#15 Luxury Hotel in Basel
#15 Romantic Hotel in Basel
Price Range: £84 - £197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Victoria 4*
Number of rooms: 107
Official Description (provided by the hotel):
The Hotel Victoria offers traditional hospitality and modern hotel comforts in the centre of Basel next to the main train station (SBB). You will be enchanted by the unique atmosphere of this stylish hotel. The rooms blend an exclusive Victorian ambience with all the comforts of modern life. All rooms are equipped with a functional working desk, phone, free Wi-Fi, large flat screen TV, room safe, minibar with free mineral water, door spy hole, tea and coffee maker facilities. Le Train Bleu Restaurant and Bar offers a fine choice of traditional Swiss, regional and international dishes. During summer, guests can relax with a drink or meal on the terrace. The hotel offers 24-hour reception, laundry and room services. The hotel also features a small fitness room, business corner with free Internet access, and a selection of daily newspapers. Guests staying at the hotel can use Basel's public transportation free of charge. The most attractive museums, theatres, sport stadiums, the Basel ZOO, as well as the congress and exhibition centre, are easily reachable on foot or by public transportation. Parking is possible in the hotel's underground garage. This is our guests' favourite part of Basel, according to independent reviews. This property also has one of the best-rated locations in Basel! Guests are happier about it compared to other properties in the area. We speak your language! ... more   less 
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Also Known As:
Victoria Hotel Basel
Hotel Victoria Basel

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