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“Lovely hotel, great location”

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Hotel Spalentor Basel
Ranked #4 of 51 Hotels in Basel
Certificate of Excellence
Edinburgh
Level Contributor
42 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Lovely hotel, great location”
Reviewed 22 May 2014 via mobile

Just returned from a three day trip to Basel. On arrival we were upgraded to a deluxe room which was great. Stayed in room 405 with a balcony and view over the Spalentor which is the entrance to the Old Town. The hotel is unassuming however rooms are large, comfortable, spacious and spotless. Reception staff were very helpful. This independent hotel is worth a visit . Access to the Old town and the Rhine is only minutes away. A great place to stay......

Stayed May 2014, travelled with family
Helpful?
Thank edinpaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia B, Manager at Hotel Spalentor Basel, responded to this review, 26 May 2014
Thank you so much for your positive review score. We are very pleased that you were able to spend a pleasant stay in our house and with our service and the friendliness of the team were satisfied. We wish you a good time and look forward to welcome you again with us and enjoy. Julia Breisacher Management
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (156)
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E
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 May 2014

Hotel is at a great location. 5-10 min walk to Markplatz (old town). The bus and the tram are a minute walk away. I highly recommend this hotel to families with children. There is a small garden with chairs. We actually had one of our dinners there (with sandwiches and fruit :).
Staff is very friendly and breakfast is very good (big selection compared to other EU hotels).

Thank you to the management and the staff for a lovely and smooth stay :)

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pinar T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia B, Manager at Hotel Spalentor Basel, responded to this review, 21 May 2014
Dear guest,
awesome that you've liked it so much being in our hotel. Thank you for having published your satisfaction on tripadvisor. We are happy that you enjoyed our lovely garden, too.
We wish you a sunny time and are looking forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 May 2014

We chose Hotel Spalentor based on reviews we had read and we weren't disappointed. It is located opposite the gates to the old town and the bus stop is within 100 metres. I confirmed our booking a couple of days before we arrived on 8 May. Upon arrival, the staff were expecting us and advised that we had been given a free room upgrade. This was the first of several pleasant and unexpected surprizes. The staff were so helpful and assisted happily with any request from bus timetables, directions, restaurant recommendation and reservations etc. Our room was on the 4th floor and had been recently refurbished. It was spacious and very comfortable. If we return to Basel we would definitely stay at Hotel Spalentor and would request Room 406, which looks towards the city gates and old town. Breakfast was excellent and the staff were very obliging. We had planned to go by taxi to the airport, but on the recommendation of the staff we went by bus. It was so easy, a bus from the hotel to the station, where we changed to a bus to the airport. Both trips were free and saved us a hefty taxi fare.

Room Tip: Request a room that looks towards the gates to the old town, maybe Room 406.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank LambsSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scheurer, Manager at Hotel Spalentor Basel, responded to this review, 20 May 2014
Dear guest,
first of all, we say a warm "thank you" that you have taken the time to share your impressions of the Hotel Spalentor here on TripAdvisor.
Clear and brief you have describen all the important details for an unforgettable stay and we are pleased that you have enjoyed so much your time with us.
We wish you a lovely time and are looking forward to welcoming you again.
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Edinburgh, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
Reviewed 17 May 2014

This hotel is very clean and smels nice as it is completely non-smoking!! The staff are all very friendly and helpful. It's located right in front of the historic Spalentor and tram and bus stops are both a minute away. Although the prioce is of the "Basel price" it is very good value for the service I received.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with this hotel

Helpful?
Thank yoshi0131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia B, Manager at Hotel Spalentor Basel, responded to this review, 19 May 2014
Dear guest,
we thank you very much for your stay with us and your nice review on tripadvisor.
It is always nice to read that our guests have left the Hotel Spalentor happy.
We wish you all the best and are looking forward to welocome you again.
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Zagreb, Croatia
Level Contributor
3 reviews
Reviewed 14 May 2014

Very clean and tidy hotel. Helpful staff and very good service.
Certainly recommendations for staying. Taxis within two minutes from the hotel, and the tram station at 5 minutes. Next time I come back to the same hotel.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Tihomir B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia B, Manager at Hotel Spalentor Basel, responded to this review, 15 May 2014
Dear guest,
we thank you very much for your stay with us and your time to write a review on tripadvisor.
We are pleased that you enjoyed your stay and our service.
Thanks a lot for your recommendation of our hotel. We are looking forward to welcoming you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
1 review
Reviewed 13 May 2014

We booked this hotel upon reading the positive reviews on some travel/ booking websites. We were not disappointed. The room was spacious and modern, and very clean. The bed was one of the most comfortable ones we have ever slept in. The staff was very friendly and accommodating, doing their best to cater to our requests. The buffet breakfast was not as extensive as bigger hotels, but was quite good anyway. The room we had was facing the road, so we unfortunately heard cars pass by at night; but it was not too much of a bother. There are very few parking spaces on-site, so if you are unlucky, you will need to walk 200 meters to a parking garage. That said, we would recommend this hotel to other travelers, and will definitely stay here again on our next trip to Basel.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank C R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia B, Manager at Hotel Spalentor Basel, responded to this review, 14 May 2014
Dear guest,
we are very pleased and happy that you enjoyed your stay with us. Thank you very much for your recommendation of our Hotel Spalentor. We wish you all the best, a sunny springtime and are looking forward to your next visit in Basle.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lugano, Switzerland
Level Contributor
71 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 12 May 2014

From the outside this Hotel is nothing special. But inside the rooms are big and with all comfort.
We had Room #303 with a nice view on Spalentor Towers.
With open windows is quiet noisy but with closed windows very quiet.
Parking is 5 min. walk from Hotel and costs CHF 15 per day (access by code)

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank maxLugano_Svizzera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia B, Manager at Hotel Spalentor Basel, responded to this review, 13 May 2014
Dear guest,
thank you very much for your nice review on tripadvisor.
We are happy that you enjoyed your stay with us and were satisfied with our service.
We wish you a lovely May and are looking forward to your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Spalentor Basel

Property: Hotel Spalentor Basel
Address: Schoenbeinstrasse 1, Basel 4056, Switzerland
Phone Number:
Region: Switzerland > Canton of Basel > Basel
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Basel
#2 Luxury Hotel in Basel
#4 Family Hotel in Basel
#4 Romantic Hotel in Basel
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Spalentor Basel 4*
Number of rooms: 40
Official Description (provided by the hotel):
Hotel Spalentor Basel is a centrally located hotel in Basel Old Town. Renovated in 2012, this friendly city hotel offers extremely spacious, comfortable rooms, with free Wi-Fi, and a generous breakfast buffet. Welcome drinks, fresh fruit, mobility ticket and bicycle hire are all included in the price. The four-star Hotel Spalentor Basel in the centre of Basel is waiting to welcome you with its warm hospitality and impeccable service. You will stay in stylish, modern rooms with a large desk, comfortable rocking chair or sofa, flat-screen TV, DVD player, Smartphone docking station, mini bar and coffee machine.Throughout the day and during the evening, you can relax in the garden or hotel bar. You also have free access to the fitness centre and games room with billiards, darts and table football. A mobility ticket is included in the room rate for the use of buses and trams throughout Basel during your stay. You therefore have quick and easy access to Basel-Mulhouse (BSL) airport, the SBB and Badischer train stations, as well as the exhibition and conference centre. ... more   less 
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Also Known As:
Spalentor Hotel Basel

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