We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Sometimes low cost gets expensive”
Review of easyHotel Basel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
easyHotel Basel
Ranked #12 of 16 Speciality Lodging in Basel
Reviewed 4 November 2012 via mobile

Room has no closets. Beds had no sheets just matrice cover and 2 thick blankets. Bathroom without any power plug, had to shave behind the room door or at bed...
Told us there was no cleannings and at third the room was cleaned. Doors sometimes dont close properly.
Best thing is the location that is very close to the mess and price for Basel standard.

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Luis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (137)
Traveller rating
Traveller type
Time of year
Language

36 - 42 of 137 reviews

Reviewed 16 September 2012

Although it is specifically stated in the website there is air-con for rooms without windows, it is all a lie. THERE IS NO AIR-CON, just a hot air coming in from a blower. We suffered badly on our first night in a 40 celsius room and without window. We slept with our door opened risking our security which shows how unbearable the room was. We slept less than 2 hours. We could not change our room with window or get an electric fan as they were fully booked/used. They only had 5 fans. Fans cost less than 25 Euros each, why not buy more?

The staff were not helpful at all, especially the female staff. I am so angry that I cannot even remember her name. We asked if they could recommend other accommodations. She sarcastically suggested that I book into Royal Hotel which is a sister company on a separate booking. Later I found out that the Royal Hotel is priced at CHF230 and above. That is just plain mean of her!

Staff by the name of Chris said weather is not within his control and he is in the heat as well. This is a lazy way to reply your guests and putting your priorities ahead of guests.
Staff provided us internet as we wanted to search for alternatives and email to their manage, Patrick come to a solution to resolve this.

Next day, we packed our bags and spoke to the next staff on shift, Christian. Christian informed he will move us with a room with window and which he indicated there will be an upgrade fee. The room was a lot better with air coming from the outside, we slept well and being so tired from the night before.

We met with Patrick on our 3rd day and he was kind enough to waive the fees on upgrade, 2 hours Wi-Fi and luggage storage. It was very professional and understanding of him.

Despite having a good end, this would be my last stay in any EasyHotel. It is not worth being tortured in a room with no air-con. Hope the hotel chain will realise one day of the business they are losing and to refurbish all their hotels and install AC in each room which can controlled by the guest.

Room Tip: Windows can be opened, unlike the UK.
See more room tips
  • Stayed: August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank lemonite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2012

The hotel has a very good location,you get a free tram and bus ticket for your stay, thire is a stop station in front of the hotel. the priceis are very good for this expensive city. Nice staff and behave politely . The room and the bathroom were a small, but that is what you get for low price. the hotel are very clean. There is no lift so ask for the first floor.

  • Stayed: December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank DolphiTec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2012

I stayed at this hotel during a weekend. It's clean, the beds are really comfortable and there's the TV. But, for the rest, it is utterly low cost quality: the bathroom was really tiny (seemed to be on a plane) and it was a structure mounted inside the room (obviously divided).
Breakfast is not included, and there aren't many cafeterias in the neighbourhood.
The light bulb outside my room was out when I checked in, and it stayed like that for the whole weekend (my room was in a corner where you couldn't see without a light, and considering you have to enter a code to open the door...).
Cleanliness of the common areas was doubtful.
People at the front desk were nice and helpful.
All in all, no big problems, but I don't think I would go back to this hotel...

  • Stayed: June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank AndyBeat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2012

Recently stayed here and found the room to be very clean, the "little loo" was clean, the whole thing suited us just fine except that it was hot and climbing so many stairs with luggage was a trial. Employees very polite and helpful. Even though we had a window we requested a fan which was promptly brought to our room. The staircase could have been much cleaner. Close to public transportation and the price was right.

  • Stayed: July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Geraldine350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2012

Although the hotel advertises AC in rooms without a window, our room was like 85F all day and night! It was so hot, they told us the "AC" was maxed, but it was super hot in the room! Maybe get a window if it's warm and you want to stay here.

Room Tip: Rooms without a window have NO AC!!! It will get super hot in your room, get a window if it's wa...
See more room tips
  • Stayed: June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Evan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2012

We really enjoyed staying here. We enjoyed the location and the staff were very nice. We especially liked the easy access to the great public transportation system.

Room Tip: ONe facing the street. It provides a nice breeze and you can people watch,
See more room tips
  • Stayed: March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kwhiteh2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Basel hotels
ibis Basel Bahnhof
#16 of 52 in Basel
917 reviews
Hotel Munchnerhof
#43 of 52 in Basel
48 reviews
St. Alban
ibis budget Basel City
ibis budget Basel City
#33 of 52 in Basel
426 reviews
Show Prices
Show Prices
Show Prices
Vorstädte
Hotel City Inn
Hotel City Inn
#30 of 52 in Basel
254 reviews
Show Prices
Show Prices
Show Prices

Been to easyHotel Basel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about easyHotel Basel

Address: Riehenring 109, Basel 4058, Switzerland
Region: Switzerland > Canton of Basel > Basel
Amenities:
Hotel Style:
Ranked #12 of 16 Speciality Lodging in Basel
Price Range: £51 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — easyHotel Basel 2*
Number of rooms: 24
Reservation Options:
TripAdvisor is proud to partner with Nozio Netplan srl, Expedia, TripOnline SA, Hotels.com, Booking.com, Ebookers and Evoline ltd so you can book your easyHotel Basel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing