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“Very nice hotel!”

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Airport Hotel Basel
Ranked #17 of 51 Hotels in Basel
Certificate of Excellence
Tienen, Belgium
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very nice hotel!”
5 of 5 bubbles Reviewed 31 March 2014

very good, nice comfortable hotel with very friendly and helpfull staff.prices fair for offered luxury-rooms. spacy rooms with all refinements, very good beds,all design and modern.also very good wi-fi connection (free). included at the price is a free busticket for public transport in and towards Basel city, also a 5 euro voucher is included for the casino next door.No n oises from airport or autobahn.i did not use the spa or the swimming pool but i guess it would have been okay as well!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank canderbeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review, 15 April 2014
Dear Guest, thank you very much for your comment. We highly appreciate your feedback and are glad that everything was ok and you had a nice stay with us. We are looking forward to welcome you in the future! Dimitris Argirakis, Director
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672 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
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English first
Belgrade, Serbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 30 March 2014

Friendly and helpfull staff. One bus station from the National Airport and great connection to center at the same time. The hotel is spaceious, the rooms are clean and food is good. For any recommandation.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MarijaKlinko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review, 15 April 2014
Dear Guest, thank you very much for taking time to write a review. We are glad to hear that you enjoyed your stay with us and that you liked our friendly and helpful staff. We are really looking forward to welcome you in the nearest future! Dimitris Argirakis, Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 19 March 2014

The Airport Hotel Basel is well situated for getting into and around Basel as well as for getting to and from the airport.
My room was clean and well appointed. Free WIFI throughout the hotel is always a bonus. There are plenty of places to sit and do work or meet with people outside your room. There is a nice terrace on the first floor if the sun is shining.
You don't have the curse of the tram noise that you do in hotels within Basel. The number 50 bus takes you in and if you download the BVB public transport app it is easy to plan your journey around the city by bus and tram. In Basel of course this is free as you have your mobility card which you get along with your hotel room.
The gym is functional and you can access it anytime you like with your room key.
I found the staff very friendly and helpful.
Breakfast is good with enough of a range to keep most people happy and once you work out the industrial class nespresso machine the coffee is great.

Room Tip: Honestly all the rooms are good. get higher up if you can and you get a view that includes the mount...
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike4328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review, 23 March 2014
Dear Guest, thank you very much for writing a review about your experiences in our hotel. We are glad to hear that everything was fine and that you had some beautiful hours in our hotel. We would be glad to welcome you in the nearest future! Dimitris Argirakis, Director
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Oslo, Norway
1 review
4 of 5 bubbles Reviewed 17 March 2014

Short bus ride from the airport. City bus every 7 minutes, so easy access to the city.
Friendly staff and nice breakfast.
Some construction work outside at the moment, so if you're planning on sleeping at daytime - choose another hotel until this wok is finished.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julenielsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review, 23 March 2014
Dear Guest, thank you very much for writing a review. It`s great to hear that you liked the friendly staff as well as the breakfast buffet. It would be a pleasure to welcome you again in the nearest future! Dimitris Argirakis, Director
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Lviv, Ukraine
1 review
5 of 5 bubbles Reviewed 17 March 2014

It was an amazing hotel! I loved the experience being there. The service is perfect, the rooms are clean, the food is delicious. It is very closely located to the airport. I really recommend it to everybody.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pavlo2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review, 23 March 2014
Dear Guest, thank you very much for taking time to write a review. We are glad to hear that you had a nice stay with us and looking forward to welcome you in the future! Dimitris Argirakis, Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Murren, Switzerland
Level Contributor
186 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 bubbles Reviewed 15 March 2014

i arrived by bus from Basel rail station at about 2200. i was slightly confused that the check in is shared with the bar but the staff were friendly and i quickly had my room key, paid my bill and promised an early morning call for 0530 for the 0555 complimentary bus to the airport. i cannot comment on dinner supper or any thing else but for my purpose it delivered what i required which was a late arrival and aearly departure for my flight at 0700.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank weemacs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review, 23 March 2014
Dear Guest, thank you for taking time to write a review. We are glad to hear that you enjoyed your stay with us. We are looking forward to welcome you in the nearest future! Dimitris Argirakis, Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
Level Contributor
62 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 11 March 2014

This hotel was okay and a bit overpriced – but that is really the case with most hotels in Switzerland. It is a short bus ride from the airport. They have a shuttle bus but if the shuttle isn’t running you can get on a city bus for free. It was very easy and only about 10 minute ride. You can also take the same bus route all the way to Basel SBB for free as well, which is what I did in the morning. The rooms were small but overall the stay was pleasant. The only points I would mention would be if they ask if you want water at the front desk when you arrive, they just give you what appeared to be tap water in a glass – not a bottled water which I found strange. Also, the breakfast in the morning will run you more than $15, unless you ask for the ‘quick breakfast’. When I requested that, they said it only comes with coffee and bread from the bar, which I was fine with. When I went to get it myself, the breakfast host was visibly displeased and said he would get everything for me. I was in a hurry so this was an inconvenience and annoying since he didn’t’ seem to trust me with getting what equated to in reality to be food and drink less than $1. Perhaps this is customary that the host get food in this scenario – but nonetheless was my only real complaint of my stay and the rest of the staff was quite helpful.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank businesstravels123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review, 13 March 2014
Dear Guests, we would like to thank you for taken the time to write your comments about your experience with us. The welcome drink we offer includes a soft drink. The complimentary bottle of water is placed in every room for the guests when they arrive. In regards to the Express breakfast we offer please accept our apology as we think this was a misunderstanding. As the express breakfast consists from certain items, there is no self service but this is correctly prepared by the breakfast staff. Nevertheless the reaction of our staff as you describe it does not meet our standards. We will pass the information to our F&B responsible who will make sure this won’t happen again.

Once again thank you and we look forward to welcoming you back in our hotel in the near future.

Best regards
Dimitris Argirakis, Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Airport Hotel Basel

Property: Airport Hotel Basel
Address: Flughafenstrasse 215, Basel 4056, Switzerland
Phone Number:
Region: Switzerland > Canton of Basel > Basel
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Basel
#8 Romantic Hotel in Basel
#12 Business Hotel in Basel
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Airport Hotel Basel 3.5*
Number of rooms: 166
Reservation Options:
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Also Known As:
Basel Airport Hotel

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