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Holiday Inn Bern-Westside
Ranked #8 of 30 Hotels in Bern
Reviewed 7 August 2012

The hotel is clean, conveniently located near the Bern-Westside train station, and connected to a mall. The young lady who checked us in was extremely cheerful and helpful with information. The rooms were very nice and seemed to be the best price in the area. A bit disappointed since the website for the hotel stated that we would be welcomed with complimentary cookies. I asked about that on the second day and was given a few small Tobblerone candies. Also, the website states that it is a chocolate themed hotel--didn't see that anywhere.

  • Stayed: July 2012, travelled with family
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2  Thank Judy30736
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 6 August 2012

The hotel is neat and clean and conveniently located near the metro station and a mall. The beds are comfortable. The hotel staff was polite and helpful. If I were to do it over, I would have probably rented a home in a prettier location for our stay - but given that we chose to stay in this hotel, I cannot say anything negative about them. We did not eat at the hotel - but did have one meal at the Thai restaurant in the adjoining mall.

  • Stayed: July 2012, travelled with family
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1  Thank Kashiphal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2012

Sorry HI Berne but i don't like the hotel. And I can't put my finger on why. Perhaps it's the relatively uninterested attitude of many of the staff members. Maybe it's the (swiss style) boxlike uninteresting rooms.

Maybe its just Switzerland; i've only once ever had a stay in an Hotel in Switzerland that I liked.

But the hotel is conveniently located next to the station; there's a mall next door (Be aware - Migros supermarket does not sell alcohol. At all.) There is a nice view of some hills.

So, it's ok for business; and if you're loyal to IHG it's really your only choice.

Room Tip: Some rooms have mountain views.
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  • Stayed: May 2012, travelled on business
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2  Thank canoepunkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2012

Stayed here for 3 nights, and I expected more. The room was clean (a given in Switzerland) and relatively quiet, but I expected more. I got a "panoramic" room...which means you actually have a window. In our case we only had one and a half windows. I was told that was much better than others! Due to the "modern" design of the hotel, many rooms don't have windows or only have partials. We also got the "executive" room, which meant you had a few more square feet than the regular rooms.

The elevators are extremely narrow and claustrophobic. Another strange feature. Two people fit with luggage. Beyond that you are cramped. The ice maker was only working on the 7th floor, there were no ice buckets or containers anywhere. The room was clean, but the housekeeping staff needs some training. One of the dirty towels was left, a dirty glass was simply put back on the paper doily it was on before I first used it. The shampoos and soaps were not replenished. I expect more from a US chain.

The hotel is attached to a shopping mall, so you can wander around there if you are looking for a respite from the sterile rooms. The outside patio is basically between the parking area and the train station (which is quiet thanks to modern trains). The food was ridiculously priced, even for Swiss standards. $30 CF for a club sandwich and fries while sitting 50 feet from trains?? So, we ate in the mall where there were plenty of good options that tasted fine. There are casual Italian, Thai, Japanese, and deli options in the mall as well as a McDonalds.

It was a place to stay...

Room Tip: If you pay extra for the panoramic/executive room, be sure to ask if it is on an upper floor and if...
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  • Stayed: July 2012, travelled as a couple
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Thank MidwestUSA62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2012

Great value for money. This is a new hotel adjacent to shopping mall, movie theaters and a great waterpark/spa called Bernaqua.

Rooms are very modern in decor, someone might say sterile and boring, but I liked it. The only thing that bothered me was the party see-through bathroom door.

Hotel is located outside the city, but the connection is excellent by tram or train. Location is peaceful with beautiful countryside scenery.

Visit to the large and great waterpark/spa was included in the accommodation. Wifi was free, as well.

  • Stayed: June 2012, travelled as a couple
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Thank xTravellerx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2012

Our family of 4 were glad that we chose Holiday Inn-Bern Westside while visiting Bern. The location is not central but very convenient. We love the fact that we could get away from the crowds and noises of Bern and have our rest here at HIBW. The quality of service, hotel rooms, and breakfast was wonderful. The decor of the rooms is simple and modern and the rooms were clean and comfortable. The breakfast offered great selection of meats, fruits and pastries. We enjoyed our stay very much. This is definitely not the average Holiday Inn we know. We were truly impressed!

  • Stayed: June 2012, travelled with family
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1  Thank italyfan61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2012

Large hotel, looks new, Located a 10 mins tram ride from the main railway station. Tram stop just outside the hotel. Excellent staff in reception, with very good English. Rooms are large, and somewhat trendy. View of the Alps too. Big breakfast.

Room Tip: Ask for room facing the tram stop, on the highesh level available, to get an Alpine view.
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  • Stayed: March 2012, travelled on business
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2  Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Bern-Westside

Address: Riedbachstrasse 96, Bern 3027, Switzerland
Phone Number:
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Bern
#5 Romantic Hotel in Bern
#6 Luxury Hotel in Bern
Price Range: £108 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Bern-Westside 4*
Number of rooms: 144
Official Description (provided by the hotel):
With conference infrastructure, shopping mall and multiplex cinema, adventure water park complex with fitness center and spa, set in a unique architectural environment created by world renowned architect Daniel Liebeskind. This modern Hotel was built in 2008 and is with its 144 guest rooms and 11 meeting rooms part of the Westside Center Bern. The new urban destination on the outskirts of Bern. The hotel is easily accessible by public transports and by car. ... more   less 
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Also Known As:
Holiday Inn Bern-Westside Hotel Bern

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