We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Overpriced, dirty - soulwrecking”
Review of Hotel Kreuz Bern

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Kreuz Bern
Ranked #20 of 30 Hotels in Bern
Reviewed 27 November 2013

For that price it is ridicolous...+ Charging 3CHF for internet ? Seriously ?
And even if it "only" has three stars, mould in the bathroom is not acceptable anywhere.
If you have no other choice and Bern is fully booked... Dont sleep here.

Stayed: November 2013, travelled on business
Thank B V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (377)
Traveller rating
Traveller type
Time of year
Language

80 - 86 of 377 reviews

Reviewed 23 November 2013 via mobile

I was looking for a reasonable priced hotel in the center of Bern for one night so I found Kreuz. The Hotel has everything you need for one night and is still not expensive. I got a confortable bed, towels, showergel, hair dryer, breakfast etc. The room was small but there was a little desk and a flaat television as well. It is whit its 3 stars not a luxury class hotel but for its class absolutely recommendable.

Stayed: November 2013, travelled solo
Thank Lasaraya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2013

I stayed in this basic hotel for two days for a business trip. The front-desk staff was very helpful. They loaned me an electrical adapter. Answered all my questions. The location, right near downtown was fantastic. The room was comfortable though very basic. My wifi worked great. There was nothing lush about this room but there was nothing to complain about. Even though it faced the street it was very quiet. I would stay here again, especially if I was by myself.

Stayed: October 2013, travelled on business
Thank ces563
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

Best thing about this hotel is location -- convenient walk from train station. Close to everything.
We had reservations here. Check-in was fast. Evening clerk was totally passive -- not friendly at all and could care less that the wi-fi was down not only in the rooms, but the business center computers were nonfunctional as well. When informed, his answer was a shoulder shrug and he had no idea...... The morning desk clerk was very friendly and helpful and allowed us to print tickets we needed to print off the hotel computer. Room was standard. Breakfast was very good; staff efficient. Our room was quiet, but lights from vending area shown into our room at night. Price was not a bargain, but nothing in Switzerland is - ha! We chose this hotel because we were traveling by train through Switzerland and it was convenient to the station. Stayed 2 nights.

Room Tip: Ask for a room on the back side - away from the street.
See more room tips
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MeMaDeborah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2013

Very clean larger than average rooms in a very centrally located hotel. Most reception staff speak English well. The hotel and rooms are spotless and it is quiet. The rooms are larger than average for central European city hotels. The beds are Scandinavian in simplicity and spartan-like comfort, our only complaint. The breakfast is very good. Wifi has a cost but two desktop computers are available for free. Two long blocks from the central rail station, so a very convenient and pleasant location in the old city. All Swiss hotels and restaurants are very expensive, but we thought the 155 franc price for two was reasonable.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank slocal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2013

Stayed here the day and evening of Swiss National Day 2013, and it was a good base. We arrived by train. Convenient short walk to train station. Walked in. No reservation. Small fee for wi-fi. Very very clean. Decor is spartan, but fine. As you'd expect, rooms are fairly small, given its downtown location. Elevators worked well. Breakfast was quite good, not exceptional, but better than many. Staff were pleasant. Very near many good restaurants. We were pleased with our stay at a reasonable price. It is, however, like any downtown hotel, quite noisy on National Day with all the fireworks!

    • Value
    • Service
Thank urbanrev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2013

Helpful staff allowed us to leave baggage after checkout. Small room and expensive by Canadian standards but not by Swiss standards. Close to all tourist attractions and free bicycles just outside the door provided by City of Bern. Overall a very pleasant experience.

Stayed: September 2013, travelled as a couple
Thank SarahEOttawa_Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bern hotels
0.1 mi away
Best Western Hotelbern
0.1 mi away
Savoy Hotel
Savoy Hotel
#4 of 30 in Bern
132 reviews
0.1 mi away
Hotel Baren am Bundesplatz
Show Prices
Show Prices
Show Prices
0.0 mi away
Hotel Metropole
Hotel Metropole
#29 of 30 in Bern
266 reviews
0.4 mi away
Hotel Allegro Bern
0.8 mi away
Hotel Alpenblick
Hotel Alpenblick
#3 of 30 in Bern
536 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Kreuz Bern? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Kreuz Bern

Address: Zeughausgasse 41, Bern 3011, Switzerland (Formerly Kreuz Swiss Q Hotel)
Phone Number:
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #20 of 30 Hotels in Bern
Price Range: £121 - £212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Kreuz Bern 3*
Number of rooms: 97
Official Description (provided by the hotel):
This beautiful old townhouse is just a short walk from the main railway station and "Bundeshaus" parliament building. Whether a day's shopping in the historic arcades or a mixed cultural offer. Almost everything is within easy walking distance. Guests can enjoy the various day rooms, small gym and free use of the Internet terminal. FREE W-LAN connections are also available throughout the hotel and at the restaurant. And there are wonderful views of the old town and the Alps from the roof terrace of the Kreuz Bern. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with World Independent Hotel Promotion, Booking.com, Expedia, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, HotelsClick, Cancelon and 5viajes2012 S.L. so you can book your Hotel Kreuz Bern reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kreuz Swiss q Bern

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing