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Efi_Jones
London, United Kingdom

Nice basic hotel

4.0 of 5 bubblesReviewed 24 Aug 2019via mobile
Nice super basic hotel, decorations from ikea though. It's in the heart of bern main square, which made the room very noisy as it was facing the main street so we couldn't open the windows at night. Breakfast was nice.
Date of stay: August 2019
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia_Allemann, Leiter Gästebetreuung at Kreuz Bern Modern City Hotel, responded to this review
Responded 3 Sept 2019
Dear guest.
Thank you for your stay in our hotel and your feedback. We are happy to read that you enjoyed your stay in our Hotel with our breakfast. We are sorry about the noise. Because our Hotel is situated in the City Centre it's sometimes inevitable that you hear some noise from the streets in your room. Please let us know at the next booking. Our reception will try to arrange a room to the back side of the hotel to the court.
It would be a pleasure to welcome you again. Best wishes from Bern
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews pancake maker tea room tea station nearby garage play pool nice hotel store suitcases old town train station check in was quick fitness room smaller room fourth floor good size rooftop terrace within walking distance excellent location
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Reviewed 10 August 2019 via mobile

The hotel is located in the center of town, right next to the old town and within walking distance to the train station and Aare River. The rooms are small but very clean. The room on the top floor has high small windows and difficult to see outside. Best to ask for a room on the 3rd/4th floor to have bigger windows. The breakfast has a lot of choices and staff at the Front Desk are straightforward and professional. Wifi can be slow at times but most often than not, it works well enough. Having an AC in the room is very refreshing on a really warm day.

Date of stay: July 2019
Trip type: Travelled on business
2  Thank Nieuw_Yorker
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 August 2019 via mobile

We are an older international couple visiting for 2 nights. Check in was very smooth and friendly. Room was very comfortable. We’re impressed with the sustainable progression of this hotel. Reducing emissions by not having a fridge in the room rather communal tea room and vending machines close by. The hotel is extremely close to all the highlights and free transport tickets were provided. We didn’t use them as everything is so close. We were lucky enough to arrive on a festival event and were warned it would be loud, which it was, however closing the windows made a difference. We used the laundry room and would have spent less time had we been multi lingual to understand the instructions. Breakfast was outstanding with multiple choices available. Staff are extremely friendly. Make your way to the rooftop for a look across the city. Well worth it. Very close to the station when it was time to leave. Lots of bars and restaurants in the surrounding streets. We’d definitely return and recommend this hotel to others

Date of stay: August 2019
Trip type: Travelled with friends
2  Thank Debsus
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 August 2019

Check in was quick and straight forward. The hotel is in an ideal location - not far from the train station and all the main attractions are in walking distance. We had a large airy room with lots of space and the bathroom was off a small corridor area, so not in the main room. Large windows that looked out onto a quiet back courtyard. Lots of little rooms in the hotel to sit in if you wanted to be in a different area, like a tea room and a room with baby foot and mini snooker. Also a good gym, although it was uncomfortably warm up there, never mind if you are trying to do exercise and a gorgeous little roof terrace for views. Staff were helpful. Breakfast was great: good choice and a bright room. Overall, the hotel is contemporary in style and very nicely decorated. Would definitely stay there again.

Date of stay: July 2019
1  Thank ParisGirl1972
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 August 2019 via mobile

We selected this hotel based on TripAdvisor reviews and they were spot on. It is in a convenient location, walking distance to food, culture, etc. The parking garage is truly a few steps away.

The hotel is spotlessly clean. Our room, a triple, was very quiet and large. It had a well sized and newly remodeled bathroom. We appreciated the air conditioning as it was very hot outside. And there is an elevator, which was nice for my 80 year old mom.

There is free and good wifi.

The hotel gives guests a free public transportation pass.

Breakfast was good. Many options, from hot eggs to delicious cheese to fruit and bread and yogurts.

I highly recommend this hotel. It offers everything and us well priced.

Date of stay: August 2019
Trip type: Travelled with family
1  Thank ellenmac
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia_Allemann, Leiter Gästebetreuung at Kreuz Bern Modern City Hotel, responded to this reviewResponded 8 August 2019

Dear guest.
Thank you for your great feedback. It was a pleasure to have you as our guest.
We are happy to read that you enjoyed your stay!
We hope to see you again in our hotel.

Sunny regards from Bern

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2019

Like other reviewers, I also was not sure about booking this place, but was so glad I did. Very close to the main train station, in an area with lots of shops and restaurants. We were there two nights. Plenty of room amenities, and bed was not too hard, not too soft- just right. Super quiet, with interior hallway doors that compartmentalized the hotel and helped keep it quiet. Best part- metal roll-down shutters outside the windows that allowed you to make the room as dark as you wish- perfect for sleeping. AC worked fine during the hot days EU had this summer.

Walking distance to the park on the Aare river- jump in, the water's fine!

Date of stay: July 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Travellinguy2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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