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“Simple and cheap for Switzerland” 2 of 5 bubbles
Review of Hotel Metropole

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Hotel Metropole
Ranked #29 of 30 Hotels in Bern
Oulunsalo, Finland
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Simple and cheap for Switzerland”
2 of 5 bubbles Reviewed 15 March 2013

The Metropole is centrally located VERY simple hotel in Bern. Rooms and all of the facilities are very modest, simple and old. Breakfast is there but not offer much, though it's good to have something in the morning. The hotel has a bigger sibling across the road and some services (like wifi) is offered across the street. Not having a proper internet connection was a problem to me, since I didn't feel comfortable to go across the street to access the internet.

Despite of all previous, I have to mention that the service was extremely pleasant at the front desk. For this purposes I might go there again, since nowadays it is quite rare to come across good customer service. :)

If travelling around December, there is an advantage of having the Christmas market just next to the hotel.

  • Stayed December 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NikoFinland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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236 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
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  • English first
  • Finnish first
  • French first
  • German first
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English first
Sospel, France
Level Contributor
77 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed 17 December 2012

The Metropole is splendidly located in the center of town. Its accommodations are basic, but more than adequate for a short stay. Compared to alteratives such as the Best Western et al, this is a much better deal. Rooms are clean, simple, and comfortable. Many of them are small, but none are as tiny as the shoe-box offerings at the Best Western. Don't expect style, or many services, but do expect friendly and helpfull staff, a decent breakfast and and reasonable price (by Swiss rip off standards) for your room.

Room Tip: Ask for one of the larger rooms facing the street. When the hotel is not busy, they will be happy to...
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  • Stayed December 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank JeremyCondor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
98 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 9 December 2012

Had we not re-read the trip advisor review the day before our stay in Metropole Swiss Quality Bern Hotel, we might have been a little surprised. Curious thing include:
* Checking-in across the road in the Sister hotel
* Guest Laundry in the Sister Hotel. Only one washer and one condenser style dryer available.
* Wi-Fi Access in the lobby of the Sister Hotel (free).
* being told the restaurant across the road in the sister hotel as open, but was closed when we walked across the road. (Well the kitchen was!)
* The information available in the room was out of date (re: restaurant and other things)

Now the normal stuff. Room was clean and comfortable. The location could not have been beaten! Handy to train station by foot (my main criteria), restaurants and the Old Town(second criteria). Breakfast was good.

During the 7 weeks of our travels, this was the only place that caught us off-guard.
Could possible go back again, but for warned is for armed. Enjoy your stay.

  • Stayed November 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank WackyDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 24 October 2012

This is a perfecly located hotel, just about five minutes on foot from the train station and a walkable distance to any destination in the beautiful historic city center. The front desk staff was friendly and accommodating (though as others have noted, the desk seems to be unstaffed during the night), the room was small (nothing extraordinary about that for a three-star European hotel) but clean, modern and quiet. We had requested one at the back of the building. There is no air-conditioning, but in our September stay, unnecessary. A nice breakfast was available in a pleasant breakfast room. We could have used more clothes hangers, but in our experience this seems to be a common deficiency wherever we travel. There are many good restaurants close at hand, and a really nice one just down the block, The Schmiedstube, in Schmiedenplaz. All in all, a comfortable, well situated, three-star hotel.

  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank WT40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 29 August 2012

One of the cheapest places in the center and it shows - outdated rooms, dark corridors, nonexistant lobby and mediocre breakfast at best. At least it's clean.

Good if you need a place to stay, but not much more.

  • Stayed July 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ChristianZH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London England
Level Contributor
120 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 bubbles Reviewed 28 August 2012

A fine central location in old town Bern is the selling point for this place. Otherwise it has minimal atmosphere and is OK for a short stay at best. The room size was decent enough, as was the complimentary breakfast. Priced under £100 this represents reasonable value for Switzerland. Just don't think of this as a place to impress wife or girlfriend!

  • Stayed July 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank leech_family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
essex
Level Contributor
64 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 18 August 2012

----- Good Hotel -------
------ Great Location ------
---- Nice Breakfast ------
10 mins from station - -
Rooms can get very warm at night No A/C
With windows open can get a bit of noise from street level

  • Stayed August 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank craig v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Metropole

Property: Hotel Metropole
Address: Zeughausgasse 28 | 3011 Bern, Bern 3011, Switzerland
Phone Number:
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #29 of 30 Hotels in Bern
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Metropole 3*
Number of rooms: 59
Official Description (provided by the hotel):
Welcome to the City-Hotel Metropole. Our centrally situated city-hotel offers 103 beds in 59 functional furnished single-, double- and triple rooms. Benefit from the ideal location. A wide cultural offer and attractive shopping facilities under the arcades of Berne are within walking distance. Only a few steps from the main station and right next to the capacious public parking garage you can reach us either by public transport or by car. ... more   less 
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Also Known As:
Swiss q Metropole Hotel Bern
Bern Swiss q Metropole

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