This hotel has, as others have noted, a great location, near the train station, the Parliament building, and various shops/restaurants. The variety and quality of their breakfast is excellent, but not included in the price of the room. The desk amd housekeeping staff were not as courteous as staff I've encountered in other Swiss hotels, both in Bern and in other cities. For example, my husband asked for an iron so he could iron a shirt for a business meeting the next day. He had to ask twice, as his initial request was forgotten. Then, when the iron was delivered, it had a sticky substance on the bottom, which ruined his dress shirt. When he brought this problem to the staff's attention, they simply shrugged and brought him a different iron.
The room was clean and very spacious compared to many Swiss hotels. It was also noisy, because the lack of ac forced us to keep the windows open. On one memorable evening, a loud drunk "serenaded" us awake. I would rate this hotel in the average to good range, and if you're on Bern for a short stay, it may work for you.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Cancelon, Expedia, getaroom.com, Hotels.com, Ebookers, Evoline ltd, HotelsClick, HotelQuickly and 5viajes2012 S.L. so you can book your Best Western Hotelbern reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.