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“Hotel in the heart of Bern”

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Hotel Goldener Schlussel
Ranked #23 of 30 Hotels in Bern
Reviewed 20 August 2014

This hotel is situated in the heart of the old town in Bern, and ideally situated for exploring the city. Staff are friendly and welcoming, and the room we stayed in was clean and comfortable. We paid a bit more to have a room on the courtyard side of the hotel after reading others' reviews about the noise level in the late evening on the street side.If you are a light sleeper and have the window open, ear plugs may be needed as the Zytglogge chimes every 15 minutes.The costs of goods and services in Switzerland are higher than in the UK so the room rates for hotels may seem relatively high. We didn't eat in the hotel so can't comment on the food.

Room Tip: Rooms on the courtyard side are quieter
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Jan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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72 - 78 of 306 reviews

Reviewed 10 August 2014

Stayed here for about a week. Locations is great, central, close to trams/buses. Rooms were basic but clean and comfortable. Compact but comfortable bathroom. Breakfast was basic. Helpful staff. Our room was facing the street so it was a bit loud at night but I didn't mind it. Overall a good hotel.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
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2  Thank amboqq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

Hi, this is a great little spot for very reasonable price to stay in Switzerland.

You are in the heart of everything, charming, little Swiss city and you will be staying in the old town. The person who us running the place have been running it over 30 years. He really cares and tries to help.

Parking is probably the biggest issue, but you can drive your car all the way infront of the hotel leave it there until you unload your luggage and then you need to take it to somewhere else. ( probably rathous parking)

Hotel is everything you want relatively spacious rooms for Europe, a tiny shower but everythign is very very clean and the bfast is good.

I recommond it to everyone.

Stayed: July 2014, travelled as a couple
Thank arctickoala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2014

Great position in the old town. Clean and comfortable good sized rooms. Small compact bathrooms. My daughter had a single room which was much smaller than ours with the same
size bathroom. Her room was clean and bright.. Reception staff were very helpful with information about Bern and the train to Zurich. Breakfast was basic with the usual European selection of cereals, cheese, salami, ham and bread rolls. Breakfast staff need to take some happy pills in the morning.. The hotel has no parking but there is parking near by. The hotel has good wifi connections.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank 1954Elizabeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

Our family stayed there last month. The room was very nice and large for European standards. It was during the World Cup and the bar across the street was very loud, but after closing the windows we were able to sleep comfortably, so the rooms are well insulated for sound. The location is great. A short tram ride from the train station with your luggage and within walking distance of everything. The hotel like others throughout Switzerland is expensive (about $300 per night for 2 adults and 1 child). The shower design would be my only complaint. The pan is very shallow and has a tendency to back up and overflow into the rest of the bathroom. The staff was very helpful and allowed us to keep our luggage behind the desk after check out.
Overall a good place in a beautiful city that I would recommend.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

I stayed with my family in this hotel. It is not a bad hotel, rooms were spacious, fairly clean, our room was quiet (did not have view to the street), staff was very friendly and helpful, it is very well situated, right in the middle of everything if your a tourist, breakfast was good and we had dinner one day at the restaurant and it was very good....the only thing I hated was their bathroom, extremely small but functional and no air conditioning nor fan!!!
Though it has more pros than cons and it really is very well located and not a bad hotel, still not love it and probably would choose another hotel if I ever go back to Bern (which is a beautiful city, worth a visit)

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank pollyranag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014 via mobile

Booked this hotel because my favourite hotel in Bern was sold out. This hotel is in the very middle of Bern which give you parking problems. The rooms are slightly above average. The beakfasf is very good, the location is perfect. The price is very high.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
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1  Thank Robin d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Goldener Schlussel

Address: Rathausgasse 72, Bern 3011, Switzerland
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #23 of 30 Hotels in Bern
Price Range: £132 - £215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Goldener Schlussel 3.5*
Number of rooms: 34
Official Description (provided by the hotel):
Our 34 modern, charming and comfortable rooms are tastefully decorated. The hotel is located in the pedestrian quarter and has very quiet rooms overlooking the courtyard. All rooms have shower, WC, radio, direct dialling telephone, TV with flat screen, public wireless LAN, safe and hairdryer. There is an internet corner for your convenience at the reception. Open 364 days a year, our restaurant is an inviting and typical old town building with excellent Swiss Cuisine. Try one of our classic specialities such as Maiskroketten, Salade folle, Wiener Schnitzel, Suure Mocke or Lammmignons. With pride we serve the best Swiss sausages for instance Glarner Kalberwurst, Tessiner Luganighetta, Berner Zungenwurst or Boutefas from Payerne. ... more   less 
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Also Known As:
Goldener Schlussel Hotel
Goldener Schlussel Bern

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