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“Pleasantly Surprised”
Review of Hotel Alpenblick

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Hotel Alpenblick
Ranked #3 of 30 Hotels in Bern
Certificate of Excellence
Reviewed 30 May 2014

I was more favorably impressed with this hotel than I expected to be. It was more modern then I thought, very clean and well done. The rooms are modern if a bit "Ikea". The rooms could benefit from a kettle for coffee or tea as well as an iron. There is no AC. Very quiet neighborhood but nice walk or quick tram to central Bern. Restaurant was nice, if a little limited. Staff very friendly and helpful. Would stay here again.

Stayed: May 2014, travelled as a couple
1  Thank jenglar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcomehotelsCH, Leiter Gästebetreuung at Hotel Alpenblick, responded to this reviewResponded 5 June 2014

Dear jenglar

thank you to choose the alpenblick for your stay in bern and the nice words you write down on tripadvisor. We are pleased to hear that you enjoyed the location and the design of the hotel, as well as our restaurant. Thank you once again for the compliments for out team.

Thank you very much for your compliment for our reception team, they really appreciate it.

Thank you once again for your nice words and we would be pleased to welcome you again in the future.

Kind regards

Annika Kobielak

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154 - 160 of 554 reviews

Reviewed 26 May 2014

We stayed just one night: a quiet room nicely furnished, a good bed, friendly staff, a great breakfast and an affordable price. What do you want more? We will come back again. The Alpbenblick is an excellent city hotel.

  • Stayed: May 2014, travelled as a couple
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Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcomehotelsCH, Leiter Gästebetreuung at Hotel Alpenblick, responded to this reviewResponded 1 June 2014

Dear Michael H

At first, thank you for your stay in our hotel. Thank you once again for the time that you've taken to write down your impressions from our hotel.

We are delighted to hear that you enjoyed your stay at the Alpenblick. Thank you for your kind comments about our staff. I am pleased to share your positive feedback with all our team members and we are glad to hear that you enjoyed your time with us. We look forward to welcoming you back with us again for another stay with us.

Kind regards

Annika Kobielak

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014

The hotel is not in the very city centre of Berne and therefore more affordable than hotels of similar standard in this city. It is nevertheless easily reachable by a short tram ride from the train station. Facilities are good, staff very helpful. As it was a warm summer night there were some external visitors to the hotel's outside restaurant and bar and I could not open my window but this was handled very professionally by hotel staff when I told them about it.

Room Tip: ask for a street facing room in the summer months
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  • Stayed: May 2014, travelled on business
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Thank Istbalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcomehotelsCH, Leiter Gästebetreuung at Hotel Alpenblick, responded to this reviewResponded 1 June 2014

Dear Istbalo

thank you for choose the hotel alpenblick for your stay in bern and for the time you take to writing down your experience in our hotel.

Thank you very much for your honest feedback. We appreciate real statements, so it makes it easier for prospective guests finding a good value hotel in Bern.

Naturally we give the compliment to our colleagues in the hotel; it always raises a smile on the faces!

Best wishes

Annika Kobielak

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Reviewed 25 May 2014

The hotel was better suited to a backpacker or single person or businessman. The room and bath were so small, no place to turn around or put anything anywhere. The staff was very pleasant, the breakfast was excellent with cappichino and all sorts of very healthy "Fresh Fields" food. A little inconvenient location, a tram was necessary to get to town although they run every 6 minutes but are a 10 minute walk away. In our 70's we'll take a pass on this next time.

Room Tip: I would assume all the rooms are the same excepting perhaps the "family room". I couldn;t...
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  • Stayed: May 2014, travelled as a couple
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Thank pineapplehorse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcomehotelsCH, Leiter Gästebetreuung at Hotel Alpenblick, responded to this reviewResponded 1 June 2014

Dear pineapplehorse

First of all we would like to thank you very much for the time you have taken writing down your impressions.
It is vitally important to us, receiving honest feedback from our guests.
Furthermore, it is extremely helpful for prospective guests to choose a hotel in Bern.
As you may know, we are very sensibly to reviews, negatives as well as positives.

It is correct that our hotel is not dirct in the city center. Most of our guest prefer the silence around our hotel instead the noise from the city center. I'm sorry that we don't meet your expectations.

Kind regards
Annika Kobielak

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Reviewed 22 May 2014

This was our second stay here, and we'll be coming back. We find no fault with this place: service is excellent, the staff is really friendly and helpful. The food for breakfast and dinner is well-presented and tasty, and caters generously for vegetarians. Easy access to the city centre, but in a quieter area, so it's nice to return to a peaceful room at night.

Room Tip: We preferred our room in the newer part of the hotel to that in the older, because the bathroom was...
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  • Stayed: May 2014, travelled with family
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Thank Liz4712014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcomehotelsCH, Leiter Gästebetreuung at Hotel Alpenblick, responded to this reviewResponded 26 May 2014

Dear Liz4712014

First of all we would like to thank you very much for the time you have taken writing down your impressions.
Thank you again for choose the alpenblick for your stay in bern. We are delighted to hear that you enjoyed your stay at the Alpenblick. Thank you for your kind comments about our staff. I am pleased to share your positive feedback with all our team members and we are glad to hear that you enjoyed your time with us.

We look forward to welcoming you back with us again for another stay with us.

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Reviewed 16 May 2014

Good quality hotel. Nicely furnished, modern and clean. Friendly staff. Restaurant provided good breakfast and dinner options. Close to town. Can walk or use tram at end of street. All up a good choice for any length of stay.

Stayed: May 2014, travelled with family
Thank mgo70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcomehotelsCH, Leiter Gästebetreuung at Hotel Alpenblick, responded to this reviewResponded 20 May 2014

Dear mgo70, First of all we would like to thank you very much for choosing the hotel alpenblick and the time you have taken writing down your impressions. We are glad you liked the location and facilities of the Hotel. We look forward to welcoming you back when you are next in Bern. Kind regards Annika Kobielak

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Reviewed 23 April 2014 via mobile

Hotel Alpenblick was a great stay for Bern. It is located close to majority of the important landmarks in Bern. It is very close to the Rosegarten which has a great view over the city! The beds were comfortable. The restaurant is good. The hotel is clean and nice, located close to bus line 10 and tram 9 which will both take you to the main station! There is free wifi which is pretty good and the staff is very friendly and willing to accommodate. It's a great place.

Stayed: April 2014, travelled with friends
2  Thank katbrinegar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcomehotelsCH, Leiter Gästebetreuung at Hotel Alpenblick, responded to this reviewResponded 24 April 2014

Dear katbrinegar

Thank you for choose the hotel alpenblick for your stay an the time which you have taken to write such a nice comment.
We are open for any kind of feedback; but prefer, of course the positive comments we are getting from our guests.
I am pleased to share your positive feedback with all our team members and we are glad to hear that you enjoyed your time with us. It would be a pleasure to welcoming you again in our hotel.

Kind regards

Annika Kobielak

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Alpenblick

Address: Kasernenstrasse 29, Bern 3013, Switzerland
Phone Number:
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 30 Hotels in Bern
Price Range: £112 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Alpenblick 3*
Number of rooms: 48
Official Description (provided by the hotel):
This centrally located family-run hotel offers comfortable accommodations with free Internet access in Bern's quiet residential area, minutes from the center of town.The tram station is a short walk from the Alpenblick and has direct access to Bern's Train Station.You can relax in the hotel's indoor garden or on the charming terrace and enjoy culinary delights in the restaurant. The hotel also has a banquet hall. ... more   less 
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