Location is very near the Bern train station. When you alight from the train, don't go towards the station (ging down) but go up the escalator (opposite the ramp going down towards the station). When you go up the escalator go towards the main road, that road leads to Am.
Comfort - rooms are spacious and clean. Even if shared bathroom, it is still fine because the other guests of the B&B keep the bathroom clean. Breakfast is served and it is good to spend time with the guests too - good time for socializing with other people.
I think most important is - friendly staff. If I were to visit Bern again, I don't mind staying at this place. The only thing is there is no lift, so don't bring heavy bags.
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