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“Good experience”

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ibis budget Bern Expo
Ranked #24 of 30 Hotels in Bern
GreenLeadersGold level
Belgrade, Serbia
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good experience”
Reviewed 10 June 2013

We travelled to Bern on business, so since we only spent time to sleep in this hotel, it met our needs completely. First on coming to Bern's railway station we did not know that the street from which the tram No.9 was supposed to take us to the Guisenplatz, where the hotel is located, is closed due to some works. So, we had difficulty to find transportation to the hotel. Not many people actually spoke English. You can actually walk to the Zytgloge, it is only 10 minutes walk and take any tram there to the hotel. The best option is to buy a short trip ticket, which is valid for 30 minutes and is the cheapest.
Coming to the hotel, you need to know that there are three hotels located in one building. Ibis hotels are entered on the left (behind the building) and Novotel is located on the right. When you enter the Ibis hotel, the reception on the ground floor is that of the IBis premium hotel. For the Ibis budget reception you can take the lift to the first floor and there you can check/in. The rooms of Ibis budget are located on the 10th and 11th floors. The staff is quite friendly and will support you for all issues you might have. The breakfast is also served in the same place on the first floor. The food is quite plain, you can select only from several kinds of cheese, marmelade, some musli. Coffee, tea, milk and orange juice, so do not expect a great variety. For the price of 11 cHF for breakfast, this is really not much.
The room itself is very basic, but clean and well organised. Note that it does not have any hair dryer, so bring it with you. Also, no shower gel, just several soaps. There is no wardrobe in the room, just couple of hangers. Overall, it was a good experience, since we really did not spend much time in the room. The beds are comfy and the pillows OK. It is only 15 minutes walk away from the city centre, so even the location is good. I can recommend it fully, especially since for the Swiss standards it is cheap (we paid 109 CHF plus 11 CHF for the breakfast).

  • Stayed June 2013, travelled on business
    • Value
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Helpful?
1 Thank vaniakos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ETAPBERN, Manager at ibis budget Bern Expo, responded to this review, 18 June 2013
Dear customer,

thank you very much for your comment with all this information.
At our breakfast buffet we serve a variety of teas and coffee, fresh fruits, fruit salad, hot chocolate, ovomaltine, swiss cheese several sorts of bread and toast and many things more.
The consturction works in the city center will end mid of september, after then you can take the tram no. 9 directly from the station to our hotel.

We are pleased you had a nice stay and we hope to welcoming you again.
your team hotel ibis budget Bern
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615 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Hong Kong
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 May 2013

I have not stayed at an ibis budget hotel before, so wanted to give it a try. The room setting was a bit overly simplified, not enough spaces and hangers for clothes. However, the location was great as it is right in front of the Guisanplatz stop of Tramway No. 9. The hotel will be suitable for those on a budget.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Cecichow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ETAPBERN, Manager at ibis budget Bern Expo, responded to this review, 29 May 2013
dear customer,

thank you very much for taking the time to write this comment after your stay with us.

And we look forward to welcoming you again.

best regards
the team ibis budget Bern
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Copenhagen, Denmark
Level 6 Contributor
139 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 27 May 2013

This hotel offered basic facilities for a short stay. The rooms have been renovated and resemble a youth hostel in terms of the furniture and size. We paid an average of 90 CHF/night, which was cheap compared with other hotels in Bern.

Positive:
- Good value compared with the average prices in Bern
- Nice and helpful staff
- Comfortable bed and nice view from the 12th floor
- Close to a tram stop (tram number 9 gets to the city center/train station in about 10/15 min). Tip: buy a short trip ticket, they are valid for 30 min and are 2 CHF cheaper than regular tickets.
- Good breakfast but for an extra 11 CHF. The breakfast at the IBIS downstairs is a good option, it costs 14 CHF but there is much more variety.

Negative
- Very basic room, no safe, hairdryer, shampoo or coffee/tea making facilities. Only one towel per guest. The toilet is in a separate compartment but very inconvenient, the door does not go all the way to the floor and there isn't any air ventilation system in there.
- There is a bar at the ground floor that prepares snacks (very good value) but the service takes some time. When we had our meal at lunch time, the staff was cleaning the sitting area at the same time and we felt a bit uncomfortable.
- Far from most of the shops and restaurants, the tram is an option but keep in mind the ticket price.

Room Tip: Ask for a room with a view over the city centre of Bern.
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank sirx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ETAPBERN, Manager at ibis budget Bern Expo, responded to this review, 29 May 2013
dear customer,

thank you very much for your interesting comment after your stay with us.
The equipment of the rooms in our hotel are the same as in other ibis budgets all over the world.
All rooms have been completely renovated end of last year.
But, of course, you can ask for extra towels, our staff is pleased to help you to make your stay convenient and comfortable.

We do offer a large variety of food at our breakfast buffet.

Look forward to welcoming you again in Bern and in our hotel.

best regards
the team ibis budget Bern
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Athens, Greece
1 review
Reviewed 17 May 2013

*from center is 15 minutes away by the tram
*the tram station is in front of the hotel
*nice hotel, but the "budget" rooms are in the 10th, 11th, and 12th floor and it looks like the cabins of a ship (the smell)
*we needed an adaptor for 10 min. to dry my hair and the staff said "you can't rent an adaptor, only you can buy for 20 chf!!!!!!!!!!!"

  • Stayed May 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with Accorhotels.com

Helpful?
Thank gr_katia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ETAPBERN, Manager at ibis budget Bern Expo, responded to this review, 20 May 2013
Dear customer,

thank you very much for your comment including so many information.
We really do not rent adapters. But you can use the ones you buy here all over the world.

Best regards

team ibis budget Bern
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Bangkok, Thailand
1 review
Reviewed 26 April 2013

Should have a telephone to contact reception or housekeeping, soap provide is too small and thin.

Need a sign to indicate that we can also reach the IBIS BUDGET reception through the elevator, otherwise when walking through the entrance of the hotel, we though the stairs is the only way, and this is suffering especially with two suitcases.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank BKKBKK_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ETAPBERN, Manager at ibis budget Bern Expo, responded to this review, 27 April 2013
dear customer,

thank you very much for taking the time to send this comment to us after your stay.
Every comment does help to improve our service.

The equipment of the ibis budget hotel rooms does not include a telephone. But you can reach our reception 24/7 and we are there for helping you if you need extra things in your room, of course you can get additonal things as soap or towels.

And we are there for helping you if there are questions about the location where to find the elevator or other facilities. Don't hesitate to ask our staff.

Look forward to welcmoing you again
best regards from Bern

your team ibis budget Bern
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Harrisonburg, Virginia
Level 4 Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 April 2013

Tiny rooms, with separate shower, sink and toilet areas in the room. Let me clarify: There is no separate bathroom in the room. The toilet is behind a fake wood door that doesn't go all the way to the floor. So it's like going to the toilet behind a curtain in your bedroom. The shower and sink are totally in the bedroom. A fine setup if you're travelling alone. If not, everyone else in the room becomes fully aware of your bathroom routine.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank anngiemm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ETAPBERN, Manager at ibis budget Bern Expo, responded to this review, 27 April 2013
Dear customer,

thank you very much for your comment.

Our rooms are fully renovated end of last your with totally new equipment and new design: bed, table, TV, lights, even the bathroom area.
So we are sorry, you did not enjoy you stay with us.
But in spite of your experience, we hope to welccming you again in our hotel to convince you of the service we provide.
best regards
your team ibis budget Bern
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The Hague, The Netherlands
2 reviews
Reviewed 4 April 2013

good, only you must pay for the parking and it is located outside of bern. so you need to use tram to the city center. it is clean and the price is not bad. the service is good, the bathroom is also clean. everything is good only the location and the parking place is unsatisfied

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank m0zm0z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ETAPBERN, Manager at ibis budget Bern Expo, responded to this review, 5 April 2013
Dear customer,

thank you very muhc for your comment after your stay in our hotel.
You can take the tram directly to the city center and you are there in abour 8 minutes.
We are located at the Bern Expo and at 5 minutes walking distance to the Stade de Suisse.

Hoping to see you again soon in our hotel.
best regards

your Team Ibis budget Bern
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ibis budget Bern Expo

Property: ibis budget Bern Expo
Address: Guisanplatz 2-4, Bern 3014, Switzerland
Phone Number:
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Hotel Style:
Ranked #24 of 30 Hotels in Bern
Price Range (Based on Average Rates): £
Hotel Class:1 star — ibis budget Bern Expo 1*
Number of rooms: 102
Official Description (provided by the hotel):
The ibis budget Bern Expo is an economy hotel located opposite the BERNEXPO and is a short distance from the new Stade de Suisse football stadium and the National Equestrian Centre. The centre of the city is just 1.7 km from the hotel and the Bern-Belp International Airport is only 10 km away. The hotel has 102 comfortable rooms with air-cooling system, free Wi-Fi, pay parking and a restaurant nearby. Enjoy an economical stay on a weekend or during the week in Bern for two, with the family or in a group. ... more   less 
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