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“Mattress of rubber foam” 1 of 5 bubbles
Review of Krone Hotel-Restaurant

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Krone Hotel-Restaurant
Ranked #3 of 9 Hotels in Thun
Certificate of Excellence
Madrid
Level Contributor
92 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Mattress of rubber foam”
1 of 5 bubbles Reviewed 19 August 2014 via mobile

I cant understand who has qualified this hotel with four stars when any similar all around the world would have two.
Just the fact to have mattress of rubber foam could give you an idea of the rest. When we checked out and discussed this in reception they told us that we have been even lucky because we had a refurbished room!. Rooms are extremally little. Breakfast was very poor. In conclusion, bad experience.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank mistralksk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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131 reviews from our community

Traveller rating
    55
    49
    21
    4
    2
See reviews for
28
53
5
26
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
London
Level Contributor
264 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 bubbles Reviewed 17 August 2014

We enjoyed our stay here, the rooms were nicely refurbished, plenty of space, bed was comfy but bathroom was quite small. I liked having the refreshment station with good coffee near our room. However there was no air con and having to leave the window open proved to be quite noisy. Nevertheless I would stay here again. The reception staff were very good, providing information and generally being very helpful. Breakfast was OK but I would have liked to order an omelette or scrambled egg. The car park is small, so I would recommend reserving a space.
This hotel is in the centre of the town and the castle and river are very close by, it is a good base for this area.

  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Awaywegoagain22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
64 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 15 July 2014

Stayed here three nights as a homebase for touring the Bernese Oberland. Approximately a ten minute walk from Thun Bahnhof, this is very nicely located hotel in the central square near the restaurants on the river and attractions such as Thun Castle. Friendly and helpful front desk staff that makes the effort to help you maximize your time exploring the right areas that interest you. The rooms are OK, they are clean and orderly yet there is no air conditioning and no screens on the windows. This leads to nights where you have to leave the windows open and the room can get infested with bugs. Also, with the windows open, you are subjected to the nightlife and it can be a problem if you intend to awake early to trek around the area. The breakfast is a decent spread and the service is great. It is the right hotel from the town and a compromise if you prefer to stay in such an area versus the heavily tourist laden town of Interlaken.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Saiklo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 17 May 2014 via mobile

Some good and some negative points.
Good: centrally located, nice rooms, free coffee, water and fruits on the floors and located in the pretty old town of Thun
Negative: the coffee at breakfast was watery, small car park and accommodation fairly expensive

Stayed May 2014, travelled as a couple
Helpful?
Thank Christian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
71 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 24 March 2014

Stayed here for just 1 night, centrally located hotel with excellent staff who are very friendly and efficient. They gave us a pass to use for our stay which gives you free bus journeys. Room was very clean with nice large beds. Breakfast was excellent, despite us eating very late morning everything still was very fresh. I'm only giving it 3 out of 5 stars purely because of the price we paid, whilst I don't have anything negative to say I still don't think it was worth the £140 a night we paid. Reading the other reviews we got a room overlooking the square which doesn't sound like it was even the best room, so very expensive.

  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LondonRomey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 15 March 2014

Stayed 3 nights early March. Upgraded to room 201 at no charge, which was good. Nice view overlooking the river to the south. Do what you can to avoid the platz side of the hotel. Far more noise from church bells and late goers.

Staff very professional, very helpful, very friendly. No issues at all with front desk staff or housekeeping.

Rooms typically European clean. MUCH appreciated compared to staying in USA hotels which are completely filthy (yes, we're US citizens).

Sometimes you must ask and ye shall receive. when we ran out of drinking water, we simply asked the housekeeper for more. We did the same with towels because we simply won't sit on a hotel room chair in our underclothes without a clean towel put down first. No problem!

The restaurant food was pretty good, breakfast also fine. Problem is that there's a smoking lounge attached to the non-smoking restaurant. Whenever the waitress took food into that room, smoke poured into the non-smoking restaurant. Quite unpleasant for us reformed non-smokers (the worst kind!). Can't wait till Europe figures out that smoking costs money, stinks up and burns holes in your clothing, and makes you no fun to kiss!

We would definitely recommend the Krone, but be sure to be on the river side and even ask for room 201 or a similar size/location room.

Room Tip: We would definitely recommend the Krone, but be sure to be on the river side and even ask for room 2...
See more room tips
  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 7 March 2014

Stayed 3 nights but amenities were not replenished. A complimentary bottle of water for the first night but not for the other 2 nights.
Had I stayed for a night, I would have received a bottle. Why not for the other 2 nights?
A small bottle of hand/body lotion for 2 adult persons was almost empty after the 1st day.
It was not replenished nor refilled.
Breakfast was above average...
Some rooms were larger than the others although they were charged the same price... and they charge for the garage.
On a good note, the Personnel were friendly and helpful. Rooms were refurbished and looked neat and clean. The overall appearance of the hotel is neat.

Room Tip: Rooms facing the inner courtyard are small and have no view. Ask for rooms facing either the river...
See more room tips
  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank QIKINT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Krone Hotel-Restaurant

Property: Krone Hotel-Restaurant
Address: Obere Hauptgasse 2 | Rathausplatz, Thun 3600, Switzerland
Region: Switzerland > Canton of Bern > Thun
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #3 of 9 Hotels in Thun
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Krone Hotel-Restaurant 4*
Number of rooms: 31
Official Description (provided by the hotel):
A hotel with a long history and tradition. It extends a warm welcome with cheerful rooms, natural hospitality and an extensive choice in its two restaurants, lounge and sunny-side terrace next to the Aare river. ... more   less 
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Also Known As:
Krone Hotel Thun

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