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“Business trip”
Review of Hotel Dufour

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Hotel Dufour
Ranked #8 of 11 Hotels in Biel
Reviewed 20 February 2014

Tired hotel, however the staff were nice and friendly, the room was OK but starting to look shabby. It was clean and had all of the facilities you need.They were redecorating the 3rd floor so maybe they are doing the whole hotel.
The restaurant is Indian, great if you like Indian, which I do, but not so good if your in a meeting the next day as the rooms tend to smell of indian spices as well.

There is no parking at the hotel, there's a small pay and display across the road which is free after 7pm and before 8am, otherwise you have to pay. There are a number of pay car parks around but the hotel has no agreement with these so no discounts.

  • Stayed: February 2014, travelled on business
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Thank angNpete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 14 of 35 reviews

Reviewed 3 September 2012

good position, the staff was kind, very good breakfast at the hotel restaurant (an indian restaurant), clean and silent room. The bathroom is really too old...
I appreciate the complimentary bottle of water in the room and the breakfast.

  • Stayed: September 2012, travelled on business
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1  Thank genny1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2009

Worst hotel ever. Avoid if you can. Honestly I have been an avid traveller for years and never fussy about where to put my feet up for a night. I have travel to Asia, Far East, US, Middle East and throughout Europe and this has been the worse ever three star hotel. No mini bar or even drinking water in the room. They even charged me 4 Swiss Franc when I asked for hot water to make some baby formula for our little baby. Place smell mouldy and have not been renovated (or do with some serious cleaning) since the 1960s. When I booked they quoted 100 franc for double room. They then demanded extra 60 franc a night because I have a baby with me even though I never requested a baby cot. See for yourself if you don't believe me. Just walk into the reception and take a deep breath and I guarantee you will feel nauseated already. The room smells mixture of mould, cockroach and curry (Indian restaurant on the ground flooor). Bathroom has no fan to vent out moist. I have rashes after sleeping on their suspicious looking bed sheet. Avoid if you can for your health sake. No parking is available, and they tried to hide the fact that there is no parking available when I booked. Car park outside the hotel is 2 franc an hour and maximum parking time is two hour (central area). Park and display ticket required 8am to 6pm, 6 days a week, so go figure if its is worth it for you and if you like walking to the parking meter every 2 hours.

Stayed: December 2009, travelled with family
1  Thank bklim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurbachan S, Inhaber at Hotel Dufour, responded to this reviewResponded 17 August 2013

Dear Sir,
First of all we are realy sorry fort this late answer. We apologize for the inconvenience at our Hotel and asure you that since your visit we changed alot, the staff has changed almost completely and our Hotel is being renovated from december 2013. We are trying our best to stand to the expectations of all of our visitors.
We thank you for your comments, because it helps us to see what we are doing wrong.

Sincerely yours

Hotel Dufour

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
An Agoda Traveller
Reviewed 30 September 2009

  • Stayed: September 2009
    • Value
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Thank An Agoda Traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 2 weeks ago via mobile
Google Translation

Stayed: December 2017, travelled on business
Thank Orlando_nil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2017
Google Translation

Room Tip: Wenn irgend möglich ein Zimmer nach hinten (nicht sicher ob verfügbar)
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  • Stayed: August 2017, travelled as a couple
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Thank Anita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2017
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Room Tip: Os quartos virados para o rio têm melhor vista ( se o ruído da água não incomodar)
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  • Stayed: June 2017, travelled with friends
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Thank JoseLeitao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Dufour

Address: General-Dufour-Strasse 31, Biel 2502, Switzerland
Region: Switzerland > Canton of Bern > Biel
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 11 Hotels in Biel
Price Range: £94 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Dufour 3*
Number of rooms: 29
Reservation Options:
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