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“valuables stolen & no hotel assistance”

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Appart'Hotel Residence Dizerens
Geneva, Switzerland
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“valuables stolen & no hotel assistance”
Reviewed 31 August 2010

used to book colleagues into this as temporary accomodation but can no longer recommend. 1 day after arrival room was broken into (no signs, so thief likely to have had keys), locked luggage was cut open and valuables stolen. With no permanent reception (and even receptionist absent during office hours) any follow up was difficult. Probably standard procedure, hotel is denying any responsibility, but given nobody on duty, no CCTV, and fact that thief must have had access to room I would at least expect the hotel to take action to investigate.

  • Stayed August 2010, travelled on business
    • Service
Helpful?
9 Thank Goldfisch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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59 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Geneva, Switzerland
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 19 July 2010

This is the worst day of your vacation! apartments are really small and very old. Squeaky wooden flooring. Old furniture. The only good thing about this hotel is the location! Terribly expensive! there are more better room/Hotels in Geneva. but this one is a mistake!

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lotiskie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Geneva hotels

DownEast
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 June 2010

Unexpectedly without a room, this 'residence hotel' was found close to Hospital, near pubic transportation, within a walk of old city. The room was clean, nice wood floors, plasma TV. Clean, tiled bathroom. Small kitchenette with all necessities. Good wi-fi at 10chf/day. Weekly room cleaning. My room on first floor had windows over pedestrian street, quiet as far as vehicles, but with several restaurants along the way. With sound-proofing windows closed, the room was quiet enough for sleep however. I found the room entirely acceptable for my situation.

  • Stayed June 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jbAcadia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level 6 Contributor
118 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 5 April 2009

I was moving to Geneva with my girlfriend and we needed a place to stay for a few weeks. The only two good things about this place is:

The price: 150CHF a night if you are staying for a few weeks is cheap in Geneva (for a 1 bedroom with a little kitchen and bathroom).

The location: Pretty good part of town near a Tram line.

That's about it. The staff is only there during the day and their English is so-so. The rooms kind of smell, the furniture is old and was cheap and poor quality.

The floors are some kind of rope-carpet that I have never seen before. Yes, I said rope-carpet. Very uncomfortable. The beds are terrible and the "wifi" they said they have isn't available in every room.

A friend was staying there too and her first night the guy in the apartment next to her was vomitting for hours and the entire floor stunk.

I would not stay here again unless I had to. This might be a good place if you are a student or travelling on the cheap. If you are looking for a normal night's rest, find another place. We stayed one night and bailed. We then stayed at Hotel Longemalle and had a fantastic experience.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank JMfromTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Appart'Hotel Residence Dizerens

Property: Appart'Hotel Residence Dizerens
Address: rue Dizerens 7a, Geneva 1205, Switzerland
Region: Switzerland > Canton of Geneva > Geneva
Hotel Style:
Ranked #9 of 10 Speciality Lodging in Geneva
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Appart'Hotel Residence Dizerens 3*
Number of rooms: 33
Official Description (provided by the hotel):
The Appart'Hotel Residence Dizerens offers comfortable accommodations in the heart of Geneva.Our residence is the perfect solution for an affordable extended stay in GenevaLocated in n a quiet pedestrian street, we offer you comfort and conviviality.Our studios are furnished with simplicity and good taste, with a fully equipped kitchenette, Internet access, cable TV with DVD player,telephone access, iron and iron board, hair dryer etc. ... more   less 
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