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All reviews old town luxury boutique hotel fondue pierre cathedral star level perfect location comfortable bed spent nights checking out hotel is located switzerland
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Reviewed 7 June 2014

Our first time in Geneva, we loved staying in the older part of town. Hotel Les Amures was the perfect place to start a 2 week vacation. The room was large and comfortable and the staff was very helpful. We would definitely stay here again.

Date of stay: May 2014
Trip type: Travelled as a couple
1  Thank Renee D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
mpater, Directeur général at Hotel Les Armures, responded to this reviewResponded 17 June 2014

Dear Madam, Dear Sir,

Thank you for taking the time to give us such a nice review.

I am so pleased you enjoyed your stay with us and that our team provided you with an excellent experience for your first time in Geneva.

I look forward to welcoming you again at “Les Armures”, I remain,

Yours faithfully

Michel Paternotte

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

We have spent plenty of money at upscale hotels around the world in our travels but we did not feel that the rates here were justified. The location in Old Town was great. The hotel had an interesting, well documented history. The room was lovely - but quite small. We were charged an additional 40CHF per nite for parking our car. Breakfast was not included. The front desk was impersonal. Maybe they just like to cater to the famous people who stay there (as some of their written notes and photos were displayed in the elevator).

Date of stay: May 2014
Trip type: Travelled as a couple
1  Thank BandJR
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
mpater, Directeur général at Hotel Les Armures, responded to this reviewResponded 6 June 2014

Dear Madam, Dear Sir,

Thank you very much for your review of your recent stay with us at “Les Armures” hotel.

I am delighted that you enjoyed the location in the old town of Geneva and the history of our 17th Century house.

Undeniably, the prices are quite high in Geneva; this is due essentially to the unfavorable exchange rate with the Swiss franc. The old city of Geneva is principally a pedestrian district; the fact to park here is a service unfortunately a little expensive.

Thank you again for all of your comments and constructive feedback, it really helps us to maintain our standards and focus on areas that we need to improve.

I do hope that we will be able to welcome you back to the hotel and indulge you in a truly memorable stay which will be the true “Les Armures” experience.

With warmest wishes,

Michel Paternotte

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

The location of this hotel is wonderful if you want easy access to the old town and city centre. It doesn't have lake views but that wasn't what we were after.

The service was consistently lovely. No problem at all when we arrived at 1am after a delayed flight from Heathrow. The room was always wonderfully cleaned while we were out - we were very happy.

The room was a mix of original features and modern touches which was very nice. Slightly strange breakfast bar style table in our room but not unpleasant. Lovely to have a window that looked out onto the street and a window sill big enough to sit on to enjoy it.

The only reason I am not giving this 5 stars is the price. It IS expensive but so is Geneva. It also doesn't have the facilities that the luxury hotels on the lake have like a gym or spa but if you're after a beautiful room in the old town then this is perfect and I would definitely recommend it and definitely would stay again.

Date of stay: May 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank taylor1982
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
mpater, Directeur général at Hotel Les Armures, responded to this reviewResponded 6 June 2014

Dear Madam, Dear Sir,

We are happy to read that you enjoyed your recent stay at “Les Armures”.

It is nice to see that you both loved the decor and the location in the Old City of Geneva. Also, we pass on your kind words to our hotel staff.

We look forward to welcoming you back on your future visit in Geneva.

With our best regards,

Michel Paternotte

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Reviewed 7 May 2014

We stayed for one night very beginning of May. We were upgraded to a junior suite which was really nice with much place. Beds are very comfortable, wifi is excellent.
Our feeling was that the public spaces in the hotel should be upgraded to the same level as the rooms. The corridors, the lobby and the other rooms downstairs are not up to what you can except for the stars and the price of the hotel.
Service is good but not very good. They may need a few more people so that clients do not have to wait too long when they ask for something.
If we had not been upgraded I would certainly have thought the price was slightly too high.

Date of stay: May 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank KUSNACHT
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
mpater, Directeur général at Hotel Les Armures, responded to this reviewResponded 15 May 2014

Dear Madam, Dear Sir,

We are happy to read your comments regarding your very recent stay with us at “Les Armures” and would like to thank you for having taken the time to share your experience via Tripadvisor.
We are delighted that you enjoyed your stay in one of our Junior Suite.
Regarding your little disappointments, we will carefully study your remarks to maintain the high standards of service expected.
We look forward to welcome you again to "Les Armures".

With our best regards,

Michel Paternotte

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Reviewed 26 January 2014

Next time we plan to stay LONGER. We flew all the way from Los Angeles via London to Geneva in one day and took public transportation to Old Town then walked up to the hotel. We were exhausted, but as soon as we walked through the door we were so warmly greeted.

After receiving a generous complimentary upgrade for our two-night stay, we slept day one away! Hands-down that was the most comfortable bed we've EVER slept in and we do quite a bit of traveling. From the best pillows on earth to the bedding and the tranquil feeling of our junior suite, we felt we'd died and gone to Heaven!

Our junior suite had a living room area, open beam ceilings, beautifully decorated, a dressing room, fluffily bath robes, slippers, and the bathroom was marvelous! What a superb tub! I always love my tub and shower separate so it was perfect. Also, fluffiest bath towels EVER!

We are very eager to return!

Date of stay: December 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank apriloppegard
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
mpater, Directeur général at Hotel Les Armures, responded to this reviewResponded 5 February 2014

Dear Madam, Dear Sir,

Thank you for taking the time to post such kind words following your stay at “Les Armures”.

We are very pleased that you liked the bedroom, the decor, the comfortable bed and “the best pillows on earth”… We are very dedicated to making our guests feel at home and we are thrilled that you felt we could not do enough for you.

We hope to have the pleasure of welcoming you again very soon.

Sincerely yours.

Michel Paternotte

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