This was my second visit to Geneva in a year. Wonderful city. I love it, unfortunately work only seldomly requires my presence there. I went for the safe bet, which is of course the Four Seasons Des Bergues. I received exactly the type of room I had requested (6th floor contemporary). Interestingly the hotels new SPA / Pool refurbishment was amongst the best refurbs I have seen in a classic building for a very very long time.
Service as a whole, was sharp, precise and professional. Perhaps not as touristy as FS:FLO or FS:GV, but very professional. Very swiss, really. The food was considerably better than last time. I suspect I was just unlucky last time as the staff were the same.
The contemporary rooms are extremely cosy and comfortable. Some of the furniture I could recognize from FS:LON, which is not a bad thing. The size of the suite was great, not too big and impersonal, but still spacious. Cleaning and upkeep was excellent.
I did have a couple of small issues - nothing that should keep anyone from visiting, but while gushing reviews are probably appreciated, hotels can only improve and surpass expectations if you give them all the details. Two mornings my newspaper never showed up - and upon calling for one (during breakfast) it took two hours to materialise. The hotel was extremely busy, and three(!) times I experienced room service to be busy, so I was routed to reception (which didn't clearly indicate that it was rerouted in english) which resulted in some confusion. I also experienced a breakfast where quality was unacceptable (this was rectified without a fuss) and a delayed in room delivery where a simple food order took almost twice the time usually required (1 hr). I think these issues were due to the hotel being full, as well as a major event going on. In all honesty, those are all first world problems, and hardly worth being worried about.
- Official Description (provided by the hotel):
- Distinguished continental hotel with antiques, located 500 meters from Cornavin train station & 4.5 km from Geneva-Cointrin Arpt. ... more less
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- Also Known As:
- 4 Seasons Hotel Des Bergues Geneva
- Four Seasons Geneva
- Geneva Four Seasons