I believe I have experienced the very best in terms of service at the four seasons. I honestly can't imagine anything to be as special as this for the rest of my life.
While exotic food, lavish rooms and fancy amenities can be found in other hotels, what's sets these guys apart is their professional yet friendly interactions with guests. Personalised service seems to be their mantra. I was baffled at how everyone from the door man to the waitress at breakfast knew and addressed me by name. Even when shifts changed and there were new staff on duty, it was as if they studied guests profiles before they reported to duty. They not only knew my name but also knew when I was due to check out and my preference at breakfast too.
The attentiveness of the concierge is mind blowing. Their suggestions for tours and dinning options were amazing.
It seemed almost unreal and I feel blessed to have experienced service and genuine care from the team. Coming from a service related background I consider the four seasons team my 'gurus'. I have learnt so much from interacting with them during my stay.
A wonderful, motivated bunch who are so committed, focused and determined to ensure every guest feels so special. They make it look so easy, yet we all know it takes a lot more to perform at such a consistently high level throughout their shift. Kudos to the team and to the management who know to train and keep them so motivated and happy!
I believe everyone should experience the service at the four season des bergues at least once in their lifetime....then
they would have truly lived!
Ms. Joy Pinto.
Dubai- United Arab Emirates.
- Official Description (provided by the hotel):
- Distinguished continental hotel with antiques, located 500 meters from Cornavin train station & 4.5 km from Geneva-Cointrin Arpt. ... more less
- Reservation Options:
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- Also Known As:
- 4 Seasons Hotel Des Bergues Geneva
- Four Seasons Geneva
- Geneva Four Seasons