I visited this hotel several times before, and every time I enjoyed every thing, starting from reception, dinner, room accommodation, breakfast, and checking out services. I stayed every time for business trip, so stayed only a single night or a few, nevertheless, still this is one of my favorite hotels of the world.
This time, there was one more great surprise. I noted a slight negative comment about my experience at a restaurant in a survey, and on the following day, I received an e-mail from GM, and he assured me by remedial measures he was taking. His note was very sincere, and full of personal touch, which impressed me very much.
I was convinced that quality service, consistent attentiveness and responsiveness are the culture of this hotel. I can recommend this hotel to anyone whom I know. Visiting most of the top hotels in main cities in the world, I assure you this is definitely one of the very best!!More
- Free Wifi
- Breakfast included