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“Good, not great”

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Grand Hotel Kempinski Geneva
Ranked #21 of 109 Hotels in Geneva
Certificate of Excellence
Reviewed 27 November 2013 via mobile

I spent one night here on a business trip. The rooms are a good size and well maintained. The reception area is quite large and a bit bare and with shops. The breakfast was spoiled by the restaurant being full of a very large and noisy tourist group with meant that any guest looking for some peace had to sit outside the restaurant in an unappealing seating area.

Stayed: November 2013, travelled on business
Thank David011158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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408 - 414 of 988 reviews

Reviewed 15 November 2013

We've been coming here since our children were very young more than thirty years ago and now they have children of their own and still our first place of choice for vacation because of the ultimate kind care and attention of the friendly staff whom a lot of them we knew for a long time. The reception manager who goes out of his way to accommodate our needs even the small details which makes him stand out as a genuine professional person who does things only the best for the comfort of the clients.
We lived all the changes of the hotel since it was called Noga Hilton then and we just love staying here again and again. The hotel has the most prestigious location in Geneva, so close to down town that can be accessed by boat or just walking. Best lake views, many restaurant choices and a very nice total renovated spa. The fact that it is only few steps walking of everything makes it the best especially for families with children. I would rank it as number one in Geneva with best staff service.

Room Tip: Rooms with lakeview.
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  • Stayed: November 2013, travelled with family
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Thank sal1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2013

I am very fortunate to stay here regularly with business. I've been a guest here for many years and have never been disappointed.
The beds are to DIE for. I very much look forward to getting some sleep here! They now have 4 English channels which is a superb plus when you're on the road.
A big thank you especially to Viktor on the Concierge desk who is fantastic at his job, also to the lovely lady in Red!

  • Stayed: November 2013, travelled on business
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Thank vanessa c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

Excellent service, excellent location, and excellent restaurants. The buffet breakfast is one of the best i've ever had at 5 star hotels! Everything is immaculate, super fresh, and delish and comes with a side of beautiful Geneva lake! I mentioned to the receptionist that i was looking for a geneva soccer team jersey but had no time to go looking for it, and they kindly arranged their driver to go buy it for me and deliver within couple of hours. That extra mile they take for an excellent service puts a smile on your face!

  • Stayed: December 2012, travelled on business
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Thank TravelNotes15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2013

Excellent Hotel wit a great swimming pool
The room is wide, the bed is very comfortable, the furniture is in a very good condition and the the hotel is very clean , the staff is very efficient and very pleasant - and the location is excellent - Highly recommend

Stayed: October 2013, travelled as a couple
Thank Omar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2013

This is one of the famous hotels in Geneva. It has an excellent location and services. Restaurants are the best. Good for business good for vacation. Rates are for sure at the highest side. I was there in business trip paid by my company, so who cares. Interior decoration is in the very modern type. The club in the sub-ground floor is the best in town. It is luxury but not royal. I stayed in a small suite then moved to the top floor in a big room with a balcony on my request.

Room Tip: Top floor has a balcony but might not be facing lake
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  • Stayed: May 2013, travelled on business
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Thank Andijani_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2013

Having lived in Geneva for a number of years and having enjoyed many dinners and drinks at the Kempinski it seemed like the obvious choice for a visit back to our old hometown!

We weren't disappointed. We had a lovely room with plenty of space for 2 adults, our 20 month old, his pushchair, suitcases etc, etc! The bed was very comfortable, the bathroom was as luxurious as you would expect from such a hotel and we had a lovely stay.

The restaurant and bar on Floor 2 are as great as they have always been with tasty, fresh food and very accommodating staff.

I like the location on the Paquis side of the lake as the views over the Jet d'Eau towards Mont Blanc are wonderful. It's very easy to take a water taxi over to the shopping district although Geneva is a perfect city to explore on foot.

Absolutely cannot wait to return over the ski season!

  • Stayed: August 2013, travelled with family
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Thank Gemma H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Kempinski Geneva

Address: 19, Quai du Mont - Blanc, Geneva 1201, Switzerland (Formerly Le Palace Hilton Geneva)
Phone Number:
Region: Switzerland > Canton of Geneva > Geneva
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #21 of 109 Hotels in Geneva
Price Range: £277 - £494 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Kempinski Geneva 5*
Number of rooms: 412
Official Description (provided by the hotel):
Welcome to Geneva! Home to numerous international organizations, Geneva has been referred to as one of the world's best cities to live in. By bicycle or on foot, visit an awe-inspiring cathedral, the UN and Red Cross Head-quarters, swim in the famous Lake Geneva or simply marvel at the Jet d'Eau, the iconic water fountain that soars above the skyline. Majestically situated on the shores of Lake Geneva, The Grand Hotel Kempinski is both a perfect leisure and a business destination located in the heart of Switzerland's most cosmopolitan city. ... more   less 
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