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“superb lakefront hospitality” 5 of 5 bubbles
Review of Grand Hotel Kempinski Geneva

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Grand Hotel Kempinski Geneva
Ranked #23 of 106 Hotels in Geneva
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
73 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“superb lakefront hospitality”
5 of 5 bubbles Reviewed 1 December 2013 via mobile

this hotel is a favorite among Geneva's elite travellers howeer the staff treat all guests as VIPs. the bar on leel two is a favorite for fun drinks. the hotel is only ten minutes walking to the city centre and old town. a great hotel

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jrankw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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839 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (132)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 November 2013 via mobile

Room was large and well maintained. Breakfast restaurant was quite good. Service in general throughout the hotel was excellent. Open air bar on deck was fun. Pool area was very nice and the view of the lake and fountain was outstanding. I would definitely stay here again.

Stayed May 2013, travelled as a couple
Helpful?
Thank Wsmithjrca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 28 November 2013

Had an excellent two nights’ stay at the Kempinski the other week.

Although the room was nothing special (to my surprise, no coffee making facilities in the room!), everything else was certainly top notch. The service was extremely friendly and professional, from doormen and concierge to room service and bar/restaurants.

The pool area was very nice and clean, although there could have been some nice relaxing background music.

The hotel breakfast was truly one of the very best I have every enjoyed – so fresh and tasty! Last but not least, the location is simply superb.

Can definitely recommend the Kempinski, and am already looking forward to returning to this wonderful hotel!

Stayed November 2013, travelled on business
Helpful?
Thank Lena-C-K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
332 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 bubbles Reviewed 27 November 2013 via mobile

I spent one night here on a business trip. The rooms are a good size and well maintained. The reception area is quite large and a bit bare and with shops. The breakfast was spoiled by the restaurant being full of a very large and noisy tourist group with meant that any guest looking for some peace had to sit outside the restaurant in an unappealing seating area.

Stayed November 2013, travelled on business
Helpful?
Thank David011158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
usa
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 15 November 2013

We've been coming here since our children were very young more than thirty years ago and now they have children of their own and still our first place of choice for vacation because of the ultimate kind care and attention of the friendly staff whom a lot of them we knew for a long time. The reception manager who goes out of his way to accommodate our needs even the small details which makes him stand out as a genuine professional person who does things only the best for the comfort of the clients.
We lived all the changes of the hotel since it was called Noga Hilton then and we just love staying here again and again. The hotel has the most prestigious location in Geneva, so close to down town that can be accessed by boat or just walking. Best lake views, many restaurant choices and a very nice total renovated spa. The fact that it is only few steps walking of everything makes it the best especially for families with children. I would rank it as number one in Geneva with best staff service.

Room Tip: Rooms with lakeview.
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  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sal1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 13 November 2013

I am very fortunate to stay here regularly with business. I've been a guest here for many years and have never been disappointed.
The beds are to DIE for. I very much look forward to getting some sleep here! They now have 4 English channels which is a superb plus when you're on the road.
A big thank you especially to Viktor on the Concierge desk who is fantastic at his job, also to the lovely lady in Red!

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank vanessa c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
121 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 11 November 2013

Excellent service, excellent location, and excellent restaurants. The buffet breakfast is one of the best i've ever had at 5 star hotels! Everything is immaculate, super fresh, and delish and comes with a side of beautiful Geneva lake! I mentioned to the receptionist that i was looking for a geneva soccer team jersey but had no time to go looking for it, and they kindly arranged their driver to go buy it for me and deliver within couple of hours. That extra mile they take for an excellent service puts a smile on your face!

  • Stayed December 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TravelNotes15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Kempinski Geneva

Property: Grand Hotel Kempinski Geneva
Address: 19, Quai du Mont - Blanc, Geneva 1211, Switzerland (Formerly Le Palace Hilton Geneva)
Phone Number:
Region: Switzerland > Canton of Geneva > Geneva
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 106 Hotels in Geneva
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Grand Hotel Kempinski Geneva 5*
Number of rooms: 412
Official Description (provided by the hotel):
Welcome to Geneva! Home to numerous international organizations, Geneva has been referred to as one of the world's best cities to live in. By bicycle or on foot, visit an awe-inspiring cathedral, the UN and Red Cross Head-quarters, swim in the famous Lake Geneva or simply marvel at the Jet d'Eau, the iconic water fountain that soars above the skyline. Majestically situated on the shores of Lake Geneva, The Grand Hotel Kempinski is both a perfect leisure and a business destination located in the heart of Switzerland's most cosmopolitan city. ... more   less 
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