The location of the hotel is very good - close to old town and also close to shopping district. The area feels very safe at night and using the trams/buses are very straight forward. The free transport card given for Geneva is a real bonus. This can even be used on the yellow boats that cross the Lake.
The hotel itself is very stylish looking on the surface - however lack of space is an issue in the restaurant attached to the hotel. The tables and chairs are uncomfortable and you feel squashed in. There is a small glass lift which holds only 2/3 people. Room was on 4th floor and was kitted out with everything you would expect. No tea and coffee facilities provided - but available on request from Reception. Bathroom really let room down - it was very small with no bath and ceiling was stained with mould/water stain marks. Otherwise everything else was very clean. The main problem with the room was the lack of proper airconditioning. It was cold outside yet this hotel was like a sauna - even with windows open there was lack of air flow. The airconditioning unit is right by window and didn't do much to reduce temperature. It didn't help that chamber maid kept turning it off and closing up all windows! Bathrobes and slippers are on offer along with turn down service which was nice.
Other negative point was the attitude of staff on duty in restaurant at breakfast. They were unfriendly bordering on being rude. You felt that you were trepassing on their property! They were more interested in looking after paying customers from the street bringing them fresh coffee while as hotel guest you had to use a self service machine. Choice of food was very limited - the range of cheese was worst I've seen in any hotel. The hot selection was even worse - horrible overcooked sausages and dried out scrambled eggs.
Hotels in Geneva are on the whole expensive - so you don't feel you are getting value for your money. I would stay here again as the location was very good. The reception staff too were friendly and helpful. If you stay here don't expect too much! Free internet is also bonus. Hotel does seem to be updating some rooms and replacing carpets etc on lower floor rooms.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Odigeo, Hotel.de, Ebookers and HRS so you can book your Tiffany Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.