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“Very tired”

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Sagitta Swiss Quality Hotel
Ranked #53 of 105 Hotels in Geneva
Melbourne, Australia
Level Contributor
144 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Very tired”
Reviewed 16 November 2013

We have just stayed for two nights in this very tired and extremely dated hotel. There is a strange smell when you walk in and you're immediately hit with the old and dated decor. I wanted to leave straight away, however my husband insisted that we stay. The carpet needs updating, the furniture is old stained, dusty and pretty gross. The bathroom has had a partial update and is alright, however it takes many attempts to flush the toilet. The breakfast was pretty good and the overall service by all of the staff is very good. The pillows are not the best however just ask for more. I would spend more money and be comfortable. I would not recommend this hotel. It is really quiet disgusting!

Room Tip: Ask for a room that does not face the back lane way as it is very noisy late at night.
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank katiegirl167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSagitta, Directeur général at Sagitta Swiss Quality Hotel, responded to this review, 25 November 2013
Dear Madam,
We thank you for your stay in our Hotel in August and your commentary which will help us to improve our rooms in the future.
As you noted it, our bathrooms has already a new look and we will continue the rénovations during the coming years.
We hope to welcome you and your husband again in the Sagitta at the time of your coming visit of our City.
Sincerely yours
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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163 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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  • Russian first
  • Spanish first
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English first
Long Valley, New Jersey
Level Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 November 2013

We were here for a week and the staff was very helpful. We went for the cheapest rate, which was two twin beds. We had to ask for new linens on one of them and extra pillows but they responded right away. We were able to put the two beds together which was nice. The room furnishings were very dated and worn, and could have used a good dusting/wipe down. The bathroom and kitchen area were clean. We were on the top floor and had a balcony which was nice, except the windows & doors were very drafty and we could smell cigarette smoke from the neighboring rooms. It would also have been helpful if they had told us about the "outside" window blinds upon check-in - we woke up the first few mornings to a too bright room before we figured out they could be closed. The breakfast was good. Geneva is VERY expensive, and we did a lot of day trips, so we weren't spending much time at the hotel and were glad we didn't spend more on it.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cindy586
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSagitta, Directeur général at Sagitta Swiss Quality Hotel, responded to this review, 25 November 2013
Dear Madam,
We thank you very much for your long stay in the Sagitta and your commentary which will help us to improve our service and Equipment in the future.
We hope to welcome you again in the Sagitta at the time of your coming stay in our City.
Sincerely yours
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bognor Regis, United Kingdom
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 6 November 2013

Well, it was fine I guess. Room large, separate room for adults, two kids slept in lounge area, and a small kitchen too. BUT no kettle and no tea bags, coffee etc. we were only there for one night so not really a problem. All clean. A bit dated but no real concerns. Good location and the cheapest we could find in Geneva! Got free tickets for bus travel which was a nice touch even though we didn't use them! Breakfast a bit disappointing. Tinned fruit salad, eggs you had to boil yourself, toaster that kept burning the toast...and only one so had to wait for other guests. Pain au chocolat and croissants cold. Coffee was good though! So....OK but not great.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alibaba303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSagitta, Directeur général at Sagitta Swiss Quality Hotel, responded to this review, 8 November 2013
Dear Guest,
We thank you for your stay in our hotel and your commentary which will help us to improve our service in the future. For your information, all our apartments are now equipped with a Nespresso coffee machine with free coffee and tea bags.
It will be a pleasure for us to welcome you and your familly again in the Sagitta at the time of your coming visit of our City.
Sincerely yours
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 17 October 2013

Let me start by saying Geneva is expensive. Food especially. This hotel was okay, but warm as their air conditioning had been turned off for the season. We tried to keep the windows open, but the noise from below (we were facing front which is kind of an alley) kept us awake. The staff was helpful and friendly, able to recommend restaurants, etc. Breakfast was average. Parking was 20 swiss francs a day.

Room Tip: Try and face away from the front of the hotel.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EastwestUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSagitta, Directeur général at Sagitta Swiss Quality Hotel, responded to this review, 29 October 2013
Dear Guest,
Many thanks for your stay in the Sagitta and your commentary which will help us to improve our service in the future.
We are really sorry that the air condition system was already turn over to the heating system but we will do our best to find a better solution for the transsitinal season.
It will be a pleasure for us to welcome you again in the Sagitta at the time of your coming stay in Geneva.
Sincerely yours
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 September 2013

Very large well appointed room and bathroom but beds could have been wider.
Parking right in front of hotel entrance. Situated about 750 metres from the English Garden on Lake Leman not far from the Old Town, shopping and restaurants.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hanyky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSagitta, Directeur général at Sagitta Swiss Quality Hotel, responded to this review, 7 November 2013
Dear Sir,
many thanks for your stay in our Hotel and your commentary which will help us to improve our service in the future.
For your next reservation, please mention us that you prefer a room with a large bed and we will reserve this kind of room for you.
It will be a pleasure for us to welcome you again in the Sagitta at the time of your coming stay in Geneva.
Sincerely yours
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bloomfield Hills, Michigan
Level Contributor
185 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 16 September 2013

Geneva is a very expensive place to stay. We used booking.com and paid 229.10 CHF. We had our 15 year old son with us who shared a queen bed. It was very expensive to add a roll away bed (like $60.00). The location is excellent, the room was extremely large and very clean. The bathroom was clean and sufficient with a tub, toitlet and sink. The continental breakfast was just fine, I don't recall it being anything special but good enough. I think because so many diplomats and bankers visit Geneva, it jacks up the hotel price because these people do not pay for their rooms. I would stay there again.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LEllen12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSagitta, Directeur général at Sagitta Swiss Quality Hotel, responded to this review, 7 November 2013
Dear Madam,
We thank you very much for your stay in the Sagitta and your commentary which will help us to improve our service in the future.
As you don't have all our possibilities via Booking, We suggest you to contact directly our hotel so that we can make you a good 3-bedded-room arrangment at the time of your coming stay in Geneva
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sydney
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 September 2013

We were very happy with our one night stay. The hotel is in a great location and you are given a pass for free use on the public transport if needed. The rooms are dated but large and clean. The front desk staff were fabulous and could not have been more helpful. Used our free bus pass for transport back to the airport which saved us quite a bit.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank patrice0204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSagitta, Directeur général at Sagitta Swiss Quality Hotel, responded to this review, 7 November 2013
Dear Sir,
Many thanks for your stay in the Sagitta and your commentary.
We are happy that you appreciated our Hotel and it will be a pleasure for us to welcome you again at the time of your coming stay in Geneva.
Sincerely yours
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sagitta Swiss Quality Hotel

Property: Sagitta Swiss Quality Hotel
Address: rue de la Fleche 6, Geneva 1207, Switzerland
Region: Switzerland > Canton of Geneva > Geneva
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #53 of 105 Hotels in Geneva
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Sagitta Swiss Quality Hotel 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Sagitta Swiss Quality Geneva

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