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Hotel Royal - Manotel Geneva
Ranked #29 of 106 Hotels in Geneva
Reviewed 12 August 2014

Rooms were modern and clean and in line with what is to be expected. Service was attentive and professional. There was a moderate A/C issue which seemed to have been pervasive but the staff put on a brave face on it and remained professional throughout. It was eventually resolved within a day. Overall a decent, comfortable stay.

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank knack4wdst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ACheminade, Directeur général at Hotel Royal - Manotel Geneva, responded to this reviewResponded 16 September 2014

Dear Guest,

Thank you so much for taking the time to share your opinion about your recent stay at the Royal Hotel.

Our guest feedbacks are valuable to help us continually to improve our services.

Our staff members take their roles very seriously and try, every day, to provide the best quality customer service.

Thank you again and we look forward to welcoming you again at the Royal Hotel on your next trip to Geneva.

Yours sincerely,


André Cheminade
General manager
Hotel Royal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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289 - 295 of 862 reviews

Reviewed 3 August 2014

Stayed for a week. Great location near train station and a handful of blocks from the lake. Efficient service, professional and friendly. Rooms are somewhat dated: chinz abounds, walls are worn, stuffy smell. Would not stay there if I had had choice.

  • Stayed: August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank Razzmatazz0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ACheminade, Directeur général at Hotel Royal - Manotel Geneva, responded to this reviewResponded 10 September 2014

Dear Sir,

Thank you for taking the time to share your opinion about your stay at the hotel Royal.

Every guest comment is valuable to help us continuously to improve our services and exceed the expectations of our guests.

Please note that our hotel is regularly subject to renovation and other works. As last renovations were done in 2008, a program of refurbishment is planned for this year.

I hope that this communication receives your favorable consideration.

Looking forward to welcoming you again in Geneva,

Yours sincerely,


André Cheminade
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

Stayed for 3 nights whilst presenting a course. Hotel is 10 minutes walk from station and rooms are fine. Mine was a bit noisy but it is city centre, so can't complain. Food was pretty good , I ate in Tag café for lunch and evening meal. Food was good, coffee at bar just ok.Swiss meusli at breakfast was exceptional. Downstairs makes a feature of being stylish with several artworks , which it succeeds at. No pool and the gym was a bit small , plus aircon in meeting room was non adjustable without going to reception. Very central for al facilities. Good hotel and staff very cheery & helpful. I would use again.

  • Stayed: July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ACheminade, Directeur général at Hotel Royal - Manotel Geneva, responded to this reviewResponded 16 September 2014

Dear Sir,

Thank you very much for taking some of your time to give your opinion about your recent stay at the Royal Hotel in Geneva.

Your comments are really important because they are the best way to help us improve our guest service. We have forwarded your message to our staff members.

We sincerely hope to have the opportunity to welcome you again at the Royal Hotel on your next trip to Geneva.

Best regards,


André Cheminade
General manager
Hotel Royal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014

Stayed for 4 nights at this property. We had a free room upgrade upon arrival which made us feel very welcome. Location is great and practical as the hotel is within walking distance from the main rail station.

Reception, room service, housekeeping etc... are friendly and helpful. They all did their best to ensure a comfortable stay for me and my wife.

The only negative is the noisy lift. Ask for a room away from the lift; it is quite disturbing during the day but gets better at night.

Highly recommended!

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank Hani T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ACheminade, Directeur général at Hotel Royal - Manotel Geneva, responded to this reviewResponded 10 September 2014

Dear Sir,

Thank you for taking the time to write your review regarding your last stay at the Royal Hotel. Your comments are very much valued. Our staff members take their roles very seriously and try, every day, to provide the best quality customer service.

Thank you again, and we look forward to welcoming you again at the Royal Hotel on your next trip to Geneva.

Yours sincerely,


André Cheminade
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

Stayed for 4 nights at this property with my parents. Great location, Superb Reception & Concierge Team. they manage to give me an early check in, if you don't ask you don't get.

clean and elegant room with fab amenities.

They really look after us. worth staying.

Clean, Comfortable, elegant, excellent staff.. nothing is too much trouble.

Room Tip: Ask what you want.. they will do their best to give
  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank chandra k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ACheminade, Directeur général at Hotel Royal - Manotel Geneva, responded to this reviewResponded 16 September 2014

Dear Guest,

Thank you so much for sharing your experience here.

We are all about creating authentic experiences and I’m really happy you took a chance on us and allowed us to exceed your expectations.

I hope you’ll come visit us again soon.

Yours sincerely,


André Cheminade
General manager
Hotel Royal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2014

this hotel is very close to the main rail station and well connected to it by tram. the complimentary breakfast has a huge variety but the vegeterian part needs to be a little more imaginative. the reception desk staff is extremely helpful. the room is good and clean . highly recommended to stay here.

  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank babuchNashik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelRoyalManotel, Directeur - Hôtel Royal at Hotel Royal - Manotel Geneva, responded to this reviewResponded 25 July 2014

Dear Mr. BabuchNashik,

We are thankfull you shared your comments on Tripadvisor about your recent stay with us in Geneva.

It is true we do a special effort in our breakfast by selecting local products that are fresh and of high quality.

We will now work on our vegetarian offer looking forward to welcoming you back at the Hôtel Royal.

Kind regards,

André Cheminade
Directeur
Hôtel Royal

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Reviewed 21 July 2014 via mobile

The best hotel in Geneve
The location is perfect right infront of the tram station and 4 mins walking away from the train station

We booked 2 rooms and they were kind enough to offer the upgrade to a suite and a connected room

The breakfast was wonderful big hall could fit everyone staying in the hotel

The hotel gave us cards that allowed us to used the means of transportation for free as long as we stay in there hotel

Overall I recommend this hotel

Stayed: August 2013
Thank EngMrym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ACheminade, Directeur général at Hotel Royal - Manotel Geneva, responded to this reviewResponded 16 September 2014

Dear Madam,

I apologize for the late answer.

Thank you so much for the fantastic comments and the recommendation.

We are all about creating an authentic experience and I’m happy you took a chance on us and allowed us to exceed your expectations.

We really hope to see you back here again soon.

Best regards,


André Cheminade
General manager
Hotel Royal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Royal - Manotel Geneva

Address: rue de Lausanne 41-43, Geneva 1201, Switzerland
Phone Number:
Region: Switzerland > Canton of Geneva > Geneva
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#23 Luxury Hotel in Geneva
Price Range: £111 - £265 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Royal - Manotel Geneva 4.5*
Number of rooms: 202
Official Description (provided by the hotel):
The contrasting combination of heritage and innovation distinguish this traditional hotel. Inspired by a neoclassical architectural style the Hotel Royal offers a cocoon of homely warmth, voluptuous comfort and accessible luxury. Located in the City centre, close to the train station and between the lake and the United Nations. Discover our rooms, from Classic to the Suites. You can enjoy our complimentary services (2 business corners, fitness center, WiFi and Internet connection). We give you also a free public transportation card during all your stay. A parking lot is available. All your wishes will be satisfied in our hotel thanks to our Bogie's bar and our restaurant Le Duo, with its two side, Coté Bistro and Coté Resto (16/20 Gault&Millau) are also available for lunch and dinner. ... more   less 
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Also Known As:
Manotel Royal Geneva
Manotel Royal Hotel Geneva

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