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“Location is perfect”

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International et Terminus
Ranked #55 of 106 Hotels in Geneva
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Location is perfect”
Reviewed 19 July 2014

The location of the hotel is perfect just 3 mins walk from the train station and bus station. The reception is friendly too. However, the waitress in the restaurant is horrible. She don't speak English which lots of foreigners stay in the hotel and she is rude to the customers too. Some of the residents not sure how to use the egg boiler, she can't even know how to explain how to use it. She kind of command me which table to sit with an unfriendly face. I came here in the summer, the room is quite warm in the nighttime even though there's a fan.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peggy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olivier P, Directeur général at International et Terminus, responded to this review, 4 August 2014
Dear Sir,

Thank you for taking the time to write a review following your stay at the hotel International-Terminus.
We are sorry about your disappointment about our staff. We higly consider your comments.
I hope we will have the opportunity to provide an improved service in the near future.

My best regards,
Olivier Phocas.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

264 reviews from our community

Traveller rating
    44
    117
    77
    19
    7
See reviews for
59
60
27
73
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Dubaï, Émirats arabes unis
Level Contributor
64 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 19 July 2014

Excellent location and very friendly staff especially at the réception. Anas was extremelly helpful as well as Arnaud and Victor. Room very clean .the breakfast and excellent, the waitress very friendly and ready to help The room are small though as well as the bath room but I do recommande this hôtel

  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HADOUHOUD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olivier P, Directeur général at International et Terminus, responded to this review, 4 August 2014
Dear Sir,
So pleased to read you enjoyed you stay with us. I will immediately share your comments with all the our staff.
Many thanks for your recommandation.

We hope to be able to welcome you back soon, again thank you for your review and recommendation.
Olivier Phocas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Somerset
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 July 2014

We used this Hotel as a base in Geneva. Friendly staff, clean rooms. A basic place to stay..no frills. Breakfast was slightly above average for a continental Hotel.
Hard to beat at the price and very quiet.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank richroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olivier P, Directeur général at International et Terminus, responded to this review, 4 August 2014
Dear Sir,

Thank your feedback and comments following your stay, we are very pleased that your stay went smootly and that your are satisfied.
We hope to be able to welcome you back soon, thank you for your review and recommendation.

Regards,
Olivier Phocas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bethpage, New York
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 8 July 2014

As all the other reviews stated, this hotel is very convenient. Walking distance to many land marks. Although the room was very clean, I found it to be small, and the bathroom, even smaller. The bathroom lacked space to put your toiletries, it needs to be updated a bit. The breakfast they offer was very abundant, and the restaurant attached to the hotel has great staff and the food was very good.

  • Stayed June 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank montymamma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olivier P, Directeur général at International et Terminus, responded to this review, 4 August 2014
Dear Sir,

Thank you for taking the time to write a review following your stay at the hotel international terminus.
We are very pleased that your stay went smoothly and that you were satisfied with our friendly staff. We consider your comments about the bathroom.

We hope to welcome you again in the future,
Olivier Phocas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 July 2014

I was very happy with this hotel. As others have said, its a few minutes walk to the train station and about 5 mins down the street to the lake. The staff were very pleasant and helpful.

We had a junior suite for my husband, daughter and myself and it was huge with a lovely big bathroom and a walk-in shower. Although its in a busy location, I didn't hear any street noise overnight. The staff were very nice and we really enjoyed eating in the restaurant a couple of evenings. It has a good ambience, particularly for a hotel restaurant and they have a good choice of meals, including pastas, homemade pizzas along with meat and fish dishes. I thought the food was excellent and pretty well-priced for Geneva.

All in all a great choice!

Stayed June 2014, travelled with family
Helpful?
Thank irishgalintexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olivier P, General Manager at International et Terminus, responded to this review, 8 July 2014
Thank you for spending your time to give us your detailed feedback.

The satisfaction of our guests has highest priority. The full staff and my self are proud of this high rate that you give to the Hotel.
We look forward to seeing you on your next trip in Geneva.

Best Regards,
Olivier Phocas - Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 June 2014

The hotel is very near to the train station and is very centralised. It is near to attractions and the reception staff was really friendly and helpful. Also, breakfast and wifi was included and everything was so fine.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rebecca-Chiew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olivier P, Directeur général at International et Terminus, responded to this review, 29 September 2014
Dear Guest,

We thank you for taking the time to write a positive review of your stay at our hotel.
The satisfaction of our guests is our primary concern, and I will happily share your encouraging message with our team members.

Looking forward to welcoming you back to our hotel soon,

Yours sincerely,

Olivier Phocas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Congleton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 June 2014

This hotel was right next to the train station and a few metres from the lake. The breakfast was delicious and the room was clean and spacious. The staff were very helpful and the free transport pass was useful.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olivier P, General Manager at International et Terminus, responded to this review, 14 July 2014
Thank you for spending your time to give us your feedback.

The satisfaction of our guests has highest priority. In the name of the full staff’s of the Hotel, I would like to thanks you for this kind comment.
We look forward to seeing you on your next trip in Geneva.

Best Regards,
Olivier Phocas - Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about International et Terminus

Property: International et Terminus
Address: rue des Alpes 20, Geneva 1201, Switzerland
Region: Switzerland > Canton of Geneva > Geneva > Cornavin
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #55 of 106 Hotels in Geneva
Price Range (Based on Average Rates): ££
Hotel Class:3 star — International et Terminus 3*
Number of rooms: 63
Official Description (provided by the hotel):
We are looking forward to welcome you in a refurbished hotel. For your business trips, tourist stays with the family or romantic weekends, our 3-star hotel right in the heart of Geneva offers you single, double or triple rooms. Set out according to your needs, our hotel rooms combine interior design and practicality. They all have modern equipment (TV flat screen and satelit international channel, FREE WIFI...) to ensure you the greatest comfort. The interior design is meticulous and ranges from the sophisticated to the sober ... more   less 
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Also Known As:
International Et Terminus Geneva
International Et Terminus Hotel Geneva

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