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“Extraordinary convenience,lovely gracious staff throughout!”
4 of 5 bubbles Review of Warwick Geneva

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Warwick Geneva
Ranked #31 of 106 Hotels in Geneva
BKLYNNY
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Extraordinary convenience,lovely gracious staff throughout!”
4 of 5 bubbles Reviewed 2 September 2012

amazingly quiet for being literally across the street from the train station.we were greeted beautifully by the staff, the concierges were all extraordinarily helpful and informative, doorman was delightfully welcoming, and the cleaning staff were terrific & cheerfully polite. the rooms were well appointed(loved the headboards), bathrooms elegant if compact, and terrific wifi (remember to ask for a code for each device you will use-we used three and all worked perfectly).The reception lobby itself could use a bit of a redesign (but i'm an architect and thus extra critical-would love to go back just so i could design it for them pro bono-the place has great modern structure), but the cafe & bar/restaurant area is perfectly relaxing, and the breakfast (we paid for the full spread) was a virtual feast! (our teenage son mentioned it as a highlight for weeks afterwards).between airport, train, and downtown walking access this was the perfect choice for our 2 day stay, would certainly come back again anytime for combining speed with convenience.

Room Tip: we had requested a quiet room, and as the rooms facing the smaller back street were all taken, they...
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  • Stayed August 2012, travelled with family
    • Value
    • Location
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Helpful?
Thank gillyarcht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alain R, General Manager at Warwick Geneva, responded to this review, 19 September 2012
Dear Gillyarcht,

I thank you for taking the time to share your comments on your recent stay with us. We appreciate your feedback on the friendliness of our colleagues and your comments will be shared with them. We are pleased to read that you have appreciated our hotel and that you would be happy to participate in the lobby’s renovation!
We look forward to your return ; in the meantime we all remain at your service.
Kindest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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945 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (141)
Date | Rating
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Melbourne
Level Contributor
124 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed 31 August 2012

Stayed two nights on an organized tour in August 2012. This hotel is well located near the railway station and only a 10 minute walk to the lake. Weather was quite warm but the air conditioning, like a surprising number of hotels visited in Europe during the same, tour struggled to have the desired effect. What is it about air conditioning in these countries? Feather doonas are standard bedding which no doubt in winter is great but when the air conditioning has no capacity to bring the room down to anywhere near winter temperatures, a good night' s sleep wasn't an option.
Room was generous and the bathroom well equipped and modern.
Although the breakfast was also very generous and a good selection, Swiss, like Italians also struggle with the concept of a good cup of tea or coffee! At the Warwick, you needed a degree in science to operate the coffee machine and the concept of cold milk as an accompaniment with tea is lost!

Room Tip: Rooms facing the street are fine as the double glazing blocks out all sounds of the relatively busy...
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  • Stayed August 2012, travelled as a couple
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    • Location
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Helpful?
Thank Warooka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alain R, General Manager at Warwick Geneva, responded to this review, 19 September 2012
Dear Warooka,

I would like to thank you for your recent stay at the Hotel Warwick Geneva and for sharing your comments with the other travelers.
For few weeks in August, we were all surprised by the high temperatures and we had to deal with the air-conditioning system, as in Switzerland, for environmental reasons, we cannot go lower than a certain degree. But we are aware about this inconvenience and we are working on finding a solution to improve the system.
We already informed the Food and Beverage department manager regarding your comment about the breakfast and we thank you for your constructive criticism.
We look forward to your return, and remain at your service for any further information you may require.
Best regards,
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Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 30 August 2012

Modern and good size rooms. The staff were particularly friendly and helpful. Excellent location a few minutes walk from the train station (which in turn takes you to the airport in 5 minutes)- close to the lake and within a comfortable walking distance of the old town. Ideal for a business trip- i wouldn't recommend the room i stayed in for kids as the windows open out fully above the main street below. I'm sure the hotel takes that into consideration anyway.

In summary a very good hotel- with its staff and location being its main strenghts.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank FinbarrM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alain R, General Manager at Warwick Geneva, responded to this review, 19 September 2012
Dear FinbarrM,
I would like to thank you for your feedback and I am delighted to read your comments on our services and on the friendliness of our colleagues as we constantly strive to improve the quality of our services and the interaction between our employees and our guests.
The hotel enjoys a good location with all the facilities in the area, which it is much appreciated of our guests.
We hope to have the pleasure to welcome you back in a near future.
Warm regards,
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Asheville, North Carolina
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 15 August 2012

This had everything I needed for an overnight trip. Clean room, convenient to the riverfront, across the street from the train station (even though I didn't use it), and quiet. I was surprised how quiet it was despite being right on the main road. For leisure I prefer something a little more quaint, but this was just fine.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kerrye27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alain R, General Manager at Warwick Geneva, responded to this review, 17 August 2012
Dear kerrye27,
I would like to thank you for your recent stay at the Hotel Warwick Geneva. I am delighted to read that you liked our hotel and that has contributed to make your trip to Geneva enjoyable.

We would be pleased to welcome you back in the future, and should you need any assistance please do not hesitate to contact us.
With our best regards,
Alain Rigazzi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 11 August 2012

Very old and worn hotel close the train-station (and prostitutes in the block behind).

Check-in was friendly but really slow.

Rooms were facing the street but not terribly noisy. Bed was OK. Shower in the bathtub. A/C worked and was not too noisy. The room had a strong smoke-smell - like an old ashtray.

We did the booking through booking.com (CHF 320 / night) and requested quiet and clean.

Internet worked. Parking behind for CHF 22 / day.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hdpxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alain R, General Manager at Warwick Geneva, responded to this review, 16 August 2012
Dear hdpxx,
I thank you for taking the time to share your experience with the other travelers at the Hotel Warwick Geneva. I took good note of your comments and I will review your remarks to the pertinent department managers. For your next stay with us, please make a note on your reservation saying that you want a non-smoking room and we would be pleased to provide it to you.
We look forward to welcoming you back in a near future, and should you need any assistance, please do not hesitate to contact us.
Best regards,
Alain Rigazzi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warsaw, Poland
Level Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 9 August 2012

I spent two weeks at Warwick being on a business trip.
First of all location is very good. Close to the train station, tram stop, a few minutes walk to the lake, plenty of pubs and restaurants in the area.
Room and bathroom were clean. Internet connection was very poor, it was really annoying.
Breakfast is ok, but you have to pay for it additionally, unless a croissant is enough for you (they call it starter and it's inculded in the room price).
Reception staff a bit slow, but friendly and helpful.

Room Tip: Take rooms at higher floors. You will have a chance to see mountains from the window.
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Zielistka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alain R, General Manager at Warwick Geneva, responded to this review, 16 August 2012
Dear Zielistka,
I would like to thank you for your feedback toward your recent stay at the Hotel Warwick Geneva. We were disappointed to learn that you encountered problems with the Internet and I would like to apologize for the inconveniences caused. I will review your remark to the Technical department manager in order to verify the connections.
Concerning the breakfast, you are talking about the Express breakfast which is included in the Business Package and which includes 1 hot drink, 1 cold drink, viennoiseries. But if guests want to enjoy the buffet breakfast, they have to add CHF 16.- on top of this package. Otherwise, our buffet breakfast is CHF29.- (or CHF 26.- if it is reserved at the check-in).
We would be pleased to welcome you back soon, in the meantime we remain at your service.
Yours sincerely,
Alain Rigazzi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 3 August 2012

Generally good hotel. Good size rooms, modern. Service is good, and restaurant / room service is recommended. Excellent location a few minutes walk from the train station. The only thing I would fault is that you cannot get an iron/board in your room and instead have to use a shared one in the hallway.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank parisblue231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alain R, General Manager at Warwick Geneva, responded to this review, 9 August 2012
Dear parisblue231,
I would like to thank you for your interest into the Hotel Warwick Geneva and for your confidence in our service. I understand your frustration regarding the iron/board, and please make note that we provide them in every Executive room.
I would like to assure you that we will do our best to make your future stay the most comfortable and memorable for your next trip to Geneva.
We look forward to seeing you shortly; in the meantime we remain at your service.
Best regards,
Alain Rigazzi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Warwick Geneva

Property: Warwick Geneva
Address: 14 rue de Lausanne, Geneva 1201, Switzerland
Phone Number:
Region: Switzerland > Canton of Geneva > Geneva
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#24 Luxury Hotel in Geneva
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Warwick Geneva 4*
Number of rooms: 167
Official Description (provided by the hotel):
Opposite Geneva's central train station, the Warwick Geneva is just 300 metres from the Lake Geneva and a 6-minute by train from the Airport. Free WiFi is available in all areas and a complimentary business centre is available. Our restaurant Teseo serves seasonal Swiss and international cuisine, and other dining options include Chinese, Indian, American, Thai or Swiss restaurants in the neighbourhood. A continental breakfast is served at the bar, while a buffet breakfast can be arranged upon request and for an additional surcharge. Shopping is possible in a department store found within a 5-minute walking distance or in an adjacent shopping mall. Guests of the hotel have free access to the Silhouette fitness centre, which is only a 2-minute walk away. They can also park their car at reduced rates in the underground parking next door. The Geneva Palexpo International Conference Centre is easily reachable by public transport from the Hotel Warwick.The Old Town, the museums and the main bank and shopping districts are located within easy walking distance. ... more   less 
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Also Known As:
Warwick Hotel Geneva
Geneva Warwick Hotel

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