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“Cheap and right by Geneva airport”
Review of Hotel Phoenix

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Hotel Phoenix
Ranked #84 of 105 Hotels in Geneva
Basel, Switzerland
Level Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Cheap and right by Geneva airport”
Reviewed 24 October 2012

If you're looking for ultra cheap, you'll struggle in Geneva. But this is as good as it gets for the money. And it's less than a five minute bus ride (number 10 bus) from the airport.
The reception is on the 1st floor, it was unmanned but the receptionist was a few minutes away only. My room was basic but clean, a comfortable bed and little noise from from the road.
The Nespresso coffee machine in the room was a nice touch.
I had dinner in the pizzeria downstairs (not part of the hotel), it was very good for the money and busy, so they must be doing something right.
In the morning, the receptionist kindly took me to the airport for free.
A favourable impression, I'll stay again if I need somewhere close and cheap to the airport.

  • Stayed October 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kaymanisle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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55 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
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English first
Tampere
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 23 April 2012

Absolutely great location, 10 mins walk to arrival or departure hall of Geneva airport + they have a a very flexible shuttle, hats of for the service provided for the unlucky traveler I was. Superb pizzeria just downstairs.
Busline just outside, directly to Geneva downtown (or 2 mins to airport).
Excellent location for the airport, superservice, good clean fundamentally ok business type hotel with good internet connection, good size rooms and bathrooms. All that you need on a short stopover in Geneva.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Scandinavian54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
91 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 18 January 2012

i read the reviews on here and feared to worse. However, I was pleasantly surprised. the hotel is in a great position for the airport and right on the bus route into town- perfect. service was exceptional and from the minute I walked in the door, the staff were so friendly. the room was fine, spacious and clean. when I left the manager gave me a lift to the airport as well! granted this is not a big faceless chain hotel- but take my word for it, it is fine. I am in hotels all the time and I have rarely encountered such friendly service. I would certainly stay here again.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zotar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxfordshire, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 22 August 2011

I had to spend four nights in this hotel according my current work. There were no aircondition in the room and about 30-35 degree celsius all day from morning to late night although i got a fan in my room.
The (Minibar) fridge was not working in the room, couln't cool down myself with a cold drink.
The breakfast was always very poor, only some cheese and croissant, no any kind of meat or veggies or fruits!
When I wanted to ask something from reception I always had to wait because they played games on the computer or hanged on the internet.
There is no elevator, you have to take your lagguages up to the stairs yourself, no one help.
I wouldn't recommend to anyone!

  • Stayed August 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Gabe I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Geneva hotels

Brooklyn, New York
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 August 2010

I travel to Geneva for work often, and this hotel happens to be in the same building as my office, so I stay all the time. First, I would recommend it if you need something cheap and close to the airport. It is not the best place if you come to Geneva as a tourist. The service is efficient and basic, and the rooms are very clean, despite being in need of an update. This place costs less than the other "airport hotels", and it is a 20 min. walk from the hotel to your gate (most of the time). Geneva city centre is about 20 min. by bus. The street can be noisy at night, but I live in a city so I am used to that.

  • Stayed August 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Brendan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 November 2008

Travelling alone I needed somewhere to stay for the night near Geneva airport. I went to the hotel information desk at the airport and they sent me off with a guy in a car and another person who had been waiting at the desk. Nothing was said and I felt a little anxious (I travel alone regularly, often in Geneva so I'm not nervous of that - it just didn't seem right). We parked at the back of an office block, walked up some stark stairs to a reception desk - everyting was closed even though it was only around 8pm. I completed a card and was handed a key to a room. I really felt terribly uncomfortable so thought I'd just lock myself in the room and sleep, however on entering the room it was stuffy and grubby. I decided I would not stay. Went back down to the reception to tell the guy who'd brought us who became rather angry and ripped up by booking form in my face and told me to leave immediately, which I was happy to do! It took me a while to find the exit, wandering along a corridor of offices.

I walked to the ramada who were full, so I then walked to the Ibis where I usually stay, they were also full but I stayed in the hotel next door to the Ibis which was clean and comfortable and I enjoyed a good meal in the restaurant . This was for a few francs more than the Pheonix.

I cannot believe the airport send people there! Dreadful, grubby, in need of updating, creepy and unfriendly!

  • Liked — Nothing at all.
  • Disliked — It made me feel uncomfortable and I was unable to stay after I was showed my room. I left.
  • Stayed November 2008, travelled on business
    • Value
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank MountainTrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
227 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed 10 October 2008

I stayed three nights at Hotel Phoenix this week, and I was happily surprised by the level of services offered (free shuttle to and from the airport or the Palexpo exhibition center, free two-days public transport card...).
The rooms are correct with a good firm mattress, and the breakfast is fine (continental) for the small price of 9 FS.

The only drawback is that walls are thin and you can easily listen to what's happening in the next room. But I could sleep without any problem.

For my next exhibition at Palexpo, I'll book at the Phoenix again.

  • Liked — The free wireless access
  • Disliked — Thin walls
  • Stayed October 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Alain E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Phoenix

Property: Hotel Phoenix
Address: 79 Avenue Louis-Casai, Geneva 2116, Switzerland
Region: Switzerland > Canton of Geneva > Geneva
Amenities:
Casino and Gambling Airport Transportation
Hotel Style:
Ranked #84 of 105 Hotels in Geneva
Hotel Class:3 star — Hotel Phoenix 3*
Number of rooms: 43
Reservation Options:
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Also Known As:
Phoenix Hotel Geneva

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