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Reviewed 19 May 2019

Stayed here on the first night of a 4-day tour around Lake Geneva. A good choice for experiencing some Geneva highlights - the old town, Jet d'Eau, floral clock, English Garden - all within a few minutes walk of the hotel. Hotel is old-school elegant and the service efficient and friendly. Particularly impressed by the free valet service to park your car (the parking's not free but great to pull up at the hotel and let someone else sort out the car park). Also impressed with breakfast - and my wife (who's a coeliac) thought 'gluten-free corner' was brilliant.

Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank stephensH8259FQ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GM_Hotel_Metropole, Marketing Manager at Hotel Metropole Geneve, responded to this reviewResponded 20 May 2019

Dear Stephens,

Thank you for taking the time to leave a review.

We're glad to hear that you enjoyed your stay with us and that your wife enjoyed the gluten free options at breakfast.
We look forward to welcoming you again.

Have a lovely day

Chloe, Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2019 via mobile

Stayed here on business for 2 nights. My room was cozy. It was small but fit my luggage, a desk & everything else I needed. The bathroom was a nice size & contained a full size bathtub. Pro tip: there are complimentary bottles of water in the fridge (not well advertised).

Buffet breakfast was nice. Lots of variety. But its very expensive. Luckily for me it was included in my room rate.

Service was mixed. My shoes were polished for free & the man who did it was lovely. Breakfast staff was great. But my wake up call was 30 minutes late with no apology. Also concierge was away from his desk when I needed a restaurant recommendation & front desk was unable to help.

Date of stay: May 2019
Trip type: Travelled on business
2  Thank LGG3
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GM_Hotel_Metropole, Marketing Manager at Hotel Metropole Geneve, responded to this reviewResponded 20 May 2019

Dear Guest,

Thank you for taking the time to leave a review.

We're glad to hear that you enjoyed your stay with us even though there were a few issues with the wake-up call and concierge.
Our Front-Office Manager will be in touch with you soon to address these directly.

We look forward to welcoming you again.
Have a lovely day

Chloe, Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2019

This was my 3rd full week stay. Having a large function organised at the hotel for the 3rd time, organisation was not easy due to weather restrictions. Staff however had been accomodating. Service was great. Room however was not very good this year. It was rather small and the shower is just plainly too small for a proper shower, with elbows punching the glass all the time. Breakfast was good and fresh. Had a dinner at the hotel too which was very nice too.

Room tip: Choose lake view rooms, Generally they are larger and bright.
Date of stay: May 2019
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
2  Thank peterM3513OQ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GM_Hotel_Metropole, Marketing Manager at Hotel Metropole Geneve, responded to this reviewResponded 14 May 2019

Dear Peter M,
Thank you for taking the time to leave a review.
We're glad to hear that you enjoyed your stay with us.

Concerning the room, kindly note that we offer a wide variety of Rooms & Suites that differs in sizes. Please, feel free to enquire to our Front Office team on your next visit and they'll be happy to assist you and show different room categories.

We look forward to welcoming you again.
Have a lovely day

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2019

This is such an elegant Hotel. The guest room is very updated and modern and the whole property is very special. We loved the proximity to Old Geneva and Lake Geneva. The Concierge were very helpful!! It was really perfect! Beware of the Mirror Bar prices!! Wow the most expensive we found anywhere for cocktails!!

Date of stay: May 2019
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Linda H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GM_Hotel_Metropole, Marketing Manager at Hotel Metropole Geneve, responded to this reviewResponded 14 May 2019

Dear Linda H,
Thank you for taking the time to leave a review.
We're glad to hear that you enjoyed your stay with us.
We look forward to welcoming you again.
Have a lovely day

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2019 via mobile

Went to Geneva for a wedding and stayed at Hotel Metropole. The hotel was situated in a perfect spot for walking to shopping and the lake. The staff were extremely friendly and helpful and a pleasure always.

Breakfast buffet was diverse and excellent.

The room was clean and comfortable.

Would highly recommend this hotel and would stay again.

Date of stay: May 2019
Trip type: Travelled as a couple
Thank MattP252
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GM_Hotel_Metropole, Marketing Manager at Hotel Metropole Geneve, responded to this reviewResponded 14 May 2019

Dear Matt P,
Thank you for taking the time to leave a review.
We're glad to hear that you enjoyed your stay with us.
We look forward to welcoming you again.
Have a lovely day

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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