I booked a room in the Hotel Central months ago. Double room for 2 adults. My husband and I are traveling with our son, who just turned 4 years old this April. He always sleeps with us, and we always book a double bed room. To my surprise, as soon as we arrived at the hotel Central, Geneva, they told us they could not accommodate us in a double room, because we were in 3. They charged us DOUBLED the price for 2 nights, from us$270 to almost U$ 460.00, for a small bedroom with an extra bed, that we did not use, as our son still sleeps with us. The owner told us "by law they can not put 3 people in a double room". I am not sure what type of law is that, we are traveling through Switzerland, and we never had any problems in booking a double room for 2 adults, and getting our toddler in. They never offered any discount, they didnt even let us know how much more it would be, they simply told us they would make us a favor in rearranging other guests to accommodate us, and the upgrade room would cost more. How much more? Almost $200, for a small room, no fridge, nothing special. Breakfast was included but very plain simple: coffee, croissants, butter , jam, orange juice. Location is good, room is clean but old and very tight. We would be satisfied if the price was correct. My husband and I really felt the price was not correct, and we felt we got robbed on that one. We have traveled to Europe, Asia, America before, and we never heard that a small child in a room will count as a third person and you have to book a triple room. Right now we are in Bern, Switzerland, and we have a very spacious double room, where the 3 of us can sleep well in one big bed. The room has small refrigerator, very spacious, great location, and they never said they could not accommodate a 4 year old in a double bed room! And we paid $120 a night, not 250...
- Official Description (provided by the hotel):
- We look forward to welcoming you to our family-owned hotel in the heart of Geneva, at the foot of the Old Town, and a 3-minute walk from the lake. All rooms, studios and apartments are equipped with cable TV, DVD player, free WiFi/Broadband, telephone and fax/modem socket. Inclusive continental breakfast served in all rooms and apartments.Both short-term and long-term stays are welcome. ... more less
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- Also Known As:
- Central Hotel Geneva