I stay here at least once a week. The location is very good, a short walk from the station and from the old town.
The staff are very friendly but sometimes I think they don't listen to what you say. For example, I stayed in one room and the hair dryer was one of the old fashioned box-on-the-wall similar to a vacuum cleaner. It was completely useless. I told the receptionist the next morning that I never wanted to stay in that room ever again, yet the following week when I was staying for 4 nights, I was put in that room.
The rooms can be a bit hit and miss. Some rooms have been refurbished and are very chic others, whilst perfectly functional, are a bit more old fashioned.
So, why haven't I given this hotel 5 stars? Well, there are no tea/coffee making facilities in the rooms. Often I get in late and would just like something simple to eat in my room but there is no restaurant and therefore no room service. So tea/coffee making facilities would be nice.
When you arrive there is a bottle of water and some chocolate in the room. If you stay a second night they will give you some new chocolate but not another bottle of water. I am paying the same price for the room for the second night so why not get a new bottle of water.
Finally, in half of the rooms most of the English channels on the TV do not work. I mentioned it several times to the receptionists but it has never been fixed.
The main reason I go back is that we get a special rate with work and it is close to the office. I'm not sure I would stay here if I had to pay the full rate out of my own pocket.
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- Also Known As:
- Hotel s Alleves