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“Good hotel - but we were off to a bad start”
Review of Hotel Bristol

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Hotel Bristol
Ranked #8 of 105 Hotels in Geneva
Certificate of Excellence
London
Level Contributor
66 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Good hotel - but we were off to a bad start”
Reviewed 26 May 2014

Friendly staff, nice hotel, clean rooms and general areas of the hotel spotless.

Check in was a problem on arrival we were told our room was not ready but promised the room in 30 minutes, it actually took nearly 2 hours had we have known this from the start we would have left our bags at the hotel and gone into the town but instead we just sat around waiting and on a four night city break every minute makes a different you just want to explore the city as soon as possible. When we did get our room we wanted room service as too late to get lunch in a cafe but were told bluntly that room service had closed for the afternoon when I asked at reception where to buy a quick snack they told me that the bar had snacks, salad filled rolls etc., which were great and brought up to the room why not tell you that instead of just room service closed! So not a problem in the end but just not a perfect start to a holiday.

A very good hotel restaurant for an evening meal but sadly it is only open in the week not at weekends to me a very odd decision as no other restaurants in the area serve very great food at a good price.

Hotel is located in a great area for sightseeing and Geneva is a lovely city great place for a long weekend.

Room Tip: Best room overlooking the park not the road and ask from non-smoking if you are not a smoker.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank ManleyLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BristolManager, Directeur général at Hotel Bristol, responded to this review, 19 June 2014
Dear Guest,

We would like to thank you for taking the time to post your comment and for rating us.

We are very happy to learn that you were generally satisfied with your stay at the Bristol Geneva, even if we regret that you did not have your room ready quicker.
Our restaurant is indeed closed during week-ends but we serve a large choice of meals at the bar during opening hours.

Looking forward to welcoming you again soon, we remain,

Yours Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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909 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
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English first
Nazareth, Pennsylvania
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 May 2014

Wasn't sure where to stay when we were in Geneva, but this is the best location. Stayed in a deluxe room - very spacious and clean. Check-in was excellent by Maxime (he also checked us out too). Parking is expensive, return your car before you stay in Geneva- no need to use it. Hotel is a little pricey - but so is EVERY thing else in Geneva. Good recommendations for tour and dinner by the staff.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Melanie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BristolManager, Directeur général at Hotel Bristol, responded to this review, 19 May 2014
Dear Guest,

We would like to thank you for posting your review and taking the time to rate us.
Indeed the Bristol is THE PLACE TO BE IN GENEVA !!! Great location, great amenities with a great service...
We hope to welcome you in the near future and remain

Yours Sincerely,
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London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 May 2014

I stayed in a Deluxe room, which was spacious, airy and decorated in neutral tones. The bed was huge (although was two standard-doubles fitted together, so had an unfortunate dip in the centre). Nevertheless, the best night's sleep I've had in a long time. Black-out blinds and sound-proof windows also ensured a good night's sleep (the central location could have meant this was a noisy choice). Molten Brown toiletries were much appreciated. Breakfast was simple but tasty. Don't expect to be blown away but the usual fare of fruit, cereals, pastries and hot options were available. Staff are friendly and impeccably polite. All foreign visitors have access to free public transport across the city; you received the transport card at check-in, so do make the most of that.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WingAndAPrayer10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BristolManager, Directeur général at Hotel Bristol, responded to this review, 19 May 2014
Dear Guest,

Many thanks for taking the time to rate us and write a review.
Glad to hear that you were generally satisfied with our services and amenities, and we also take good note of your remark concerning the breakfast which we will try to upgrade very soon.
Looking forward to welcoming you during a future stay, we remain

Yours Sincerely
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Singapore, Singapore
Level Contributor
93 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 15 May 2014

Check-in by Maxime at the reception was fast, efficient and friendly, and the room was well appointed and clean so no issues there. While the room rate is expensive, that's only in a relative sense because everything is expensive in Geneva. The highlight of my stay was room service: I ordered a mushroom soup and a squid-ink pasta and both were well worth the SFR44 (incl. tax) price! I was tempted to try their in-house restaurant but was basically too tired after my flight into Geneva. I only stayed one night here but wished it could be more. The hotel is only a short 3min walk to the lake.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank adrianloh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BristolManager, Directeur général at Hotel Bristol, responded to this review, 19 May 2014
Dear Guest,

We thank you very much for your recent visit to our hotel, and we sincerely hope that you had a pleasant journey back home.

We would also like to thank you for taking the time to rate us and we are very happy to learn that you were generally satisfied with your stay with us.
It is always rewarding to notice that our guests appreciate our efforts in order to make their stays with us as pleasant as possible.

Looking forward to welcoming you again soon, we remain,

Yours Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 12 May 2014

What an exquisite stay in an exquisite city. From our arrival the staff were friendly and helpful, making us feel most welcome each and every time we entered the hotel.

The rooms are immaculately presented with a Parisian feel to them in cool, calming neural tones. The bed must have been super king in size but in no way dwarfed the spacious and airy room. Located right next to the lake the hotel is perfect for exploring the sights of Geneva and only a short ten minute walk from the train station.

Across the foot bridge towards the old town is a most resourceful supermarket in coop city, perfect for all of your holiday snacking needs.

Overall a good value hotel in an otherwise expensive city.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Donna T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BristolManager, Directeur général at Hotel Bristol, responded to this review, 19 May 2014
Dear Guest,

Many thanks for posting your review and taking the time to rate us.
You take part of our ambassadors from now on and we are very thankful! Looking forward to welcoming you soon, we remain at your entire disposal.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Levignac, France
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 May 2014

This hotel is in a wonderful location (near train station, the lake and walking distance to everything). The service is great, friendly staff, very clean rooms, super breakfast. I would come again with pleasure.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BristolManager, Directeur général at Hotel Bristol, responded to this review, 19 May 2014
Dear Guest,

We would like to thank you for posting your review and rating us.
We are also very proud to count you among our ambassadors as indeed the Bristol Geneva is all about a GREAT location, GREAT amenities with a GREAT service!
We look forward to welcoming you again.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 May 2014 via mobile

My friend and I stayed here for one night during the Geneva Marathon. It was the perfect location to participate in the event- a few steps away from Mont Blanc bridge. We were pleasantly surprised by the size and comfort of the room. It had little luxuries like bathrobes and slippers, turn down service and Nespresso machine. We indulged in the delicious buffet breakfast the next morning in a lovely setting complete with live harpist. The spa was tranquil, relaxing and clean. We thank the hotel for a great stay and much appreciate the late check out so we could have that extra time in the spa. A real gem in Geneva!

Stayed May 2014, travelled with friends
Helpful?
1 Thank Minpbq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BristolManager, Directeur général at Hotel Bristol, responded to this review, 19 May 2014
Dear Guest,

"A real gem in Geneva!" As you said...
Many thanks for taking the time to post your review, and for rating us. It is always rewarding to notice that our guests appreciate our efforts in order to make their stays with us as pleasant as possible.
We look forward to welcoming you back at the Bristol Geneva.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Bristol

Property: Hotel Bristol
Address: rue du Mont-Blanc 10, Geneva 1201, Switzerland
Region: Switzerland > Canton of Geneva > Geneva
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Luxury Hotel in Geneva
#11 Romantic Hotel in Geneva
#26 Business Hotel in Geneva
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Hotel Bristol 4.5*
Number of rooms: 110
Official Description (provided by the hotel):
Set deep in the heart of the city, just steps away from the waterfront and historic Old City attractions, the Bristol offers a discrete refuge for you to retreat back to at any hour, day or night: cocoon in the reassuringly comfortable rooms and suites, hang out at the bar, experience the chef's fresh and innovative fine-dining at Cote Square, or steal away to our Spa and Wellness Centre dedicated exclusively to total relaxation for both body and mind. ... more   less 
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Also Known As:
Bristol Hotel Geneva

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