We booked in knowing it was a budget hotel. Although very expensive as it was Geneva. We paid in advance and had telephone confirmation of a triple room with a third proper bed. Our tiny room was set up for two with settee. No duvet, towel or glass and no bed made up for the third person. We had to ask a diffident member of staff for these. Once the settee bed was pulled out we couldn't get past it to the window or wardrobe. The night staff was unable to offer us the promised room. We were told to talk to the manager in the morning. The manager understood the problem and refunded some money. Most of the staff were helpful. But shame they misrepresentated the facilities.
- Official Description (provided by the hotel):
- The Hotel ibis Geneve Centre Nations boasts a city center location, just minutes from Cornavin train station, international organizations and the Geneva International Conference Centre (CICG). It is less than 15 minutes by public transport from Geneve Cointrin international airport and the Palexpo exhibition center, and has 216 rooms with an air cooling system and free WIFI. There is a 24-hour bar and paying car park (subject to availability on arrival). Guests also enjoy free public transport and WIFI. ... more less
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