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Novotel Geneve Centre
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Reviews (1,398)
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All reviewstrain stationturn rightred light areanice hotelexecutive roomseparate toiletfamily roomminute walkbusiness hotelhotel is locatedold townlake genevabusiness triplate at nightbuffet breakfastcomfortable roomsmain station
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421 - 426 of 1,398 reviews
Reviewed 17 June 2014

We stayed in Novotel for 4 nights during our recent trip to Geneva - business trip for me and sightseeing for my family. It wasn't my first time there and I can tell that hotel didn't change much during the past 3-4 years. It is still well maintained and clean property with a good service. Only one downside for me was a breakfast - I have such feeling that it was never changed since opening. It has descent selection of food for continental breakfast, however it is always same and you will be tired in 2-3 days.
It was my first time in executive room and I would recommend to go for it if you have a choice. Room itself is slightly bigger than normal one with real king size bed (Asian, not European). It also has some services included free of charge such as breakfast, late check-out, movies, Xbox and WiFi. It is a good option especially if you are planning to leave Geneva in the evening. Advertised balcony would be a nice add-on if you could see anything else except the roofs of the nearest buildings.
In overall Novotel remains a good place for business travellers in convenient location within walking distance to major transport links, good selection of restaurants and old town.

  • Stayed: May 2014, travelled on business
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2  Thank Bask83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine L, General Manager at Novotel Geneve Centre, responded to this reviewResponded 23 June 2014

Dear Guest,
We are glad to read that your stay us, combining business and sightseeing, was a success and we thank you for having taken the time to post this comment. We hope to have soon again the pleasure of your visit.

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Reviewed 16 June 2014

To address a few of the points previously made; If you are that bothered about having a hotel in the (very unthreatening) red light district, do a bit of research and don't book one, the hotel is where it is, get over it! For me, the location was great, 5 minutes from Central station and the same from the lake and the swimming baths. It's surrounded by pubs and places to eat, great! The front of house staff are excellent! Reception, bar and room service staff were all chatty, helpful, friendly and well presented, a credit to the hotel. The spa was clean and modern and empty when we were there. However.......there are just too many niggles for this to be a four star hotel. It's expensive. The housekeeping seems to take all day and then the minibar isn't restocked. The shower runs hot and cold, no water mixing and the bathroom door won't shut properly. One night we came back and the bar had shut early. These issues need to be addressed but it shouldn't detract from a pleasant experience due to some very high quality staff.

  • Stayed: June 2014, travelled as a couple
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1  Thank Howellsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine L, General Manager at Novotel Geneve Centre, responded to this reviewResponded 17 June 2014

Dear Guest,
It’s with great pleasure that we read of the pleasantness of your stay with us. We thank you for posting this review and pointing to issues that we shall address quickly. We hope to have soon the pleasure of welcoming you again.

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Reviewed 13 June 2014

Stayed there for 2 nights only. The location was nice, the staff was also very nice. They gave me a lot of recommendations for dining places. The rooms are big, comfortable and clean. The bed was really nice. But the price was very expensive for both nights. I understand that Geneva is an expensive place but for me it was really too expensive even compared to Paris. Next time I will try to find a cheaper hotel.

  • Stayed: May 2014, travelled solo
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Thank Beatriz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine L, General Manager at Novotel Geneve Centre, responded to this reviewResponded 16 June 2014

Dear Guest,
We are glad to read that the quality of our hotel as well as the professionalism and geniality of our team helped you cope with the pricing challenges that a premium international city, such as ours, may sometimes bestow. We thank you for posting this comment and hope to have soon the pleasure of welcoming you.

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Reviewed 10 June 2014

house keeping will bring your name ( Novotel ) to the lowest level among customers. all staffs in the front desk looks like they are forced to work and do not know the meaning of smilinfg. i guess you need to change the hotel manager

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Novotel Hotels
Thank Z A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine L, General Manager at Novotel Geneve Centre, responded to this reviewResponded 16 June 2014

Dear Guest,
We thank you for having posted this review. As we permanently work for perfection we understand that it sometimes happens that unforeseen challenges may hinder our best efforts and we apologize for such circumstances. Luckily, such issues as these help us get even better and insure that no matter how delicate the past might have been the future shall be brighter. Therefore, we look forward to your next visit in such radiant time.

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Reviewed 7 June 2014

Perfect for families travelling with children... Two children below 16 years can stay with parents in the same room which is unique as compared to other hotels in Switzerland . My room had two queen beds which was very comfortable for my family......

  • Stayed: June 2014, travelled with family
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2  Thank Sudhir_agarwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine L, General Manager at Novotel Geneve Centre, responded to this reviewResponded 16 June 2014

Dear Guest,
We are pleased to read of your nice stay with us and we thank you for having taken some time to tell us about it. We hope to have again soon the pleasure of your visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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