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Review of Tor Hotel Geneve

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Tor Hotel Geneve
Ranked #3 of 22 Geneva B&B and Inns
Reviewed 18 October 2013

We found Tor Hotel comfy, reasonable, clean, and close to everything! There were just 2 of us and it was perfect! The staff was courteous and helpful and the breakfast was right on time. It was low key and unpretentious.

  • Stayed: October 2013, travelled as a couple
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1  Thank Nancy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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101 - 107 of 245 reviews

Reviewed 26 August 2013

The hotel is located at a good location which near to the geneva station, and the geneva lake. And it close to the tourist centre which you can get much information as you like.

For the hotel, it looks tidy but i think the room quite small for 4 people, and also the toilet is quite small too. The bed is alright, and it got TV.

For the breakfast, they only provide room service.

  • Stayed: June 2013, travelled with family
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Thank spy1024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2013

  • Stayed: July 2013, travelled with family
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Review collected in partnership with Easytobook.com
Thank Sherene H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 7 August 2013

This hotel is in a good location. A few blocks from the train station and a few block from the lake. The staff was friendly and the room was clean. We were in room 1 which had two single beds. The bathroom was tiny with only a shower. There was no AC in the room but it did have a fan. The mini refrigerator did not work nor did the desk lamp. The security bolt on the door fell off. The breakfast was brought to our room, fruit, yogurt, toast and a croissant, tea and coffee. If you are looking for a good location and don't mind simple than this is a good place to stay.

  • Stayed: July 2013, travelled as a couple
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Thank jstoy215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2013

The hotel is very close to everything. 5 minutes to the train station, 2 minute to Lake Geneva. Nice small cafes in every direction. There is currently some construction going on in the area that starts fairly early. Breakfast delivered to your room. Key Tours pick-up and drop-off is across the street.

  • Stayed: June 2013, travelled solo
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1  Thank Dan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2013

Tor Hotel is not like other hotels in this price bracket. In fact it reminded me of a Backpackers / hostel type accommodation. It occupies a couple of floors within a building and you need to take a cramped lift to the third floor to find the reception. The room was spacious and very clean and it is located close to the main railway station and the lake. They are the only positives. There is no double glazing on the window so the traffic and street noise is very noticeable but the worst is that you can hear everything in your neighbour's room. Our neighbour liked to watch TV all night so for our 2 night stay we had to bang on the wall to get them to turn it down. Breakfast was a croissant, an inedible piece of toast and some yoghurt. The second morning they added an apple! This place is so expensive and although Geneva is generally expensive, I would recommend you find somewhere else to stay.

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  • Stayed: May 2013, travelled as a couple
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3  Thank TassieTraveller53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2013

After reading good reviews, I booked this hotel on March 2nd for May 22th-29th. When I contacted the hotel on May 4th to re-confirm my stay, the manager replied that this hotel was overbooked due to error in the system and if I would like, I coud complain about him to Obama.

  • Stayed: May 2013, travelled with family
    • Service
2  Thank Tanya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrelle, General Manager at Tor Hotel Geneve, responded to this reviewResponded 9 May 2013

Dear

We are really sorry for all this and we would like to present our excuses

First Carmen’s mail is wrong because when I asked her to reconfirm your reservation she thought this was for Visa demand purpose

It is very often that our guest from Russia are asking us to send them a confirmation to receive Shengen european visa …

On May 5th she had sent 4 other mails for this purpose, it does not excuse but may be it explains her mistake!!

Obviously you do not need Visa as Americans !! The mistake was not to check your adress..



Last but not least we are chocked about the call you had on May 4th and we really are sorry about it.
The two receptionist on duty that particular day were women and do not recall about your phone call
Myself I was out of Geneva on May 4th for ATM (All travel Market) in London
It is a mystery, we do not know who could answer to you the way you describe.

Obviously we understand you do not accept such an answer and we can assure you it is not Torhotel’s staff use !!

We want to present our deepest appologies for this answer enven thow we are not able to explain …

Today we can confirm your reservation is ok

Arriving May 22nd for 7 nights departure on May 29th

One STANDARD room at daily price of CHF 190, 5% deposit already paid

including continental breakfast served in the room, free WI FI Internet, free public transport pass in Geneva and all taxes

We hope you will have a nice stay in Genevsa and we can assure you we will do our best to welcome you

Staying at your disposal and waiting to welcome you

Best regards

Laurent Patrelle
Genral Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tor Hotel Geneve

Address: rue Ami- Levrier 3, Geneva 1201, Switzerland
Phone Number:
Region: Switzerland > Canton of Geneva > Geneva > Cornavin
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
Ranked #3 of 22 B&Bs / Inns in Geneva
Price Range: £102 - £172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tor Hotel Geneve 3*
Number of rooms: 20
Official Description (provided by the hotel):
Enjoying a prime location in the heart of Geneva, only 5 minutes from the Cornavin Railway Station, the cosy and intimate family hotel Tor offers modernly designed and fully equipped accommodation. Housed in a classical old building, the hotel is close to the lake and within walking distance of the main shopping areas, international organisations and businesses. ... more   less 
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